billymade
Well-known member
Sears has a 90 day return policy; if you don't want them, return them and get some other high quality tools that work! Good luck!
Evolv tools at Sears
- Thread starter davestlouis
- Start date
WSMC633
Well-known member
Yeah, I was going to jump on that little fact. But you beat me to it. I'm sure the consensus here would be only dumb hippies would climb a mountain anyway. Real athletes play football. But I digress.
Anyway back on topic. True, it's very funny that this thread is the #1 google result. I saw them at sears today (while I was trying to return a broken ratchet.... which I was not able to do grrrrr) anyway, I figured if I Googled Evolv tools a thread from here would show up.
They seem like tools targeted to homeowners who just need a basic kit around the house. Plenty of people serve that market. who can blame Sears for trying to get in on it. Yes, "green" is a highly marketable thing right now. Of course marketing and product managers would get on the boat. Their job is to make products more sellable. Whatever, I'm all for less wasteful packaging. Personally If I never had to deal with another blister pack, I wouldn't be to disappointed.
It is true that Sears quality has been on a steady decline though. Really to bad. My inherited CMAN tools are still great. Newer stuff.... get's the job done, and I hardly ever have broken any tools. But fitment is a little weird sometimes, etc. I'm blabbing... I'm stopping now.
DiStOrTiOn
Well-known member
I was at my local sears last week. I was looking at the screwdrivers, and guess what? It costs $1.70 more to buy a cheap-***, painted-tip, Made in China Evolv #2 phillips screwdriver than it does to buy a better, Made in USA Craftsman #2 phillips screwdriver. Why does something made in China cost more than the one made here? It's not better quality this time around, that's for sure. And the evolv stuff was up higher, so it was easier to get to, looks like sears is really pushing the line, even at the expense of Craftsman, which doesn't quite make sense to me. I haven't bought anything made in China for at least 6 months now, and I'm continuing in that.
billymade
Well-known member
WSMC633, what was your problem returning your craftsman ratchet? Please let us know what the problem was...
WSMC633
Well-known member
well, 1/2 swivel head long handle Cman Ratchet. The pin that holds the head on has a nasty habit of falling out. Especially when you're really torquing on it. You only have to go flying across the shop once from it falling out to realize it's not fun.
So, off to Sears, the kid at the counter takes it and hands me an old ratchet, totally different item, covered in old grease and greasy finger prints. When I asked him why I he was giving me this he said "Oh it's the same". I said no it's not and showed him all the problems. He tells me it's always been Sears policy to replace items with refurbs. So now, i've got a pimpled face, snotty attitude 18 year old, who tells me he's worked there for 3 months telling me Sears policy since their inception as a company. Nothing got better from there. So I left with my broken ratchet. I figure I'll mod it at the shop and it will be fine. I'd rather have my newer ratchet fixed by me, then an old greasy refurb. one. Seems my experience had always been before, break a tool, they've replaced it with an equivalent new one. Oh yeah, and they were polite about it.
Stuey
Well-known member
That's the thing, individual tools are priced so that you're more inclined to buy a set. And if you decide just to buy one size? Greater profit margins. win-win for the retailer.
billymade
Well-known member
Well, at Sears they do generally give you a rebuilt ratchet as a exchange, many here just go to the new ratchets, get a new one and take it to the counter... if you are having problems ask for a manager and if you are not getting satisfaction call the this number:
Customer Relations Hotline:
1-800-549-4505
Email us your questions, comments and experiences
or send a letter to:
http://www.sears.com/shc/s/nb_10153_12608_NB_CSeMail?refLink=relations&adCell=A4
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, IL 60179
Customer Relations Hotline:
1-800-549-4505
Email us your questions, comments and experiences
or send a letter to:
http://www.sears.com/shc/s/nb_10153_12608_NB_CSeMail?refLink=relations&adCell=A4
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, IL 60179
WSMC633
Well-known member
Well, getting a rebuilt ratchet wasn't necessarily the problem. Getting an old greasy one that wasn't even close to the same, and attitude from a snot nose brat was the bigger issue. Thanks, for the Phone Num. that will be my next step.
