jayoldschool
Well-known member
Pay by a credit card? Time for a "charge back". Call you card company. They will be very helpful...
Then, call Greg Smith
Then, call Greg Smith
Direct Lift Pro Park 9 experience
- Thread starter Kapt
- Start date
Shocker
Well-known member
Man! I am really sorry to hear about your issues with Best Buy Auto Eq. There is one near e in Portland. They guy down there was great! The lifts were all stacked up waiting for me to pick one up when I am ready.
Direct Lift (Dover) lifts were at one time not certified. They made a couple of small changes to get the cert. I think this was just done early last year or late 2007. So, when they say it is certified, they are not lying about that.
I wonder if you have a NOS lift. Something that has been kicking around for a while.
It was surely wrong of BBAE to sell you that lift, but I am betting that it had been bent up and damaged from all the shipping around. The Direct Lifts I saw at BBAE in Portland looked great on their shipping pallets.
Good luck with your struggle. Do yourself a favor and call Cosmo at the Portland store. He is a really good guy (at least seemed to be). Maybe he can help you out. The Temecula office is the HQ I think.
Direct Lift (Dover) lifts were at one time not certified. They made a couple of small changes to get the cert. I think this was just done early last year or late 2007. So, when they say it is certified, they are not lying about that.
I wonder if you have a NOS lift. Something that has been kicking around for a while.
It was surely wrong of BBAE to sell you that lift, but I am betting that it had been bent up and damaged from all the shipping around. The Direct Lifts I saw at BBAE in Portland looked great on their shipping pallets.
Good luck with your struggle. Do yourself a favor and call Cosmo at the Portland store. He is a really good guy (at least seemed to be). Maybe he can help you out. The Temecula office is the HQ I think.
Thanks for the replies. If I don't get a positive response by tomorrow, I'll move forward with the credit card company, as well as some more aggressive pre-litigation demand letters with deadlines. Unfortunately, that will be followed by a lawsuit, as my last resort. Despite how nice he was at first, it's looking like David Howgard of Best Buy/Quality in Temecula is more of a "say what you think he wants to hear" kind of guy than an actual do-anything type. So far he's made several promises, but no follow-through.
As for the lift itself: I e-mailed Direct-Lift with the serial number, inquiring if it was certified. They at first replied that it WAS a certified lift. When I asked for the sticker, they said they couldn't send one because it actually wasn't. (Nice and honest, huh?) According to them, this lift was the 16th to last UN-certified lift, and was manufactured in May of 2008, the same month the model gained certification. So it's pretty clearly a NOS (possibly not even "new") that had been kicking around for about a year before it was shipped to me.
As for the lift itself: I e-mailed Direct-Lift with the serial number, inquiring if it was certified. They at first replied that it WAS a certified lift. When I asked for the sticker, they said they couldn't send one because it actually wasn't. (Nice and honest, huh?) According to them, this lift was the 16th to last UN-certified lift, and was manufactured in May of 2008, the same month the model gained certification. So it's pretty clearly a NOS (possibly not even "new") that had been kicking around for about a year before it was shipped to me.
LVDell
Well-known member
480.....I really empathize with you. This is an example of anything that can go wrong does. At this point (and if this was me) I would have given BB the chance to TAKE BAKE what has been delivered and then ship a completely NEW lift to make it right. That would be the ONLY option I would give them and would do so with a deadline of 1 or 2 days to respond with an answer. If that fails then I would let them know that the CC company is charging back the charge and they can come get their lift. If it falls to the later option, call Greg Smith
Well, after a lot of calls, e-mails, and time, things have finally worked out. Best Buy/Quality Tool finally did the right thing. A local installer showed up today with a new Pro Park 9 Plus, installed it in my garage, and took away the old one. Unfortunately, I still don't trust David Howgard at Best Buy/Quality Tool, as he did lie to me several times, and has never yet admitted to any of them. However, he did ultimately make it right (although several weeks later) and did what he should have done immediately, so I have to give him credit for following through.
