Ebay buyer problem

[mech.reclined]

Screw this guy. I've got every generation PowerProbe and that just looks like an early production of the 2. I've sent in my PP2 for repair work and a different looking case has come back every time.Sometimes the sound switch on top,sometimes underneath.You could even turn the LED on/off with previous versions.As far as I know,PP1 did not have the removeable probe,did not have the quick connect for the power supply,and the wires were pretty light weight.The power supply adaptor was this brass looking thing with a bulb in the middle to tell youif there was power.

No refunds until you have product back in your possesion.Sell it here.Would not be the first one I've bought.

 

[joshthedieseltech]

my power probe 2 has a speaker on the front case and 2 led heads lights, I checked your pic and I did not see a speaker or headlights. Power probe 2 also has a small button on the front so you can turn the buzzer on and off, its above the led light. Your did not have the button either.

in the power probe link you can see the picture has a button and the speaker

looks like a PP1 to me.

 

[Toolhorder]

my power probe 2 has a speaker on the front case and 2 led heads lights, I checked your pic and I did not see a speaker or headlights. Power probe 2 also has a small button on the front so you can turn the buzzer on and off, its above the led light. Your did not have the button either.

in the power probe link you can see the picture has a button and the speaker

looks like a PP1 to me.

Are you the buyer?? LMAO. Seriously I think I covered it well already if you read my previous posts.

 

[lennoxlennox]

well clearly there is a discrepancy of what the buyer expected the pp2 to look like and what he got.

obviously joshthedieseltech has an issue and would have had a heartburn over it.

so maybe take a step back and look at the situation again and see if you were in that persons shoes (and i don't know about the pics showing it etc), would you have a certain expectation of a pp2 and what you ended up getting.

just saying... maybe you can solve the problem by stating it's def an early model pp2 and knock $5 off and saves you a headache with shipping etc

 

[Dustball]

and he keeps saying he's send it in a week. WTF? Dude send it today in a priority box and get it to me now so I can give you a refund or eff yourself. I sent him the tool same day he paid.

Explain to him that if he's going to take that long to return it, you will be deducting a rental fee from his refund.

 

[Toolhorder]

well clearly there is a discrepancy of what the buyer expected the pp2 to look like and what he got.

obviously joshthedieseltech has an issue and would have had a heartburn over it.

so maybe take a step back and look at the situation again and see if you were in that persons shoes (and i don't know about the pics showing it etc), would you have a certain expectation of a pp2 and what you ended up getting.

just saying... maybe you can solve the problem by stating it's def an early model pp2 and knock $5 off and saves you a headache with shipping etc

I can see your point but he's claiming it's a PP1 which it isn't. Instead of verifying it with Power Probe via the number I provided (which I did call) he's calling me a scam artist and saying I put a PP1 in a PP2 case or something.
Clearly it's a PP1 and there is a picture of the tool in my auction so it's not misrepresented at all. If he wanted the newer version he should have bid on one with newer features. I really don't think it's my fault at all.

When I offered to refund his money and pay shipping back to me I got called a scam artist again and he's going to take his sweet time sending it back.

I think I'm being more than fair. If he escalates it to a claim I'll retract my offer and he can pound sand. I'll be on Judge Judy with this ***** next month over a used PP and $40.

 

[lennoxlennox]

ya maybe let it go to ebay dispute... don't they take of the freight if you take it back?

 

[Toolhorder]

ya maybe let it go to ebay dispute... don't they take of the freight if you take it back?

Not sure I never had an auction go south on me. I'm at like 96 positives right now and probably sold twice as many things since nobody leaves feedback anymore and rarely have I had any problem. I don't normally sell tools though. Mostly thrift store finds and collectables.

 

[mech.reclined]

power probe 1

 

[enrare]

Explain to him that if he's going to take that long to return it, you will be deducting a rental fee from his refund.

I agree, sounds to like the guy needs this tool to do a job and once completed he will be returning it and asking for the refund and return shipping you offered.

 

[Toolhorder]

Well I'm okay as long as I get it back. I'll just resell it and revise the listing to say it's a earlier version of what they sell now.

 

[Adam McLaughlin]

JESUS all of this headache over a $40 plastic thingie?

I own two Fluke 88s and they'd function MUCH better as a Power Probe that the actual PP2 o PP1.

