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Eaton CH Panel Major Fire Hazard

finn

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Do you honestly believe the panel UL tested and certified had this cracking issue?

I have an extensive background in metallurgy. Both educationally as well as practically. These cracks are a symptom of a much bigger issues IMHO.



This batch of panels was enough of an issue that the manufacturer changed their process to fix it. So it is far beyond cosmetic. This problem seems like it happened only for a short period of production because they used to be flawless and they have since corrected it. Being these panels are 2 years old we have no information yet. But we go through all these hoops to prevent fires, yet install a flawed load center?

Small gauge single strand aluminum wire was just fine for a while. Right up until it wasn’t fine.

I’m a lowly mechanical engineer, but I do have an extensive background in failure analysis too.

Like I said, it isn’t pretty, and i’m not in any way defending the forming cracks, but I also know, from experience, that a lot of stuff that looks bad is actually superficial, given the loading and environment.

Let’s see some data. What is the temperature with 100 amps going through the lugs? What’s the load applied when installing or removing the breakers?

What is the actual material? Let’s see an sn diagram.

The other issue I see is that some junior engineer is sending non consumer replacement parts to a homeowner, whose skill level is completely unknown to the manufacturer.

What could possibly go wrong there?
 
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Dagny

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This site does have it's share of worry warts. Sick the government on them what a great idea. Geez. I have been installing CH panels since 1978. They are hands down the best residential panel on the market. Maybe an inspector asleep at the wheel I'm sure they will get to the bottom of it.

CH panels use to have cadmium plated buss bars these were rock solid probably had to quit for some stupid EPA rule. they now have a very thin layer of silver. I don't think this is as good but time will tell.

For a brief time they tried al. buss but I think many letters got them to change back.

All the al. bussed panels are **** BR siemens GE homeline bryant sylvania ect.
 

bjcouche

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I'm not a metallurgical engineer, but I am an electrical engineer with experience with connectors, connections, terminals, etc. Let me shed some light or those who are not in these technical fields.
It is entirely possible that these cracks are NOT showing up in the factory. The buss bars could look fine it the factory, however somewhere in the time frame during when it was shipped to the home improvement store, purchased by the owner, installed, or 2 years later. These are stress cracks and can show up and get worse with little more than the passage of time, and being made worse by thermal or mechanical stress. These stress cracks are the result of either poor design, manufacturing, or metallurgy, or a combination of those. If I had to guess I'd guess that the copper procurement guy decided to go with a cheaper copper alloy or supplier and the results of that change, we're now seeing.
There are perpendicular cracks across the bussbar, and there are cracks parallel to it where the buss bar is completely folded over. This parallel crack has me the most concerned. This type of connection relies on the copper to supply the spring force to make the connection to the breaker terminal. The parallel crack is right where that spring force would be generated. Thus, after the crack starts, there will NOT be the same amount of force applied to the breaker that it was engineered (and UL listed) to have to prevent loose breaker terminals and potential overheating.
The manufacturer "changed the process" to resolve the issue. Only time will tell if what they changed addressed the problem.
Brian
 

bjcouche

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I don't have CH panels. I have Square D QO and HOMeline in my house and shop. These and many other brands do the bussbar and breaker connection backwards from the CH breakers you have. On the QO and HOM breakers the panel is the male terminal and the breaker is the female terminal.
From an engineering and manufacturing perspective it can be difficult to get a piece of copper to act as BOTH the current carrying conductor and the spring force to hold the connection tight. Connectors with high current densities (amps per contact area), those subject to high vibration, or those with high reliability requirements often have the copper be the current carrying portion but have a spring steel piece pressing on the connection providing the spring force to hold the connection tight. Having an additional spring steel part increases the cost of the connection. I just checked my square D breakers. The QO breakers have no spring steel element. The Homeline breaker does have some sort of spring around the copper terminal, which I wasn't expecting. There could be reasons why one breaker type needs this spring and the other does not, the bussbar connections are quite different between them.
I don't want to start a holy war as to which brand of load center is better than the other... If it were ME in your situation though, I would replace the load center with a different brand or style. If Eaton sends you a replacement, you won't know for 2 weeks or 2 years if the cracks start showing up again.

