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Craftsman warranty question

CLee0507

Well-known member
Joined
Nov 1, 2010
Messages
103
Hello, after using my Craftsman black handled needle nose pliers today I noticed the tip was broke off, maybe a 1/4" or so. Will Sears warranty them? I was not abusing them and I don't know why or exactly when it broke but it was really awkward at first until I noticed it. It must have been broke before but I honestly can't remember the last time I used that set.
 
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Borrego

Well-known member
Joined
Mar 15, 2009
Messages
451
Location
San Fernando Valley
I was in a local Sears to warranty a pair of dykes yesterday evening. They will warranty them, if they have them in stock. In my case, they did not have them in stock......I will try another Sears store. There should not be a problem once a replacement pair is found in stock.
 

Lomotil

Well-known member
Joined
Mar 14, 2011
Messages
7,993
Location
South TX
I was in a local Sears to warranty a pair of dykes yesterday evening. They will warranty them, if they have them in stock. In my case, they did not have them in stock......I will try another Sears store. There should not be a problem once a replacement pair is found in stock.

Whoa... You can trade dykes in for less angst-ridden, newer models? :lol:

But yeah, OP, if it's Sears, and a hand tool, it's covered. At my store, if they don't have it in stock (or, if it's a DOE wrench, or anything else only available in a set,) they can order it and either have it shipped to the store or your house. If they don't have it in stock, and the nearest other store is too far away, ask about that policy if they don't offer it up right away.

The closest Sears to me is at a mall, and I love buying garden tools there, because when I bring them back, it gives me a great excuse to walk around the mall with my new hoe... :D
 

theoldwizard1

Well-known member
Joined
Feb 22, 2011
Messages
43,200
Location
SE MI
Last year, my son and I went trough 8 shovels digging out tree root and posts set in concrete. Only paid for the first 2 !
 
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