The only other downside is that the installer (who claimed to have over 20 years experience installing lifts) was pretty hapless, and spent 9 1/2 hours today getting the job done. He and his helper also needed my help, floor jacks, hand tools, and machinery to accomplish it. Another lost day of work, but at least this mess is over with.
Now for the upsides. This new lift has a manufacture date of 4/15/09, and it shows. (The first one they sent was manufactured in May of 2008, and appeared to have been kicked around a lot in that year.) The new one has barely any scratches, no dents, no twisted or bent parts. It works right, looks clean, and I expect many years of good service from it.
I previously asked if anyone knew what the "Plus" meant, and now I think I do -- it means certified. The old uncertified lift was not tagged "plus," but this one is.
Thanks to those who chimed in with support and advice. As an ex-lawyer, I was quite prepared to take the litigation step, but was doing my best to hold off and allow the seller to work it out. I'm glad they did, as I honestly hate lawsuits. At this point, I still can't recommend ordering from Best Buy/Quality Tool, but I can now say that I think the Direct Lift Pro Park 9 Plus is a good product, and worth the price.
The only other downside is that the installer (who claimed to have over 20 years experience installing lifts) was pretty hapless, and spent 9 1/2 hours today getting the job done. He and his helper also needed my help, floor jacks, hand tools, and machinery to accomplish it. Another lost day of work, but at least this mess is over with.
Now for the upsides. This new lift has a manufacture date of 4/15/09, and it shows. (The first one they sent was manufactured in May of 2008, and appeared to have been kicked around a lot in that year.) The new one has barely any scratches, no dents, no twisted or bent parts. It works right, looks clean, and I expect many years of good service from it.
I previously asked if anyone knew what the "Plus" meant, and now I think I do -- it means certified. The old uncertified lift was not tagged "plus," but this one is.
Thanks to those who chimed in with support and advice. As an ex-lawyer, I was quite prepared to take the litigation step, but was doing my best to hold off and allow the seller to work it out. I'm glad they did, as I honestly hate lawsuits. At this point, I still can't recommend ordering from Best Buy/Quality Tool, but I can now say that I think the Direct Lift Pro Park 9 Plus is a good product, and worth the price.
merlinpro
Well-known member
Glad it all worked out for you!
Seemed touch and go there for awhile!
Have fun with your new lift!
Seemed touch and go there for awhile!
Have fun with your new lift!
Shocker
Well-known member
W00t! Glad to hear it!
russlaferrera
Well-known member
+1, WD40 is not a lube.
CAMARO2010
New member
- Joined
- Jun 18, 2010
- Messages
- 1
It's funny, I actually had a similar experience from Greg Smith. My lift arrived damaged (which was hidden and was found after the truck left) and Greg Smith told me that it wasn't there fault the trucking company screwed it up and I have to deal with the trucking company to get any compensation!
This lift was ALI certified. However, I can't use it until the claim is approved. Greg Smith was ready to take my money but when I called back with an issue I was treated like an outcast! I suppose I should have read this blog before I bought. At least Best Buy Auto did get a new lift to 480rider. I paid with a check so I had no way to go back to my Credit Card. A friend of mine bought a Bendpak (not from greg smith) and had a gouge on the post. Bendpak sent him a new post, NO QUESTIONS ASKED!
This lift was ALI certified. However, I can't use it until the claim is approved. Greg Smith was ready to take my money but when I called back with an issue I was treated like an outcast! I suppose I should have read this blog before I bought. At least Best Buy Auto did get a new lift to 480rider. I paid with a check so I had no way to go back to my Credit Card. A friend of mine bought a Bendpak (not from greg smith) and had a gouge on the post. Bendpak sent him a new post, NO QUESTIONS ASKED!
mslisaj
Well-known member
Thanks to you all for your contributions and comments on the PP9. After a lot of research I'm going to purchase the PP9. I really believe this is the best bang for the buck. I also have to get a car and trailer under it.........
My only problem is getting it out of the back of the truck. Plus there are no trucking terminals within 100 miles of my home. So I'm trying to find a place to have It delivered too. Any creative ideas? Once its out of the truck I can deal with the pieces but its that first step that is holding me back........
Thanks for your help......
