Went to 2 different K-Mart. Neither one have any on the shelf.
The 1st of the 2 K-Mart was a weird experience. Funny and frustrating.
me: eh, exceuse me, do you have the Craftman Extreme Grip Wrench?
clueless clerk (cc): What?
me: do you have the Craftman Extreme Grip Wrench?
cc: (blank look)
me: Tool?
cc: Tool?
me: wrench.
cc: wrench?
me: I - am - looking - for - Sears - Craftman - wrench?
cc: Sears?
me: Yes, Sears Craftman tools.
cc: This is K-Mart.
me: (can't help but notice that we are standing in the middle of the Craftman tools department) Yes, but you sell Sears tools.
cc: Sears is down the ro ...
me: I am not looking for Sears, (pointing to the big Craftman tool box and the shelf full of Craftman stuff).
cc: (a dim bulb seems to slowing start to glow) Oh, eh, what are you looking for?
me: I - am - looking - for - Sears - Craftman - wrench?
cc: Oh, they are here, (pointing to what I was pointing at just 30 seconds ago.)
me: It is not here. Do you have some sort of inventory data base to see if they are in stock?
cc: (again goes into a trance)
me: Is there a Manager?
cc: manager?
me: ( ARE YOU ON DRUG? I really wanted to ask, but did not )(I can see that this is not going to get anywhere) (I went and found the manager.)
Manager: Tools? This way ....
me: No, no, no, I just came from there, you don't have it on the shelf. Can you look it up to see if they are in stock?
Manage: We can't
me: How do you know what you have in stock?
Manager: We can look up K-mart numbers, not Sears numbers.
me: You can't do a search by product name?
Manager: No, you have to have a product number, even for K-mart stuff.
me: You mean if I ask for a Dirt Devil blah, blah, blah, you can't find it ? You need the stock number?
Manager: Yeah.
me: OK, Thanks.
20 years ago, K-mart was really bad, a total mess, and then they started to reorganized and started to improved. I actually invested in a few shares of K-Mart stocks. Lately, it seems to taken a turn for the worst. Everybody in there is totally clueless. Last month, in another store ...... Items on sale and the managers and floor people have no idea they even have the stuff. I pointed to the flyer with the picture and they don't know where the item was.