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craftsman warranty

slow50

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Mar 20, 2011
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104
so they closed the local sears and i have no where to warranty my craftsman junk. can i mail it to them? guess ill be buying more snap on now.
 
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Regnar

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Oct 9, 2010
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461
You can also use Ace Hardware and K mart if they are close by.
 

hickmlg09

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Jan 24, 2010
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4,677
You can also use Ace Hardware and K mart if they are close by.

That's good to know if any sears by me close that I know this also :)

Now does anyone know with the kit if I have something go wrong with a tool in my craftsman kit will they cover that certain tool also???
 

Ziggy'sSpeedShop

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May 6, 2011
Messages
42
That's good to know if any sears by me close that I know this also :)

Now does anyone know with the kit if I have something go wrong with a tool in my craftsman kit will they cover that certain tool also???

Yep any Craftsman hand tool has a Lifetime warranty. When you take it in they don't know if you bought it in a "kit" or not. Problem with the Kmart or Ace thing is they usally have a limited selection of tools. Not a lot of individual tools.:(
 
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hickmlg09

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Jan 24, 2010
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Yep any Craftsman hand tool has a Lifetime warranty. When you take it in they don't know if you bought it in a "kit" or not. Problem with the Kmart or Ace thing is they usally have a limited selection of tools. Not a lot of individual tools.:(

Okay! Thanks for clearing that up with me :)

My ex and I used to go to the pawn shop and he would buy a broken craftsman socket and than go get a new one with the broken one.
 

puttsy

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Nov 22, 2011
Messages
277
Location
Iowa, USA
That's good to know if any sears by me close that I know this also :)

Now does anyone know with the kit if I have something go wrong with a tool in my craftsman kit will they cover that certain tool also???

They cover individual tools from sets. Just take in the one socket, ratchet, wrench, what have you that is in need of replacement and they'll take care of you. Honestly, they really have no way to know if you bought them individually or as part of a set. Part numbers are the same...If your sockets are only stamped and not dual marked or laser etched, they may make a comment about the set (most open-stock [the individual stuff hanging on the racks/walls] is laser marked if it's a socket, but wrenches and such are exactly the same) but will warranty any individual part. The only time this is NOT the case is tools that are only in sets...such as the screwdriver handles that accept regular 'bits'. But those are the exception and depending, they will probably offer you some similar/comparable tool.

And to the OP. For warranty needs, I would call them and see what they do. Sometimes they'll mail a replacement out straight up, sometimes you will need to mail it back BUT, I *think* they usually cover shipping, not sure on that though.
 
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slow50

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Mar 20, 2011
Messages
104
ok ill call them. ya we only have ace but they dont have what i need. thanks.
 
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