Lisa
My only problem is getting it out of the back of the truck. Plus there are no trucking terminals within 100 miles of my home. So I'm trying to find a place to have It delivered too. Any creative ideas? Once its out of the truck I can deal with the pieces but its that first step that is holding me back........
Thanks for your help......
Lisa
Lisa, invite several friends that are strong. I made sure to provide beer and pizza! I also had 4 decent (read strong enough) saw horses that I used to place the tracks on. With 3-4 people that can lift 100-150lbs each its not that difficult as it sounds.
tdkkart
Well-known member
Find a place with a flatbed delivery truck, like an implement dealer, or a towing company with a flatbed roll-off style wrecker.
Either one of these could meet up with the freight truck, slide the lift onto their truck and then deliver it to your shop.
mslisaj
Well-known member
That's a good idea about the help but my issue remains getting the 2300 pound package out of the truck in one piece. I'm told you can't unload it piece meal. Once its out of the truck I have all the equipment to deal with it.
But the first step of getting out of the truck and on the ground is the trick......
The pizza has made me. Hungry though.......
Lisa
But the first step of getting out of the truck and on the ground is the trick......
The pizza has made me. Hungry though.......
Lisa
mslisaj
Well-known member
Flatbed tow truck.......
Excellent idea.
Got the winch to drag it off. Bed height would be close. Tilt bed with winch to get it to the ground.
That may work.
Lisa
Excellent idea.
Got the winch to drag it off. Bed height would be close. Tilt bed with winch to get it to the ground.
That may work.
Lisa
Just had to comment on this, even a year old post.
I put together my 3rd 4 post lift last week by myself. Using a trailer, cherry picker, hydraulic jack, a set of 4 junk tires on rims for support and taking many "geez it's hot out, and I'm getting old and lazy" breaks, I assembled it in about 6 hours across two days!
In case anyone thinks I'm King Kong, I weigh 180, have a bum knee, a weak back and semi- crippled fingers on my right hand.
mslisaj
Well-known member
I agree that the assembly is very straight forward. If you a mechanic it's pretty simply. I intend on assembling mine if I can get it out if the truck!
Lisa
Lisa
ghnl
Well-known member
I had a friend with a roll back/flat bed truck pick up the lift for me. It did not want to slide off with the bed tilted so we had to winch it off. A friend used a car trailer to pick up his lift. The freight terminal had no trouble loading on the trailer for him. He then invited a bunch of guys over and we took it off the trailer piece by piece.
Attachments
Picked mine up with my car trailer. Unloaded it and assemblyed it myself. Just takes a little thought. Used underwheel car dollies to roll the ramps into place. Also did mine over the course of 2 afternoons.
Now I wonder how I ever got along without it.
Now I wonder how I ever got along without it.
mslisaj
Well-known member
Wanted to report back on my purchase of my Pro Park 9+ from Derek Weaver Co. The entire process was handled very smoothly by Carol of Derek Weaver. She was so nice and while I tried to get the lift delivered closer to me it just wasn't possible. So I drove the high mileage with my car trailer to pick it up. The boys at Saia Trucking in Medford were so nice and got this HUGE package safely on my trailer. I tied it down and was off to Klamath Flalls to put it together...........
Some men in this post mentioned how big this was and I must admit while I had measured out how this would fit on my trailer I'm here to say it was HUGE! But it is a big lift...........
We used our tow truck to lift off the ramps and turn them over. These by far are the heaviest pieces. The rest of the lift pieces were handled by two guys and it went pretty fast. We had it completely assembled and the first car on it in six hours.
The only shipping damage was on the top/main ramp with the cylinder in it. The fork lifts do a job on that painted surface. But with a little pad to smooth the many scratches and some rattle can black paint no one knows their there. But it is something to consider and I think Pro Park could do a little better job of protecting this area in their packaging of the lift. But this lift is up in the air most of the time and the post came through the shipping process damage free so that's what mattered for me.........