Also, for those that don't know, when your product is UL listed, that means the manufacturer cannot make ANY changes to the product design or manufacturing without having it RECERTIFIED. UL is supposed to make periodic factory visits to ensure that no changes were made. I would think that changing copper metallurgy or terminal forming die design, would require re-certification, but maybe repairing worn dies might not... Or maybe they just went back to the original copper alloy...
Brian
 

finn

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The clamp load is in the breaker design, not the buss.

Max current any one buss will see is 50 amps.

50 amps requires between a 4 and five gage wire, about .2” in diameter, or .03 square inches.

Don’t know what the temp rise is on a 4 or 5 gage wire is at 50 amps, but in open air, I would doubt if it is 50 degrees, more probably 30 degrees or less. A 30 degrees temperature swing is not going to induce much thermal stress to the buss.

The suspect buss bar probably has five times the cross section of a 4 or 5 gage wire, at its worse point.

Again, I don’t like the looks of the buss, but nobody has numbers to say it’s a problem, and opinions are like.... you know the saying.
 

kwschumm

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It may not be dangerous, but the cracking was probably not designed into the product. If so, then it is either not working as designed or it is operating outside the design parameters. If nothing else many folks would be uncomfortable leaving that panel in service. In situations like this I have an adage that has served well - If something seems like it's not right then it probably isn't. Go with your gut.
 

bjcouche

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Finn, I would agree with you that the clamp load is in the breaker. I was mistaken in my previous statement. It looks like if the horizontal cracks get larger they could come close to intersecting the vertical cracks and there would be little left for mechanical strength...
What the OP said though is that the load center was not designed, tested, and certified to operate properly with cracks, then it's probably not a good idea to operate it that way.
Brian
 
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Mr_fixit

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Anyone visit Mike holt electrical forum? If all these people deal with the same problem here, and this is a garage site, what would a site that deals mainly with professional electrical trade have on this subject?
 

finn

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Anyone visit Mike holt electrical forum? If all these people deal with the same problem here, and this is a garage site, what would a site that deals mainly with professional electrical trade have on this subject?

I doubt very much that any electrical tradesman is qualified to do a structural and thermal analysis of this issue (or possible non issue).

Tradesmen are educated in code, not engineering, and have no finite element or structural and thermal analysis skills.

Sort of like asking for health care at the butcher market instead of the Dr’s office.

That’s really what’s wrong with this thread: lots of seat of the pants guessing and speculating, but no real analysis.
Both the skilled butcher and the Dr. deal with flesh, but from different perspectives.
 
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mm08822

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Do you honestly believe the panel UL tested and certified had this cracking issue?

I have an extensive background in metallurgy. Both educationally as well as practically. These cracks are a symptom of a much bigger issues IMHO.



This batch of panels was enough of an issue that the manufacturer changed their process to fix it. So it is far beyond cosmetic. This problem seems like it happened only for a short period of production because they used to be flawless and they have since corrected it. Being these panels are 2 years old we have no information yet. But we go through all these hoops to prevent fires, yet install a flawed load center?

Small gauge single strand aluminum wire was just fine for a while. Right up until it wasn’t fine.

Just like FPE Stab-loks.:thumbup:
 

mm08822

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Has your house burned down yet?

These guys will probably suggest you sleep in a motel tonight, just to be safe.

Not just any motel, but a Holiday Inn.

I’m a lowly mechanical engineer, but I do have an extensive background in failure analysis too.

Like I said, it isn’t pretty, and i’m not in any way defending the forming cracks, but I also know, from experience, that a lot of stuff that looks bad is actually superficial, given the loading and environment.

Let’s see some data. What is the temperature with 100 amps going through the lugs? What’s the load applied when installing or removing the breakers?

What is the actual material? Let’s see an sn diagram.

The other issue I see is that some junior engineer is sending non consumer replacement parts to a homeowner, whose skill level is completely unknown to the manufacturer.

What could possibly go wrong there?

The 3rd party confirmation that it is ok is what is being requested.

Easy fix, EATON sends a certified tech to change it out.