Pffft!

Adam

 

[Toolhorder]

JESUS all of this headache over a $40 plastic thingie?

I own two Fluke 88s and they'd function MUCH better as a Power Probe that the actual PP2 o PP1.

Pffft!

Adam

Can't power up stuff with a Fluke 88 though. When PP3 came out I rarely use a DVOM anymore. I can usually get out my PP3 and figure it out pretty fast. I am pretty good though, lol

 

[Danglerb]

I always state in my auctions that shipping is non refundable and return shipping is at the buyers expense. If you make it too easy people take advantage of you.

Sooner or later I need to sell another few batches of stuff, not looking forward to ebay or CL, and its not tools or I would be listing things here.

 

[scott37300]

I always state in my auctions that shipping is non refundable and return shipping is at the buyers expense. If you make it too easy people take advantage of you.

Sooner or later I need to sell another few batches of stuff, not looking forward to ebay or CL, and its not tools or I would be listing things here.

You don't have a choice if the buyer files a claim paypal will refund purchase price and the original shipping. The buyer pays for return shipping. Doesnt matter what you put in your listing.

 

[Underdog]

Tough $40 sale. Say what you want but I like CL, buying or selling. You meet FTF hand over the cash and its a done deal like old days. I see this happening all the time now where the buyers wants something more threw in to "sweeten" the deal.

 

[Davefr]

You don't have a choice if the buyer files a claim paypal will refund purchase price and the original shipping. The buyer pays for return shipping. Doesnt matter what you put in your listing.

Exactly!! I'm pretty sure that in the near future Ebay will require the seller to reimburse for the buyer's return shipping if the buyer wins a SNAD claim. (...and buyer's almost always win SNADs)

 

[scott37300]

Exactly!! I'm pretty sure that in the near future Ebay will require the seller to reimburse for the buyer's return shipping if the buyer wins a SNAD claim. (...and buyer's almost always win SNADs)

I've been on both sides of this before, as a seller and as a buyer. I buy a lot on ebay and don't sell much anymore because it's not really worth it after you figure all the fees and then the risk of a dishonest buyer that can easily screw the seller over. As a buyer I have bought items that were listed as "in good working condition" and recieved it and it's junk. An example was I bought a Tiff gas sniffer that was listed as "tested in good working condition" and "works great" etc., etc., etc. Received the item and the batteries were junk, couldn't charge it at all or use it. A new set of batteries was around 40-50 bucks which brought my total investment close to a new one and not worth it. I ended up filing a claim and sending the unit back to the seller and lost 12 bucks or so for return shipping. In this situation I think the seller should have had to pay return shipping since they never tested anything, when I emailed the seller they told me that "I was told it was working by the guy I was selling it for" So the seller never actually tested it. Then as a seller it is so easy to get screwed by a dishonest buyer. All a buyer has to do is file a claim and ship back a rock and the seller is out the item and all their money and the cost to ship. If ebay starts charging the seller return shipping then the seller would be out the item, original shipping, money for the item, and return shipping.

It ***** that there are so many dishonest people out there that it screws the whole system up.

 

[JJ3810]

I buy a lot off of EBAY and feel like I'm the scammer when I do get defective merchandise since the sellers ALWAYS insist it was working fine when it shipped. I know I'm being honest, you know? Fortunately, I haven't had too many issues other than a lot of smoke once when I plugged in a vintage receiver, which I had to repair myself since I was told "my tech went over it before it shipped". I hope you can get this settled without much more fuss.

 

[Toolhorder]

I just got the kit back today intact. It's funny because the rear cover is where the speaker is and the front under the probe has a single LED. Buyer stated it had no speaker or front LED. Pisses me off the guy just wants the newest version and lied to get his way.
I'm going to hold my end of the deal and refund him but some ebay people really annoy me.
I think I spent over $120 on this kit and it's been used maybe a dozen times. The accessories haven't been used at all (long probe, extra wire loom) It's complete with the instructions, original sticker, bag everything. What's he want for $40??? me to come fix his wiring projects too?

