bgott
Well-known member
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Craftsman Warranty?
- Thread starter bgott
- Start date
I will not buy the stuff anymore!! I have been buying Craftsman tools cause of cost but it they loose the warranty that made them what they are then that would kill the brand in my eye's and many others I'm sure.
Merkava_4
Banned
I can't read your link apparently; I'm not a member.
What's this all about?
What's this all about?
Merkava_4
Banned
LOL!
I read the quote in post 1, but it's so ridiculous, I clicked on the link seeking verification.
back2class
Well-known member
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- Jan 7, 2009
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Fiction! Who believes ths ****.
Merkava_4
Banned
The only reason people buy their crappy tools is their loose as a goose slutty warranty. If anything in that quote is true, they'd be out of business in 3 weeks.
Stuey
Well-known member
Not going to happen.
Why? If they get someone into the store for a warranty return, they might be able to sell them or their spouse something new.
If this is the new warranty policy, then Sears will certainly lose a lot of business, but it will be a fraction of their overall sales.
Why? If they get someone into the store for a warranty return, they might be able to sell them or their spouse something new.
If this is the new warranty policy, then Sears will certainly lose a lot of business, but it will be a fraction of their overall sales.
cwstevens92
Well-known member
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- Apr 21, 2009
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If they do that, they might as well go ahead and sell off the brand to someone who gives a krap and close all their stores
Merkava_4
Banned
If Sears went under, the only subject matter left for Stuey to post about would be Lowes.
supertooljunkie
Well-known member
Tools are about the only reason to go to Sears. Even if the quality isn't as good as it was.
If Obama bailed them out, he would just cut everyones pay and they would all quit anyway.
If Obama bailed them out, he would just cut everyones pay and they would all quit anyway.
supertooljunkie
Well-known member
Do you think Obama would appoint a tool czar?
Merkava_4
Banned
I don't think Sears is one of those "too big to fail" companies, or are they? 
J.A.F.E.
Well-known member
I don't think Sears is one of those "too big to fail" companies, or are they?
Sears net worth is approximately $211M USD. No where near big enough to be "too big to fail".
Kmart which owns Sears is ~$1.5B USD and even there not anywhere big enough to be "too big to fail".
back2class
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If that is Sears worth that is very very sad. A great american brand worth about as much as a single large office building. Another example is Florida is littered with homes worth 10% of what sears is worth?
I would think the Craftsman brand alone is worth every bit and more than 200mil.
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scooby074
Well-known member
Interesting. I cant see it happening from a sales point of view BUT
Remember there was a thread the other day with that guy who took back all those "abused" tools... take that guy X 100,000 others and i can sort of see this happening.
If they wont empower the guy at the counter to make the abuse call, then sending the item in makes sense i suppose.
Remember there was a thread the other day with that guy who took back all those "abused" tools... take that guy X 100,000 others and i can sort of see this happening.
If they wont empower the guy at the counter to make the abuse call, then sending the item in makes sense i suppose.
supertooljunkie
Well-known member
The parent company, Kmart failed. The only thing that saved them was the real estate the company held. They started selling properties and made so much money it took the stock to almost $200/share. That's how they got the money to buy Sears.
Merkava_4
Banned
nissan_crawler
Well-known member
If this turns out to actually be true...I will be done with Craftsman tools.
toptul, here I come! If I have to wait anyway...besides, if they run their warranty as good as the rest of their stuff, it will be 2 months before you get something back.
toptul, here I come! If I have to wait anyway...besides, if they run their warranty as good as the rest of their stuff, it will be 2 months before you get something back.
Sounds ridiculous to me. The increased paperwork, storage, tracking, etc. would be insanity before you even touch the consumer backlash.
My guess is that more tools are flat out stolen than are returned, its a bad solution for a non existent problem.
My guess is that more tools are flat out stolen than are returned, its a bad solution for a non existent problem.
SpiderGearsMan
Banned
yes , but you must factor in the tremendous debt
1320stang
Well-known member
I don't think Sears is one of those "too big to fail" companies, or are they?
No company is too big to fail anymore, that is a fact.
supertooljunkie
Well-known member
Sears and Obama were from Chicago........
This is true, but I don't think Prezbo has shopped at Sears lately.
Underdog
Well-known member
I would like to know for example when I return a craftsman socket lets say for warranty does Sears eat it or Danaher eat the cost of replacement? Or maybe they both share the warranty cost? Any Idea's?
chadster1
Well-known member
Most tool companies figure warranty costs as a percentage of total sales.
Underdog
Well-known member
I understand this that when I send SO a warranty claim on a socket, they made it and they eat the cost of the warranty, but sears makes nothing, Danaher makes their sockets so does Danaher credit Sears anything or do they say tough luck?