This site does have it's share of worry warts. Sick the government on them what a great idea. Geez. I have been installing CH panels since 1978. They are hands down the best residential panel on the market. Maybe an inspector asleep at the wheel I'm sure they will get to the bottom of it.

Obviously, those panels of yesteryear don’t look like these recent POS. Certainly a noted step down in quality to a product with a long history of reliability. They quickly changed from that questionable rev to something better since. That’s the problem. A change was made, looks very cheezy in some cases as pictured here. Not necessarily doomsday, but definitely not in the direction of betterness. Is there worse out there? Will these fractures get worse over time?

Accelerated testing could easily answer those q’s. The changes made should be supported by testing of the revised UL product. They should have documentation already on-hand at UL (other ETL). Should be just a formality to check it. If no one raises a red flag now to check them out, what must happen until it does get checked? If the CPSC were to get involved, they would probably contact the ETL first and could be quickly dropped.
With those checks done it is easy to determine if those product lots did in fact meet product release requirements. Better to ask the sheriff watching the hen house than the wolf.


I'm not a metallurgical engineer, but I am an electrical engineer with experience with connectors, connections, terminals, etc. Let me shed some light or those who are not in these technical fields.
It is entirely possible that these cracks are NOT showing up in the factory. The buss bars could look fine it the factory, however somewhere in the time frame during when it was shipped to the home improvement store, purchased by the owner, installed, or 2 years later. These are stress cracks and can show up and get worse with little more than the passage of time, and being made worse by thermal or mechanical stress. These stress cracks are the result of either poor design, manufacturing, or metallurgy, or a combination of those. If I had to guess I'd guess that the copper procurement guy decided to go with a cheaper copper alloy or supplier and the results of that change, we're now seeing.
There are perpendicular cracks across the bussbar, and there are cracks parallel to it where the buss bar is completely folded over. This parallel crack has me the most concerned. This type of connection relies on the copper to supply the spring force to make the connection to the breaker terminal. The parallel crack is right where that spring force would be generated. Thus, after the crack starts, there will NOT be the same amount of force applied to the breaker that it was engineered (and UL listed) to have to prevent loose breaker terminals and potential overheating.
The manufacturer "changed the process" to resolve the issue. Only time will tell if what they changed addressed the problem.
Brian

That’s my concern, do they get worse over time? I don’t know, and I don’t want to find out the answer is yes with my name all over that equipment.

Wouldn’t be the first time a procurement guy saved big in one aspect and blew up the mfg process elsewhere. It’s like a balloon, press in on one side and it gets bigger elsewhere.


The clamp load is in the breaker design, not the buss.

Max current any one buss will see is 50 amps.

50 amps requires between a 4 and five gage wire, about .2” in diameter, or .03 square inches.

Don’t know what the temp rise is on a 4 or 5 gage wire is at 50 amps, but in open air, I would doubt if it is 50 degrees, more probably 30 degrees or less. A 30 degrees temperature swing is not going to induce much thermal stress to the buss.


The suspect buss bar probably has five times the cross section of a 4 or 5 gage wire, at its worse point.

Again, I don’t like the looks of the buss, but nobody has numbers to say it’s a problem, and opinions are like.... you know the saying.

Max current under normal operating conditions could approach 200A. How did you arrive at 50A? Two 100A cb’s could be across from each other on the same stab.
There is also start-up inrush for motor loads.
There are also short ckt fault conditions to consider on the order of 10 – 22KAIC. Such as degraded bracing of the buss/stab assembly and further fracturing from the high thermal stress and movement.

A panel loaded with breakers is definitely not considered free air as the breakers will insulate any high heat generating areas. Continuous loads or repetitive starts will continue to produce heat.

The fractured horizontal buss stab (not the vertical buss bar) has much less cross-sectional area than 5x of a #4,#5 conductor.
CB overall width = 3/4”
CB width between stab supports = 9/16”
Stab width (w/o fracture) = 9/16” - 2*(1/16”) = 7/16”
@ 0.1” thickness, cross-sectional area = 0.044 sqin >>> #4 awg cu.
Stab width (w/fracture) = 7/16” – 3/16” = 4/16”
@ 0.1” thickness, cross-sectional area = 0.025 sqin >>> #6 awg cu.

