Craftsman Nut Driver defect.

[austinlord13]

I was at Sears today and picked up the 12 piece nut driver set. I got home and started putting them in place, and notice the 7/16 looked like the same size as the 1/2. And the stamping on the 1/2 was out of line. So I looked at it for a minute and notice the shank was the same size of the 7/16. I'm gonna go back to sears tomorrow for a replacement and hope I don't have any problems. But here's some pictures:

The set:

The stamping on the 1/2 inch:

The 1/2 compared to a 7/16:

Has this ever happened to anyone before?

 

[Steven67fr]

It's never happened to me on a nut driver... but it has on more than one occasion on sockets and once on a screwdriver... They'll take care of it no problems!

 

[Honda 1]

I have the nut driver sets from Sears and use them a lot. They are good sets!

 

[austinlord13]

It's never happened to me on a nut driver... but it has on more than one occasion on sockets and once on a screwdriver... They'll take care of it no problems!

Will they exchange the whole set? Or just that one nut driver?

 

[dumper]

how about a picture from the end of the nut drivers, looking up the shaft of both nut drivers in question?

 

[franzdom]

They will exchange just the one, put the bad one back in a set, put it on the shelf and sell it again.

 

[Skin]

Will they exchange the whole set? Or just that one nut driver?

If they have open stock they'll just give you a new driver. Occasionally they might rip open another package and scavenge something. It would be a good idea to take the whole set anyway incase exchanging is your only option.

 

[bluebolt]

Will they exchange the whole set? Or just that one nut driver?

Take the whole set back to be safe, they could do it either way depending on availability of the individual piece or a complete set.

 

[austinlord13]

I took the nut driver back today, and they just replaced the whole set.