The assembly process is very straight forward and the only problems we encountered were with the very long release rod that goes through the main ramp. I don't know what lift the rod that shipped with my lift was for but it was exactly three inches too long. This was one of the last things to go together and all we could do was cut off the three inches and drill a new hole for the bolt that secures the release handle. The next thing we discovered was one of the ramps would not fit. I believe the "hinge pipe" was welded 1/8" off. So this had to be modified too by cutting the hinge pipe off 1/8 of an inch. Now it would fit in the hinge but again it was just that 1/8" too close to the ramp to get the pin in. Out came the big grinder and we removed that 1/8" from the ramp itself and we got the ramp on. Now the ramp hit the release handle and wouldn't allow it to work properly. So we took a torch and cut about a 2" section off the flange of the ramp. Again not a big deal but we'd worked so hard getting this together these little things at the end we didn't want to see. But they were easy fixes and now everything works fine.
Okay, so how does it work. Yes it made noise going up and down empty but the more it was used the less the noise got to be. Now it was time to put a little car on the lift and try it. This car weighs 2000 pounds and of course it picked it up easily. Then came our show truck which weighs 4100 pounds. Now it was this lift that really "set" everything. When I say that it stretched the cables and sheaves I mean when we got it to the top two of the locks wouldn't set because it wasn't getting all the way up. So we lowered the truck and readjusted the cables. Now it would go all the way up and the locks would catch. So we got that sorted out.................................
Now it's been mentioned here about the 220 motor verses the 110 pump. We have the 110v pump. I must say that for the 2000 pound lift no problem. But lifting this 4100 truck it was very slow and almost made me think it wasn't going to make it. Now this is a 9000 pound lift and I question weather it can lift our 6600 pound tow truck. The lift wasn't even at half it's capacity and it was SLOW. But it got the job done.
The bottom line is I'm very pleased with lift and the fantastic service I received from Derek Weaver Company. This is a quality product and very well made. The lift motor being 110 I will have to discuss with Direct Lift but all in all this is a great buy especially when you consider it comes with the wheel kit, four drip pans and the jack tray. I would also appreciate anyone else's comments on how their 110 pump works.............
Lisa
Some men in this post mentioned how big this was and I must admit while I had measured out how this would fit on my trailer I'm here to say it was HUGE! But it is a big lift...........
We used our tow truck to lift off the ramps and turn them over. These by far are the heaviest pieces. The rest of the lift pieces were handled by two guys and it went pretty fast. We had it completely assembled and the first car on it in six hours.
The only shipping damage was on the top/main ramp with the cylinder in it. The fork lifts do a job on that painted surface. But with a little pad to smooth the many scratches and some rattle can black paint no one knows their there. But it is something to consider and I think Pro Park could do a little better job of protecting this area in their packaging of the lift. But this lift is up in the air most of the time and the post came through the shipping process damage free so that's what mattered for me.........
The assembly process is very straight forward and the only problems we encountered were with the very long release rod that goes through the main ramp. I don't know what lift the rod that shipped with my lift was for but it was exactly three inches too long. This was one of the last things to go together and all we could do was cut off the three inches and drill a new hole for the bolt that secures the release handle. The next thing we discovered was one of the ramps would not fit. I believe the "hinge pipe" was welded 1/8" off. So this had to be modified too by cutting the hinge pipe off 1/8 of an inch. Now it would fit in the hinge but again it was just that 1/8" too close to the ramp to get the pin in. Out came the big grinder and we removed that 1/8" from the ramp itself and we got the ramp on. Now the ramp hit the release handle and wouldn't allow it to work properly. So we took a torch and cut about a 2" section off the flange of the ramp. Again not a big deal but we'd worked so hard getting this together these little things at the end we didn't want to see. But they were easy fixes and now everything works fine.
Okay, so how does it work. Yes it made noise going up and down empty but the more it was used the less the noise got to be. Now it was time to put a little car on the lift and try it. This car weighs 2000 pounds and of course it picked it up easily. Then came our show truck which weighs 4100 pounds. Now it was this lift that really "set" everything. When I say that it stretched the cables and sheaves I mean when we got it to the top two of the locks wouldn't set because it wasn't getting all the way up. So we lowered the truck and readjusted the cables. Now it would go all the way up and the locks would catch. So we got that sorted out.................................
