My better half's parents have a Delta shower head with an integral hand held shower. The mounting cracked when it was removed to paint the bathroom.
I called Delta to see if I could get a replacement piece, they sent a complete new unit at no charge, and It arrived in less than a week. Great service from a company that stood behind it's product. I was also extremely impressed by the customer service rep I spoke with, very well trained and extremely polite.
I called Delta to see if I could get a replacement piece, they sent a complete new unit at no charge, and It arrived in less than a week. Great service from a company that stood behind it's product. I was also extremely impressed by the customer service rep I spoke with, very well trained and extremely polite.