(0.025) <> (5)(0.042) The margin of safety you claim is not so big after all.

Of course, no one here has any data to support analytical methods (which require some assumptions) or empirical data acquired through accelerated testing. That is why the ETL and watchdog groups were suggested. Who wants to later be associated with bad news that may be associated with this product change?


It may not be dangerous, but the cracking was probably not designed into the product. If so, then it is either not working as designed or it is operating outside the design parameters. If nothing else many folks would be uncomfortable leaving that panel in service. In situations like this I have an adage that has served well - If something seems like it's not right then it probably isn't. Go with your gut.

I agree, it seems like a process out of control, especially when they quickly change it again.

I would not install these particular panels in any house. It’s not worth all the issues or second guessing. Just move on to another product or maybe just another product lot and get the job done.
 

finn

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Someone posted that the max circuit breaker size available for the individual circuits is 100 amps and that’s at 240 volts. That 100 amp 240v breaker bridges two lugs, so each lug had half of 100 amps, or fifty amps.

The entire panel is rated at 200 amps, but the only place you’ll ever see that is at the main disconnect breaker

Most lugs will see 15-30 amps, with 30-50 amps in the large breakers.

For about the fifth time, I am not defending the forming cracks, just looking for data to support the hysteria associated with the thread title.

Still waiting for the first substantiated fire, too.
 

welder4956

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For about the fifth time, I am not defending the forming cracks, just looking for data to support the hysteria associated with the thread title.

Doubt you will see any hard data or engineering analysis here. The cracks formed initially due to the stresses from forming the lug, which were above the material yield stress, then grew to a point where the residual stress was below the critical crack growth stress. Further growth would have to be due to cyclic thermal stress from current passing through the lug or mechanical stress due to inserting or removing the breaker. Only way to know whether the cracks would grow is to do finite element analysis to model both cases and determine if the actual stress due to cycling exceeds the critical stress for crack growth, then determine how many cycles it would take to grow the cracks to an unacceptable size to see what the expected life of the component is.

Not many homeowners go out and hire an engineering firm to perform finite element analysis and fracture mechanics evaluation before deciding to replace a component. Much cheaper to just replace it if there is a question about it's integrity. If the manufacturer felt like they needed to "fix" their process to get rid of the cracks and they are willing to provide a replacement at no cost, that tells me there is at least enough concern to replace the item.
 

finn

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Doubt you will see any hard data or engineering analysis here. The cracks formed initially due to the stresses from forming the lug, which were above the material yield stress, then grew to a point where the residual stress was below the critical crack growth stress. Further growth would have to be due to cyclic thermal stress from current passing through the lug or mechanical stress due to inserting or removing the breaker. Only way to know whether the cracks would grow is to do finite element analysis to model both cases and determine if the actual stress due to cycling exceeds the critical stress for crack growth, then determine how many cycles it would take to grow the cracks to an unacceptable size to see what the expected life of the component is.

Not many homeowners go out and hire an engineering firm to perform finite element analysis and fracture mechanics evaluation before deciding to replace a component. Much cheaper to just replace it if there is a question about it's integrity. If the manufacturer felt like they needed to "fix" their process to get rid of the cracks and they are willing to provide a replacement at no cost, that tells me there is at least enough concern to replace the item.


From what I can ascertain, the thermal loads are relatively minuscule, and the insertion and removal loads are low relative to the cross sectional area and material tensile strength. Only way to tell for sure though is to document the worst case geometry in question and do a finite element analysis study.

The manufacturer hasn’t, to my knowledge agreed to replace anything.

A junior engineer in some department agreed to send a lug assembly gratis to one customer who contacted him outside of normal channels, but that’s a far cry from a field campaign.

I used to do the same thing. Somebody would have an issue outside of warranty and somehow got my name on many occasions. If the customer was reasonable, i’d have field service send him a set of head gaskets, injectors, even a complete engine sometimes.

If the customer was irate, threatening, or a jerk, he would immediately be sent to the regular dealership warranty channels. No time or desire to deal with those people, because it’s a no win situation.
 

mm08822

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Someone posted that the max circuit breaker size available for the individual circuits is 100 amps and that’s at 240 volts. That 100 amp 240v breaker bridges two lugs, so each lug had half of 100 amps, or fifty amps.