Now it's been mentioned here about the 220 motor verses the 110 pump. We have the 110v pump. I must say that for the 2000 pound lift no problem. But lifting this 4100 truck it was very slow and almost made me think it wasn't going to make it. Now this is a 9000 pound lift and I question weather it can lift our 6600 pound tow truck. The lift wasn't even at half it's capacity and it was SLOW. But it got the job done.
The bottom line is I'm very pleased with lift and the fantastic service I received from Derek Weaver Company. This is a quality product and very well made. The lift motor being 110 I will have to discuss with Direct Lift but all in all this is a great buy especially when you consider it comes with the wheel kit, four drip pans and the jack tray. I would also appreciate anyone else's comments on how their 110 pump works.............
Lisa
ghnl
Well-known member
I don't think I replied on this thread but here's my experience: help erect a 4 post lift
I, too found the long control rod was about 3" too long. After puzzling over that for a while I cut off the excess and drilled a new hole for the through bolt.
I had no shipping damage but I see how it could happen. There was some cardboard & 1/4" plywood to protect the pieces but the plastic wrapped around the entire package was ripped & loose. There were no missing parts.
I did have one issue a few months later when a hydraulic hose fitting broke. After mopping up about a quart of hydraulic oil I emailed Direct. The next business day I got a reply asking for my mailing address so they could send me a new hose. They did.
I, too found the long control rod was about 3" too long. After puzzling over that for a while I cut off the excess and drilled a new hole for the through bolt.
I had no shipping damage but I see how it could happen. There was some cardboard & 1/4" plywood to protect the pieces but the plastic wrapped around the entire package was ripped & loose. There were no missing parts.
I did have one issue a few months later when a hydraulic hose fitting broke. After mopping up about a quart of hydraulic oil I emailed Direct. The next business day I got a reply asking for my mailing address so they could send me a new hose. They did.
mslisaj
Well-known member
Thanks ghnl..............
Appreciate your feedback. On that release rod, as I said I don't know what lift it was for but it was indeed too long. I puzzled over it too as everything else up to this point fit perfectly. But it was an easy work around............
Its good to know that the Direct Lift people are so responsive to any problems that one may have. I have a few questions that I will be asking them and I'll feed back the response and help I get. But I'm very pleased with the lift.
You mentioned how most of the outside packing material was either damaged or missing. That was my experience too and I can't figure the shippers would be so rough on the outside wrapping. But at least everything was there with no parts missing.
Thanks again..........
Lisa
Appreciate your feedback. On that release rod, as I said I don't know what lift it was for but it was indeed too long. I puzzled over it too as everything else up to this point fit perfectly. But it was an easy work around............
Its good to know that the Direct Lift people are so responsive to any problems that one may have. I have a few questions that I will be asking them and I'll feed back the response and help I get. But I'm very pleased with the lift.
You mentioned how most of the outside packing material was either damaged or missing. That was my experience too and I can't figure the shippers would be so rough on the outside wrapping. But at least everything was there with no parts missing.
Thanks again..........
Lisa
Glad to hear you finally got it and up with no suprises. Not sure if I mentioned but on mine, a friend thought the ugly vinyl under section was trash for packing and ripped it out and apart. I ended up having to use the white plastic backing for behind slop sinks and the like and found it to be a good alternative anyhow.
mslisaj
Well-known member
Wow Nutty,
Sorry to hear you lost that gray plastic cover. But yea, it was laying in the bottom of the bottom ramp and that was an easy assumption...........
As my father used to say good help is hard to find!!
Just kidding of course.......... Do you have the 110v power supply or the 220v one? Also have you lifted anything over 6000 pounds with it? I'm here to say it seemed to struggle to pick up one of our pickups that weighs in at 4K. Not sure it can pick up the whole 9000 pounds. The 110v motor does it but it doesn't look easy.........
Thanks for the feedback........
Lisa
Sorry to hear you lost that gray plastic cover. But yea, it was laying in the bottom of the bottom ramp and that was an easy assumption...........
As my father used to say good help is hard to find!!