 

[vintagefan]

I just got the kit back today intact. It's funny because the rear cover is where the speaker is and the front under the probe has a single LED. Buyer stated it had no speaker or front LED. Pisses me off the guy just wants the newest version and lied to get his way.
I'm going to hold my end of the deal and refund him but some ebay people really annoy me.
I think I spent over $120 on this kit and it's been used maybe a dozen times. The accessories haven't been used at all (long probe, extra wire loom) It's complete with the instructions, original sticker, bag everything. What's he want for $40??? me to come fix his wiring projects too?

Haven't you read the new ebay rules? You have buy a plane ticket and hand deliver the item, then make lunch, dinner, and a snack for the buyer, and give them a back rub at the end of the day to help them fall asleep.

Then, you have to stand outside their front door chanting "Seller evil, Buyer good" for two weeks in case they find any reason that they aren't happy with the item, in which case you must issue them a written apology, as well as video apology via youtube.

Then, you must walk the item back to eBay headquarters in San Jose (even if you are 2000 miles away), and bow in front of John Donahoe while begging for forgiveness so that you may be given the supreme privelege of selling on eBay again.



It's simple, really.

 

[emeraldcoupe]

Haven't you read the new ebay rules? You have buy a plane ticket and hand deliver the item, then make lunch, dinner, and a snack for the buyer, and give them a back rub at the end of the day to help them fall asleep.

Then, you have to stand outside their front door chanting "Seller evil, Buyer good" for two weeks in case they find any reason that they aren't happy with the item, in which case you must issue them a written apology, as well as video apology via youtube.

Then, you must walk the item back to eBay headquarters in San Jose (even if you are 2000 miles away), and bow in front of John Donahoe while begging for forgiveness so that you may be given the supreme privelege of selling on eBay again.



It's simple, really.

 

[Danglerb]

What's he want for $40??? me to come fix his wiring projects too?

Nah, he did that himself with your free tool rental service.

You should have sold it here, surely it would go fast for $40.

 

[Boiler]

Seems like it makes sense to sell here, but it takes as much work as listing on eBay, but way more time during and after the sale. Threads moving down the list into oblivion, a million pm's, and eBay having much easier after the sale tools make it hard to sell here if you have a lot to move, IMO.

 

[otis66]

I sounds like the guy wants to negotiate a price after the fact. I would offer him a refund on his dime and then just sell your item on this site. Also report him to Ebay and block him from ever bidding on anything you post again. Make sure you get the correct item back before you issue a refund. I've had a couple of people win bids from me and refused to pay. I reported it to Ebay and Ebay took care of it.

 

[Carla]

vintagefan isn't exaggerating my all that much.....

If I remember correctly, Mr Donohoe made a public statement a few years ago in which he said something to the effect of 'I mean to rid ebay of the small-time sellers. Ebay will no longer be a sort of flea market, but a large-scale internet merchandising firm. (thats just an approximation of what he said, but, you get the idea)

Since the 'bundling' of ebay services with pay-pal, selling on ebay is really only intended for the mass merchandisers of cheap consumer products.

Have you ever read the pay-pal 'terms of service' all the way through the 'fine print'? If you have, you'll see that they do some pretty fancy 'weasel wording' to obscure the fact that if you agree to the pay-pal terms of service, you've just made a third party a 'joint tenant' in your bank account.

I don't remember the details exactly, but there were some suits filed against ebay/pay-pal, which were resolved with a bit of elegant 'weaselry'......if you offer an item for sale on ebay, you may not mention, in your listing, that you will accept any form of payment other than pay-pal or a merchant credit card.

The prospective purchaser, tho, is entitled to e-mail you through ebay and ask you to accept alternative forms of payment, such as Postal money-order, cashiers' or personal cheques, even cash......and, if the request originates with the buyer, you are free to choose to accept........which gets you and the buyer out of the pay-pal system.

Many items will be found on ebay, listed at a too-high starting price......the seller is hoping that you will e-mail and negotiate a deal in which the seller re-lists the item at a 'buy-it-now' price, you buy at that price, and send the seller a cheque or money-order. This is legal under ebay terms of service.

Added on edit..........I suppose, for 'truth in advertising', that I should say that I'd been buying and selling a few items on ebay since they first started, back in 1998 or so.......but I sure won't consider dealing with pay-pal after reading all the way through their 'terms of service' and reading some of the alleged 'ripoff horror stories' on the internet......unintentional it may be, but that system is too easily used by wrong-doers.

cheers

Carla

Haven't you read the new ebay rules? You have buy a plane ticket and hand deliver the item, then make lunch, dinner, and a snack for the buyer, and give them a back rub at the end of the day to help them fall asleep.