The entire panel is rated at 200 amps, but the only place you’ll ever see that is at the main disconnect breaker

Most lugs will see 15-30 amps, with 30-50 amps in the large breakers.

For about the fifth time, I am not defending the forming cracks, just looking for data to support the hysteria associated with the thread title.

Still waiting for the first substantiated fire, too.

I posted the 100A branch cb rating. It is still 200A possibility at each stab under normal operating conditions. You're not following how cb's connect into this panel or how 2-wire 240 volt circuits operate.

The panel vertical busses and horizontal stabs can see 200A at many locations as well as the main cb. Agree, many locations will normally be much lower.
You however, still miss the point of fault currents – high temps resulting from it and high forces exerted on the buss system both furthering the unplanned product component weaknesses.

And others are looking for the same data too. Without data to confirm the long-term quality, I wouldn't install this version.

Yeah, that’s how they used to joke around in the FPE breakroom on Herbert Street in Newark too.
 

johnyg

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anything that promotes this much debate from these knowlegable people should be taken seriously .its not like the color is wrong.
 

rlitman

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Someone posted that the max circuit breaker size available for the individual circuits is 100 amps and that’s at 240 volts. That 100 amp 240v breaker bridges two lugs, so each lug had half of 100 amps, or fifty amps...

No. Each lug is as 120V from neutral. BOTH lugs see 100A.
 

sberry

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While I am way closer to the butcher than the doctor my own analytical skills come to the finely honed observation that it looks busted to me. It also seems that it could change from panel to panel with this fault and some fine calculations could confirm in general that its safe there is not really a great way to tell how long it remains the same or if it will get worse and doesn't much change the fact it looks,,,,, busted. We could use another more highly refined term,,, broke and busticated if it helped.
 

rlitman

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While I am way closer to the butcher than the doctor my own analytical skills come to the finely honed observation that it looks busted to me. It also seems that it could change from panel to panel with this fault and some fine calculations could confirm in general that its safe there is not really a great way to tell how long it remains the same or if it will get worse and doesn't much change the fact it looks,,,,, busted. We could use another more highly refined term,,, broke and busticated if it helped.

I think it is something between zorched and conzortiplatted. But I agree that busticated kind of fits the bill to.
 

TRWham

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I doubt very much that any electrical tradesman is qualified to do a structural and thermal analysis of this issue (or possible non issue).

Tradesmen are educated in code, not engineering, and have no finite element or structural and thermal analysis skills.

Sort of like asking for health care at the butcher market instead of the Dr’s office.

That’s really what’s wrong with this thread: lots of seat of the pants guessing and speculating, but no real analysis.
Both the skilled butcher and the Dr. deal with flesh, but from different perspectives.

In most cases probably, but we have worked on a few projects with an electrician who is also a degreed EE. This makes him at least doubly hard to work with, so he's not my first call. I can only imagine how bad a plumber who is also an ME would be, given that plumbers are generally more of a pain than electricians.
 
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Jeeper89

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What about a CH2150 breaker? I'm only asking because I have one of these installed in a CH panel. I will be looking at all of my panels at home tonight to see how they look. I personally don't see it being a huge deal, but its worth a look. My barn panel was purchased on 11/15/17. The house panels were new in 2012.
 

ishiboo

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I'm with Norcal... not particularly great appearance but I don't think its a huge fire hazard. IMO those cracks aren't going anywhere in use.

If those fail, my guess is its going to be adding/removing a breaker. But I don't think they will. Still a lot of material there.
 

finn

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No. Each lug is as 120V from neutral. BOTH lugs see 100A.

You’re right, my mistake.

I did find some interesting information, though. Buss bars have their own industry standards.

The smallest buss bar I found, 1/16”x 1/2” is rated at 103 amps at 30 degrees temperature rise and 157 amps at 65 degrees rise (@ 60hz).

Increasing the bar to 1/16”x3/4” increases the amps to 145 and 193, respectively.

I don’t know the size bars that Eaton uses.
 