Just kidding of course.......... Do you have the 110v power supply or the 220v one? Also have you lifted anything over 6000 pounds with it? I'm here to say it seemed to struggle to pick up one of our pickups that weighs in at 4K. Not sure it can pick up the whole 9000 pounds. The 110v motor does it but it doesn't look easy.........
Thanks for the feedback........
Lisa
ghnl
Well-known member
I got the 110V pump. Most of the vehicles I want to lift are small (Alfa Romeo, MG). But I specifically decided to buy the Pro Park 9 because it would fit those cars (the ramps are not too far apart) and it would also allow my my F250 PowerStroke ext cab pick up to fit (the ramps are wider than other lifts).
I would say it is slower lifting the truck (bed empty) but not excruciatingly so. I did not lift it to maximum height, just 'working under it height'.
I would say it is slower lifting the truck (bed empty) but not excruciatingly so. I did not lift it to maximum height, just 'working under it height'.
Attachments
mslisaj
Well-known member
Well yes it does lift it up and it's kind of slow but THAT SLOW! It really seems to struggle. If I didn't know the exact weight of the truck and didn't know the specs of the lift I would say the lift was overloaded but as I said earlier it's not even lifting half of it's rated capacity........... But I love it any way. Here is a picture. I hope it attaches correctly as I have never done that before.........
Thanks for the feedback........
Lisa
Thanks for the feedback........
Lisa
Attachments
ghnl
Well-known member
Picture attached fine!
Do you notice the motor getting hot as it raises the truck? Have you tried lubricating the slides & pulley sheaves? I greased the sheaves during assembly and gave the slides a few squirts of silicone spray. That may have helped.
Do you notice the motor getting hot as it raises the truck? Have you tried lubricating the slides & pulley sheaves? I greased the sheaves during assembly and gave the slides a few squirts of silicone spray. That may have helped.
mslisaj
Well-known member
Oh yes, greased all the sheaves as per instructions, even the ones under the main ramp. I also used a teflon spray lube on the slides. Yes the motor was warm but not hot or overheated.
Good thoughts though......
Lisa
Good thoughts though......
Lisa
CamarosRus
Well-known member
Direct Lift Pro Park 8 PLUS LONG
Asking if anybody has experience with the above 8 PLUS LONG Direct Lift
Asking if anybody has experience with the above 8 PLUS LONG Direct Lift
RMR&C
Well-known member
I am looking at this lift as well......any feedback?
CamarosRus
Well-known member
RMR&C IF you could arrange with a container hauler coming back empty from
Portland OR to pick up for you at Direct Dealer called POSSEY or Portland Service Station Equip would have best price.
Portland OR to pick up for you at Direct Dealer called POSSEY or Portland Service Station Equip would have best price.
mslisaj
Well-known member
I would like to update this thread on my experience with this lift now going on almost four years. I love it and it works great - BUT. For all the time I have had this lift it has made the most god awful noise going up and down and over the years it hasn't gotten any better. In fact this "chatter" even vibrates tools and lug nuts off the ramps going up and down. So I did an internet search of these Pro-Park Lifts and noise and found this thread again. In reading it I noticed that there were a lot of suggestions about what to put on the nylon or plastic blocks that are in the four posts. Then I read again about someone suggesting the Caterpillar Hydraulic Oil Additive IU-9891. So I went to my local Cat dealer today and bought a quart of this for $27.64. I then took out a quart of fluid out of the reservoir and poured the entire quart into the lifts hydraulic tank. Immediately the lift was much quieter and it went up quicker. I raised it about half way and lowered it again and it even went down quicker and smoother. Then I raised it completely up and it has a 4400 pound truck on it this whole time and it went up faster and was totally quiet. This was unbelievable to me as this lift made this awful noise from day one and was so slow going up and down. This $27 cure made all the difference in the world in the overall performance of this lift plus it's totally quiet. I am just amazed how fast this worked and what a difference it made in this piece of equipment.
I hope this helps others with this issue. It's not the white blocks is the hydraulic cylinder chattering.
Lisa
I hope this helps others with this issue. It's not the white blocks is the hydraulic cylinder chattering.
