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Craftsman Professional Torque Wrenches

Charles (in GA)

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50 mi south of Atlanta
If you go to www.sears.com
then select "tools"
then select "mechanics tools"
then select "torque wrenches"

you will get a screen full of torque wrenches. If you go to the second screen, you will see several different micirometer clicker type torque wrenches which are titled "Craftsman Professional Torque Wrench".

These are listed below. All of these tools are clearly Sturtevant Richmont products

http://www.srtorque.com/products.html

as evidenced by the style and shape of the ratchet head, which is unique to the SR products, and by the unique rubber grip and color band above it which indicates the unit of measure of the tool (all in the pics are blue, however, I think that the same pic is used for all of them)

The tools vary in price from around $150 to $200 and this seems competitive with other professional grade torque wrenches.

Charles

Craftsman Professional Torque Wrench, 1/2 in. Drive 30 to 150 ft./lbs
Sears item #00934885000
Mfr. model #810757

Craftsman Professional Torque Wrench, 1/2 in. Drive 40 to 200 Nm
Sears item #00934886000
Mfr. model #810778

Craftsman Professional Torque Wrench, 3/8 in. Drive 20 to 100Nm
Sears item #00934884000
Mfr. model #810777

Craftsman Professional Torque Wrench, 3/8 in. Drive
Sears item #00934881000
Mfr. model #810761

Craftsman Professional Torque Wrench, 3/8 in. Drive 4 to 20 Nm
Sears item #00934882000
Mfr. model #810776

This next one is oddly, not labeled "Professional" though it too is of the same manufacture
Craftsman 3/8 in. Torque Wrench
Sears item #00934186000
Mfr. model #34186

Craftsman Professional 1/4 in. Torque Screwdriver
Sears item #00934887000
Mfr. model #810587
 
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eschoendorff

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Michigan
They are in the big Sears Craftsman tool catalog too. But Sears wants professional money for these tools. Gut feeling is that they're worth it. But I hardly need anything that special. And when I do, I will also consider Proto (thanks Jim).

I do have a couple of the Sturtevant Richmont beam style TQ wrenches and they are easily the nicest I have ever used. Gotta love ebay!

TQ.jpg
 

Uncle Buck

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Industry norm for torque wrenches is 1yr, and sears warrants the guts in the head for life just like a regular ratchet.
 
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Uncle Buck

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That is not what the back of their packages say, and not what I was told by my sales guy, you musta got a crummy sales guy!
 
OP
C

Charles (in GA)

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hholmberg said:
That is not what the back of their packages say, and not what I was told by my sales guy, you musta got a crummy sales guy!

I have four sears beam type torque wrenches, and I have the packaging to all of them. All four are lifetime warranted for accuracy of 2% or better. Clearly says so on the package.

For the tools I referenced in my original post, it appears they won't tell you what the warranty is until you click thru several pages to find that you have to email them with specific information about the tool. In this case I think they are merely passing thru the manufacturers warranty to you and that is all.

Craftsman warranties pertain to Craftsman items. Label it "Professional" and suddenly the warranty goes away.............

Charles
 

eschoendorff

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79rallysport said:
The warranty only applies to the ratchet head. Anything below that is not covered by any warrany whatsoever. Believe me, i've tried.
True, but they do have a 90 day warranty on calibration. Whoopee. At least mine do. It says so in the manual inside the original package (or maybe it was on the original package).
 

eschoendorff

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Charles (in GA) said:
I have four sears beam type torque wrenches, and I have the packaging to all of them. All four are lifetime warranted for accuracy of 2% or better. Clearly says so on the package.

Most beam types are lifetime warranted by eveyone. It's the clickers that are the problem. No one warrants them for more than a year.
 

Josh Kinzey

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Mar 29, 2007
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Location
Raleigh, NC
I worked at Sears from 2002 to 2004. It might be different now, but at that time if you brought in a Craftsman torque wrench looking for warranty replacement, the coached response is, "This is a precision measuring tool, not a hand tool. It doesn't fall under the hand tool warranty." You didn't actually deny any warranty coverage, all you did was state that the torque wrench wasn't covered under the hand tool warranty. Most customers just turn around and leave though, they don't stop to think that the torque wrench might be somehow covered under another type of warranty.

However, I have seen a couple dozen torque wrenches replaced under warranty because the cashier was ignorant as to what the tool actually was. If you try 3 or 4 different cashiers at a Sears, I would bet that after 4 attempts you'll get your torque wrench replaced with a new unit.
 

billymade

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AFAIK, all torque wrenches has a 1 year warranty but the beam style has a lifetime warranty. The website is saying for the "general warranty" is 90 days; I believe that is calibration and the body is 1 year; the head is rebuildable so we do that for lifetime. The Craftsman torque wrenches aren't too bad; they are made in USA but they don't seem to hold up under heavy use; if you are careful, keep it is a case and treat the tool with respect, they should be ok. I think its pretty amazing for the price they are still made in the USA; try to find a USA torque wrench in your town, especially when they are on sale (every store I go to has Chinese for every one I have seen). We typically see problems with failures on the plastic handles, the numbers on the dials (for the digitorque models) and the ratcheting head wearing out. You can order parts on sears website and repair it yourself; problem is usually have to take it apart to replace the parts (aside from a head kit), you lose the calibration and then the cost of calibration is not cost effective! Another case of repair/calibration is more then the cost of the tool with shipping both ways; arrrggghh! Oh, well! Every time you need a calibration, you could probably buy a new one and sell the old one on ebay and still come out ahead! LOL! Never ending problem with cheap priced tools and the high cost of labor!

I'll check at work tomorrow for the exact wording on the packages of the torque wrenches and see what it says.
 
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