Ebay issue

[Davefr]

Should be but 'should' and 'are' are two different things.

Since ebay does not allow sellers to warn about bad buyers with feedback anymore, buyer feedback is totally and utterly useless.

I disagree totally.

Here's are some clues to look for:
- How long has the person been a member of Ebay
- How many total transactions
- What kind of feedback does he leave for others
- What's his feedback from selling
- What are his DSR scores from selling
- What's the tone of comments left for him from sellers
- What types of items does he buy and sell

You can still get a pretty good idea if you study feedback.

 

[Neverfly]

I disagree totally.

Here's are some clues to look for:
- How long has the person been a member of Ebay
- How many total transactions
- What kind of feedback does he leave for others
- What's his feedback from selling
- What are his DSR scores from selling
- What's the tone of comments left for him from sellers
- What types of items does he buy and sell

You can still get a pretty good idea if you study feedback.

These are valid points- but they might give you a clue or indication and nothing more. First, you assume he has seller feedback- which is very different from buyer feedback.

I'm going to alter what you said and re-present it:

"Here's are some clues to look for:
- How long has the person been a member of Ebay
- How many total transactions (Where he made a purchase)
- What kind of feedback does he leave for others
- What's the tone of comments left for him from sellers
- What types of items does he buy"

Ok, so going with a shorter list;
"- What's the tone of comments left for him from sellers"
Since buyer feedback was rendered useless, most sellers don't bother with it. They use canned messages that are pasted over as soon as the seller sees that the buyer paid for something. There's more often than not very little to work with, here.

The rest, as you said, are Clues and nothing more. I agree with you that they could help, but that's a shot in the dark and rather iffy.

So is buyer feedback totally useless?

You made valid points but I maintain that it is. Because even if you can chance gleaning clues out of it, by making it a rather dishonest set of hoops to jump through, ebay ensured most people wouldn't bother to do so.
Most people don't have time to sift through gobs of circumstantial evidence to try to figure out whether a buyer is leveling with them or not.
Straightforward feedback is useful; playing the guessing game is not.

 

[iroc409]

ebay doesnt care anymore. they will side on the buyer 99.99999% of the time no matter what. I stopped selling on ebay because of **** like this.

Yeah, I remember getting an email about how I'm a "bad seller" just because I don't do the volume they want me to (and my ads would suffer because of it). I called them on that and let them have it. I have 100% positive feedback, I'm just not a commercial seller.

 

[Neverfly]

Yeah, I remember getting an email about how I'm a "bad seller" just because I don't do the volume they want me to (and my ads would suffer because of it). I called them on that and let them have it. I have 100% positive feedback, I'm just not a commercial seller.

Now that is just Out Of Line (For them).

I would qualify Ebay as "Hobby Selling." It's not something the vast majority of sellers do for any kind of full time income. May as well come down on a neighborhood for their garage sales not hitting the Monthly Fiscal Profit Projections.

Treating the sellers on Ebay in such a corporate manner is a great way for Ebay to lose sellers.

 

[Fordman7795]

funny, I sold a set of line wrenches here a member in austrailia they went missing, seller protection refunded me my money, I was told by paypal have buyer file claim, then I issue a refund and then pp issued me a refund, including fees and shipping costs.

That is not seller protection. That is paypal being nice. Show me where it says in their policies they refund a seller in this scenario.

 

[spacedoutbob]

I wonder how small wrenches get lost in the mail, I had a Snap On wrench that was 21" in length mailed to me and weighed several pounds wrapped in an old shopping bag, it showed up and didn't tear any part of the bag. That is what makes me wonder what could have happened.

Bob

 

[ezriderga]

I've had something similar happen. If it's a high dollar item I'm going to send priority mail and/or insure so I'm covered. If it's a low dollar item (as was my case) I just refund and move on. Like others have said it ***** knowing you are right and ebay sides with the buyer. The extra cost of using ebay I guess.

 

[honcho]

As a buyer, it's nice to have Ebay / Paypal buyer protection. As a seller, it stinks! About a year ago I sold a used item with a rechargeable battery for approximately $100. The buyer claimed the unit was defective and immediately filed a "not as described" claim with Ebay. The buyer returned the unit and, lo and behold, the battery was missing. I filed a complaint with Ebay to no avail....they gave the money back and I was now with a unit missing it's proprietary battery which would cost about $100 to replace. The buyer had private feedback, but with some sleuthing around I discovered that the buyer was buying using one Ebay ID and selling using a different ID. In fact, I discovered her selling a unit like the one she purchased from me that used the same type of battery that was missing from my item! I knew Ebay didn't care but I considered filing a postal theft claim and a criminal theft complaint with the buyer's local police department. In the end, I didn't file complaints but I was still out the money and it has left me very gun shy about selling anything on Ebay. I have some fairly high dollar gear I would like to sell and it's most likely to sell at a decent price only on Ebay. Sadly, fraud and theft are far too common and while it's easier for larger scale seller on Ebay to absorb individual losses, every penny counts in my household. Ebay could do more to prevent fraud on both sides of the equation.

Though I've been selling on Ebay since 1999, I long for a day when there is a good alternative to Ebay and Paypal for online selling. It will come, it will come.........

 

[jhelrey]

As a buyer, it's nice to have Ebay / Paypal buyer protection. As a seller, it stinks! About a year ago I sold a used item with a rechargeable battery for approximately $100. The buyer claimed the unit was defective and immediately filed a "not as described" claim with Ebay. The buyer returned the unit and, lo and behold, the battery was missing. I filed a complaint with Ebay to no avail....they gave the money back and I was now with a unit missing it's proprietary battery which would cost about $100 to replace. The buyer had private feedback, but with some sleuthing around I discovered that the buyer was buying using one Ebay ID and selling using a different ID. In fact, I discovered her selling a unit like the one she purchased from me that used the same type of battery that was missing from my item! I knew Ebay didn't care but I considered filing a postal theft claim and a criminal theft complaint with the buyer's local police department. In the end, I didn't file complaints but I was still out the money and it has left me very gun shy about selling anything on Ebay. I have some fairly high dollar gear I would like to sell and it's most likely to sell at a decent price only on Ebay. Sadly, fraud and theft are far too common and while it's easier for larger scale seller on Ebay to absorb individual losses, every penny counts in my household. Ebay could do more to prevent fraud on both sides of the equation.

Though I've been selling on Ebay since 1999, I long for a day when there is a good alternative to Ebay and Paypal for online selling. It will come, it will come.........

I would have had a hard time not buying her battery and then pulling the same **** right back.