Then, you have to stand outside their front door chanting "Seller evil, Buyer good" for two weeks in case they find any reason that they aren't happy with the item, in which case you must issue them a written apology, as well as video apology via youtube.

Then, you must walk the item back to eBay headquarters in San Jose (even if you are 2000 miles away), and bow in front of John Donahoe while begging for forgiveness so that you may be given the supreme privelege of selling on eBay again.



It's simple, really.

 

[balane]

The best thing that could happen is if eBay did all they could to rid itself of small time sellers. Because that means a new auction site would open up and make a fortune taking good care of the small guys... at least for a while.

 

[KPSquared]

Ebay is evil. Look in my eyes, put the CASH, ALL OF IT in my hand, walk away with the product.

/rant
Although, I can't believe the number of mouth breathing, trailer trash retards that want to put a "deposit" down on something I'm selling. If you don't have a couple hundred bucks for something, YOU CAN'T AFFORD IT. . .jackass. I don't offer no interest financing for your useless, drain on society ***. Get a real job or stop trying to buy stuff you don't have the money for.

/end rant

 

[Toolhorder]

This thread is getting derailed quick

 

[Adam McLaughlin]

I actually enjoyed reading other people's stories about eBay experiences; I too have bought many, many, many things from the bay and have experienced a very wide variety of events.

SELLING ITEMS:

People want the moon, for free, and over the top service from you. You can post twelve photos, and they'll still be pissy about receiving something that they believe was not properly represented. I have sold things "AS-IS". I have no way to test it, you get what you see. People receive the item for say.... $10, and STILL get upset about one feature not working.

BUYING

I pay within the hour of winning the auction; but the seller takes up to a week to ship and then slams a $300 tool into a flat rate box and barely tapes it shut and sends it out to me. ( maybe )

Meanwhile, I ship same day / next day, use Fedex ground, and do box within a box shipping with peanuts, bubble wrap, foam, etc.

SIGH

There is just a lack of pride in business, work ethic, workmanship, etc...

Adam

 

[frostys]

I may be a rarity. I haven't had many problems with eBay, and I've been a miniscule /flea market buyer and seller since 1996. Things I buy are packaged well and shipped expeditiously, things I sell are paid in full, promptly. I hope the good karma continues.

 

[frostys]

Although ....

There was the buyer who said my Smith's tach from 35 years ago didn't work. It worked when I took it out of the vehicle way back when. I had no way of checking it before the sale so I negotiated a cut rate. Still made some money on something I was going to junk, but now I'm wondering ...

 

[Toolhorder]

I actually enjoyed reading other people's stories about eBay experiences; I too have bought many, many, many things from the bay and have experienced a very wide variety of events.

SELLING ITEMS:

People want the moon, for free, and over the top service from you. You can post twelve photos, and they'll still be pissy about receiving something that they believe was not properly represented. I have sold things "AS-IS". I have no way to test it, you get what you see. People receive the item for say.... $10, and STILL get upset about one feature not working.

BUYING

I pay within the hour of winning the auction; but the seller takes up to a week to ship and then slams a $300 tool into a flat rate box and barely tapes it shut and sends it out to me. ( maybe )

Meanwhile, I ship same day / next day, use Fedex ground, and do box within a box shipping with peanuts, bubble wrap, foam, etc.

SIGH

There is just a lack of pride in business, work ethic, workmanship, etc...

Adam

Ive had better luck then that. I haven't been buying much though. I got some leather motorcycle racing pants not a problem and I bought a t-shirt last month no problem.
I'm like you I pack well use mostly USPS flat rate boxes enclosed completely in tape and packed well. I secure with zip ties and tape and go the extra mile. I pay right way and ship right away. I don't get the people who win auctions and pay days later. I sold some wrenches yesterday morning and just got payment about 20 mins ago for them.

I also buy mostly at fleas and thrift shops. I sell small items if I can help it to keep shipping costs and hassle low. Mostly watches, small tools, and other things.

 

[Danglerb]

So what kind of feedback did they leave you?