Norcal

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What about a CH2150 breaker? I'm only asking because I have one of these installed in a CH panel. I will be looking at all of my panels at home tonight to see how they look. I personally don't see it being a huge deal, but its worth a look. My barn panel was purchased on 11/15/17. The house panels were new in 2012.

Is that breaker listed to be used in your panel? The previous generation panels were marked as 140A per bus stab, which would allow a 100A & a 40A adjacent to each other.
 

Jeeper89

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It passed my inspector and in all the research I did I could find anything listing a max amperage on my panel. Of course it doesn’t help when the 2 cent stickers they use to identify the panels fall of in the first six months.
 

Norcal

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It passed my inspector and in all the research I did I could find anything listing a max amperage on my panel. Of course it doesn’t help when the 2 cent stickers they use to identify the panels fall of in the first six months.

Just because a inspector passed it does not make it correct.
 

TRWham

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It passed my inspector and in all the research I did I could find anything listing a max amperage on my panel. Of course it doesn’t help when the 2 cent stickers they use to identify the panels fall of in the first six months.

From the Eaton literature (I downloaded this a few weeks ago by coincidence):
Volume 1—Residential and Light Commercial CA08100002E—February 2018

Eaton’s Type CH loadcenters
feature silver flash plated
copper bus in all interiors. Stabs
are rated 200 A throughout
the CH line. Therefore, the
sum of the handle ratings
connected to any one stab
is limited to 200 A maximum.
 

Jeeper89

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Just because a inspector passed it does not make it correct.

I agree, but I couldn't find anything wrong with what it did. The inspector was fine with it. I guess part of my thought was why would they make these if their panels are not rated to use them. I am 99% the panel with the CH2150 breaker in it is a CH8B200RF. That breaker takes up four of the 8 spaces. I do currently have a 2 pole 30 amp and a 2 pole 50 amp breaker in the box with it. Those breakers will be pulled out when the barn is finished because my welder and my air compressor will be moved to the barn and run off that panel. Sorry to hijack the thread, I will try to look at my panels to inspect for cracks soon. Its pouring rain at the moment, and the 8 space panel is on the outside of my garage.
 

rhastings80

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I just checked my main panel on the house as it was put in around the same time of my two sub panels which also have the issue. The main 200amp Eaton CH CH42B200K panel also has the issue and was put in by an licensed electrician. Here are a couple pictures of the 200 amp panel. It was installed around November / December of 2016.

Ua93HXt2KK1CIPjGHn2y7wImRA_lUfgIilZPDNBJySnWQw97rWUZwPgH655HU9Swxs6xp6-Um-sdZYkp0A5z2WlyzFGzmtpf4oeuDWOA0dI0zqaZAU68qFHMcdNmMgeSJMXcH81BfHrL2f4UA-S7u-ughZDuLF9G74WFPvT6W90LSND1u1UWbeLA7bwSZ17G0XhjQtSOqfFsUA5mSFO7FmZFuyHvY64D9tNGgiRUchgZbtj2Xe3zK5phkrFZDNPymGnHx8f0XqZPLXcPIYIosXFXZ-H6g6MQMoDBjAjH-m2akHUrCNghx7oytXB2dSSRp61oD22buuD6vtiWswa9xvMTbgBGP9FE6WG5r5IPAHCnrSe20YEQFFm5-j1-UUML3t33VTsU-3wEijQV4Zn06OJ1-oEqesBAB7hxw1XNm_EOImkRTHK-VIi59YYVYb1OATCkEgMepAiBBJ4FdDppvdCB53odgVRAkXnOIp_Of8IsTToMRgkvRYZuONpyYErWBqFG_-AsgClEWX4sKQmcPu-WqpI-NtcIM3c3FEMzE8Cn3C_ykDTS-BwsA2BowUNpl0zOhsy6M6ytch6eeD-RzYd5rDcyBOYZzJeJH_I=w719-h957-no



