Does anyone else hate the new Snap On online Catalog?

[00S4Boy]

I swear it's slow as **** and annoying to navigate much preferred the last online catalog. I know you can still get to the old one just sometimes it redirects you.

 

[rhuff86]

It's horrible...

 

[redwrench60]

Don't get me started....

http://www.garagejournal.com/forum/showthread.php?t=220864

 

[ElasDray]

The good old fashioned paper catalog is still my favorite.

 

[devoncoolman]

The new one ***** and so did the old one. I break out my paper catalog when i need to actually find something.

 

[CWP1616L]

If you go to Harbor Freight's website, they give you expanded high resolution pictures of their tools at the click of a mouse. The irony.

 

[fitz11]

I've ran into quite a few items with no picture and no description, makes it hard to buy anything.

 

[HighPlainsWrencher]

I dont care for it along with everyone in the shop even the Snap On dealer that stops by says its junk.

 

[Skin]

I found that you can pull up a listing similar to the old one by clicking on the "Shop By Category" bar.

 

[gtermini]

Uh Oh, gonna re-start the hate-fest.

You best bet to find something is to google it and it should bring up the cached old catalog page so you can actually look at it.

Greyson

 

[00S4Boy]

If you google Snap On Catalog it brings up the main screen of the old one.

 

[CWP1616L]

Snap-on's Picture:

Harbor Freight's Picture:

 

[00S4Boy]

Picture quality doesn't mean ****. 90% of snap on's retail business is through trucks in which 75% of what you are looking to buy you can handle first, and the other 25% you just know you need because it's obscure and not on the truck.

HF on the other hand their main clientele are weekend warriors, new techs, quick lube places, home owners, people who want to see something before they purchase it, not someone who knows what they need and exactly why they need it.

 

[CWP1616L]

Picture quality doesn't mean ****.

I think you're missing my point. I already know that Snap-on makes the superior tool, I own some myself. My point is that Snap-on went through all that trouble to revamp their website and forgot about upgrading the most important part: the pictures.

 

[00S4Boy]

I think you're missing my point. I already know that Snap-on makes the superior tool, I own some myself. My point is that Snap-on went through all that trouble to revamp their website and forgot about upgrading the most important part: the pictures.

Yes but you also missed my point I was complaining that the revamp is slow and ***** to navigate.

I could understand your point if I was like the revamp is great but they could have gotten better picture quality really takes away from the revamp.

All in all everything about the revamp blows donkey balls.

 

[CWP1616L]

Yes but you also missed my point I was complaining that the revamp is slow and ***** to navigate.

I could put up with the slow navigation if they had better pictures. If you ever get a chance to look through a 1990 Snap-on catalog, those are the best pictures of tools taken by any tool company ever.

 

[Hpozzuoli]

I don't like it either. At least they fixed the address issue. Every time I went to check out I had to pick a my county from a list. Every time I did it never accepted it till the 12th try. Not too mention it is slow and hard to navigate now.

 

[Fordman7795]

I absolutely hate it. I cant find a friggin thing anymore.

 

[signcrafter]

Yes, very much so. I had the last one figured out pretty good and knew where to find almost anything. Now I can't find ****.

 

[redwrench60]

I left them feedback in the nicest way I know how that the new site ***** complete *** and is useless as man *****.

They didn't respond.

 

[Flat-rate]

Can it be any worse than NAPA"s site? Can never find anything there either.

 

[jgreen-fsi]

I am disappointed with the new site. I think I will just order a paper catalog with my next order.

 

[fatfillup]

I buy and resell a lot of tools and use SO's site on a daily basis. I knew the old site pretty well and liked it. The new site does seem slow and I haven't learned it well yet. As of right now, I prefer the old site. That said, I am withholding final judgement until I play with the new site more. One thing the new site does better then the old one is searching for current tools with an outdated part number. When SO improves a tool or makes a minor change they would add an a to the end of the part number. The next change would cause the a to changed to a b and so forth. The old site rarely redirected you to the latest number, it would just say not found. The new site easily gets you to the newest number when you type an old number in. I do like that.

I'm hoping to learn to like the new site but it is frustrating.

One thing I found interesting is that when they first switched over, the old site would not come up on my desk top but would on my phone. Now I can get the old site on my desktop sometimes.