Lisa
SILVERPLATE
Well-known member
Wanted to report back on my purchase of my Pro Park 9+ from Derek Weaver Co. The entire process was handled very smoothly by Carol of Derek Weaver. She was so nice and while I tried to get the lift delivered closer to me it just wasn't possible. So I drove the high mileage with my car trailer to pick it up. The boys at Saia Trucking in Medford were so nice and got this HUGE package safely on my trailer. I tied it down and was off to Klamath Flalls to put it together...........
Some men in this post mentioned how big this was and I must admit while I had measured out how this would fit on my trailer I'm here to say it was HUGE! But it is a big lift...........
We used our tow truck to lift off the ramps and turn them over. These by far are the heaviest pieces. The rest of the lift pieces were handled by two guys and it went pretty fast. We had it completely assembled and the first car on it in six hours.
The only shipping damage was on the top/main ramp with the cylinder in it. The fork lifts do a job on that painted surface. But with a little pad to smooth the many scratches and some rattle can black paint no one knows their there. But it is something to consider and I think Pro Park could do a little better job of protecting this area in their packaging of the lift. But this lift is up in the air most of the time and the post came through the shipping process damage free so that's what mattered for me.........
The assembly process is very straight forward and the only problems we encountered were with the very long release rod that goes through the main ramp. I don't know what lift the rod that shipped with my lift was for but it was exactly three inches too long. This was one of the last things to go together and all we could do was cut off the three inches and drill a new hole for the bolt that secures the release handle. The next thing we discovered was one of the ramps would not fit. I believe the "hinge pipe" was welded 1/8" off. So this had to be modified too by cutting the hinge pipe off 1/8 of an inch. Now it would fit in the hinge but again it was just that 1/8" too close to the ramp to get the pin in. Out came the big grinder and we removed that 1/8" from the ramp itself and we got the ramp on. Now the ramp hit the release handle and wouldn't allow it to work properly. So we took a torch and cut about a 2" section off the flange of the ramp. Again not a big deal but we'd worked so hard getting this together these little things at the end we didn't want to see. But they were easy fixes and now everything works fine.
Okay, so how does it work. Yes it made noise going up and down empty but the more it was used the less the noise got to be. Now it was time to put a little car on the lift and try it. This car weighs 2000 pounds and of course it picked it up easily. Then came our show truck which weighs 4100 pounds. Now it was this lift that really "set" everything. When I say that it stretched the cables and sheaves I mean when we got it to the top two of the locks wouldn't set because it wasn't getting all the way up. So we lowered the truck and readjusted the cables. Now it would go all the way up and the locks would catch. So we got that sorted out.................................
Now it's been mentioned here about the 220 motor verses the 110 pump. We have the 110v pump. I must say that for the 2000 pound lift no problem. But lifting this 4100 truck it was very slow and almost made me think it wasn't going to make it. Now this is a 9000 pound lift and I question weather it can lift our 6600 pound tow truck. The lift wasn't even at half it's capacity and it was SLOW. But it got the job done.
The bottom line is I'm very pleased with lift and the fantastic service I received from Derek Weaver Company. This is a quality product and very well made. The lift motor being 110 I will have to discuss with Direct Lift but all in all this is a great buy especially when you consider it comes with the wheel kit, four drip pans and the jack tray. I would also appreciate anyone else's comments on how their 110 pump works.............
Lisa
I am glad your experience with Derek Weaver was a good one. I am located about three miles from them and plan to purchase as soon as house is done being built. For anyone close they are opening a showroom with lifts and accessories in the next couple weeks. You will be able to see everything and how they work. Look forward.
tdkkart
Well-known member
Hmmm?? Mine does the chattering noise, but only when lifted and then lowered empty. Does not do it going up empty, nor does it do it at all while loaded with anything.
I also had very good experience with Derek Weaver, and am after 6 months of ownership, am very happy with my Pro-Park9 lift.
mslisaj
Well-known member
Trust me! Buy that Cat additive and see how really happy you can be with that lift. Derrick Weaver or even Pro Park should include a bottle of this with every lift. It's cheap to have 100% customer satisfaction.
Lisa
Lisa