4tmGXe7k_XmjoJQ-g7WPFF7Qr0aHqLO-szVgvA9ApjAIl69yTYoyJUEQ4aFJcSiL_m_dcXdhc7kUwn1CVUK4cHkvfLvnPgKfsh1538XO1PpMG3dmUNYGwr3lil_nWLy7TZeY9I7pbKLiBOlv_p9AXbbHavoGBDJzViLJPuJ39_U4Epr4_Ta8qR2eQON15ek3v5x47JwHIHiPVvLSZ5v3_J7xvLOqi8GnntYS-s-58GUASaYlbsqcvcaKYmY4S6AgDyULNnbJSPJ6qKXHb0dHhn-GDToxn43GOgs3__j9kxLq6UewNnf051ObYoikCtpyIhJ_Su-qfO0LFj3VApQHGw_nrNtmVjHjNrmhE0SA2z5ohT5L6QkX-liGKH2p-yTDVme4shpvtSg1LmCz-O5OVIfXppKGquQVhOm52kNFb0x15tne4ZJqLsJUmmhbAGqFtpHRwSn7fEFPjP-_rnOyiqkk1qYtQD6YMvM08IhOgS9K0oAIK3VDPyigxqOO0QXuSSKUZRV-0Z5DcsdIwy_3KBrQG-G5A9unU_UVESaNPYxWRWIWEVkt4vTuf0q68npp8NEC276LzgcKeLzJG4B5gmmZXsmQK5bWFibdzmw=w719-h957-no
 
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checkthisout

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That is pretty funky. You have a good eye for catching that before you installed it.
 

Viper98912

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I checked mine today, new and installed early 2017. I have some small minor cracking, but nothing big.
 

American Locomotive

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I think you're being a little over-dramatic when you say "half" of the cross sectional area is split. I'm seeming at most 1/4 to 1/3. These lugs would have been designed with a huge safety factor in mind, especially since the breaker connections aren't positive (just spring pressure).

I highly doubt this is related to a heat treating process of the metal. More than likely Eaton switched to a new die geometry to improve tool life, or they tried to decrease cycle times by doing a 1 or 2 step forming process instead of a 2 or 3. The end result in either case being higher than expected stress on the copper causing minor tears.

It's nearly impossible for those tears to have occurred after the panel was assembled - the copper wouldn't just magically tear sitting on a shelf. So Eaton would have been well aware of the issue. They would have analyzed it, characterized it, verified that the tear does not get any larger over time and ensured that it didn't affect current carrying capability of the bus stab in any meaningful way.

As I said, they clearly had a quite long production run with these tears happening. If it were a meaningful safety issue, they wouldn't have shipped the panels. There's just way too much risk knowingly shipping a product that could kill people if it was defective.
 

sberry

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If I would have turned out a shifty connection like that or said a 10 cable is fine for the small 5hp motors the world would have been coming to the end. CH does it and we come up with a whole line of excuses defending it including,,, it will likely be fine.
 

mm08822

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If I would have turned out a shifty connection like that or said a 10 cable is fine for the small 5hp motors the world would have been coming to the end. CH does it and we come up with a whole line of excuses defending it including,,, it will likely be fine.

Agreed, that's just like only being a little pregnant. :headscrat
 

ard

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It's nearly impossible for those tears to have occurred after the panel was assembled - the copper wouldn't just magically tear sitting on a shelf. So Eaton would have been well aware of the issue. They would have analyzed it, characterized it, verified that the tear does not get any larger over time and ensured that it didn't affect current carrying capability of the bus stab in any meaningful way.

Welp, you'd like to think so.

In a well functioning quality system, this is absolutely what should have happened.
 

rhastings80

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I wanted to follow up on this. I had reached out to UL on this in April and here is what they sent me in June.

————————————

I hope this message finds you well. Although we did not communicate with you since the below email, we wanted to let you know that we completed our investigation into the busbar issue with Eaton load centers.

As Eaton is a subscriber to UL, we are bound by a confidentiality clause stipulated in our certification agreement that prevents the sharing of proprietary information. Please be assured that input from both our primary technical staff and the manufacturer were taken into account before closing this investigation with actions commensurate with the reported concern.

We appreciate your contacting UL. Thank you and have a great day.
 

walta

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Please be sure to thank them for being so helpful.
O just one mere question is the UL listed panel going to burn down my house?

Walta
 
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