Stuey
Well-known member
The evolve website has been "down" for a few days.
http://www.evolvtools.com/
It actually looks like they pulled the plug on the site and abandoned the URL entirely. I wonder why.
http://www.evolvtools.com/
It actually looks like they pulled the plug on the site and abandoned the URL entirely. I wonder why.
chrislehr
Well-known member
Man.. these things are sad sad things to see alongside cman stuff. The selling point like someone said is the earth friendly and simple tools for a home toolbox. IMO, this is right up there with the pink tools.
I liked Evolv until I broke the socket wrench! The no receipt- no exchange policy Sears has for these tools is "Baloney". I WILL NEVER BUY THESE OR SHOP AT SEARS AGAIN!!! Do not buy these- they are not like Craftsman! You must have your receipt to exchange them! (and keep your receipt in a place you can find it for life!!???) I'm a mechanic, not a seceratary. I've now got $150 of Evolv tools that I'm afraid to use in case they break! Buy Kobalt from Lowes for a no-hassle, no-questions asked lifetime warranty. Christmas is coming- buyer beware!!! Again- the warranty on Evolv is only valid with a receipt!!!
BUYER BEWARE!!!!!!!!!!!!!!
BUYER BEWARE!!!!!!!!!!!!!!
WSMC633
Well-known member
Sorry, but if you're a mechanic (which leads me to believe you're a pro), why would you ever buy Evolv tools to make a living? I'd put them at the same level as a combo screwdriver in the checkout isle of Walgreens. They're for homeowners that aren't especially tool savvy.
supertooljunkie
Well-known member
Like billymade said Sears does repalce with rebuilt. A couple of weeks ago I returned 3/8's and 1/2" ratchets from the mid 60's that a neighbor of mine found in the bottom of a bucket of water. They looked like solid bars of rust. I got new tools off the shelf and traded them out with no problem. The only comment from the clerk was, "Boy, those sure are old." I try to get new tools if I can and leave the rebuilts for others.
Been reading your posts for a while now and signed up today. Glad to be aboard.
Been reading your posts for a while now and signed up today. Glad to be aboard.
Displaced Hokie
Well-known member
Stuff like this is probably why Sears is going the overseas route to make the numbers balance. In no way should they replace tools that have been abused like that. Rust/corrosion is not "failed during use". Maybe it's because I've worked in mfg warranty departments and see the Company side, but that just doesn't seem right.
TireTracks
Well-known member
Me and my dad both have a set of them. They work fine, but I havent ever had to use them on a car that uses large hex fasteners.
I've been wrenching on everything for 40 yrs. (since I was 10!). My Dad bought me my first set of S-K tools back when I got my first car. I've used everything from Snap-on to HF tools. Each has its place.
I now teach autoshop at our HS. I try to buy sets of tools to give to kids as gifts. For example. the highest score on the mid-term exam gets a ratchet set. Now these are Newbies....who have never had a tool set of any kind. Since I PAY out of pocket (not school money) for these things....I try to find whatever I can on sale. These Evolv sets are cost effective and perfect for giving out to the kids.
Flea market "Buffalo" sets? they are about the same as the free tools that come with motorcycles! pretty poor. HF? better. Evolve / Metwrench? about the same - mid grade. Craftsman /Husky / Kobalt are about the same. S-K, Proto, Snap-on....premium level for people who make their living with them.
Again, each has a place.
I now teach autoshop at our HS. I try to buy sets of tools to give to kids as gifts. For example. the highest score on the mid-term exam gets a ratchet set. Now these are Newbies....who have never had a tool set of any kind. Since I PAY out of pocket (not school money) for these things....I try to find whatever I can on sale. These Evolv sets are cost effective and perfect for giving out to the kids.
Flea market "Buffalo" sets? they are about the same as the free tools that come with motorcycles! pretty poor. HF? better. Evolve / Metwrench? about the same - mid grade. Craftsman /Husky / Kobalt are about the same. S-K, Proto, Snap-on....premium level for people who make their living with them.
Again, each has a place.
bobbycos
Well-known member
necroposting 
i have looked at the evolv stuff at Sears and find HF to be better priced but similar quality
would be good for a j/y set
i have looked at the evolv stuff at Sears and find HF to be better priced but similar quality
would be good for a j/y set
sberry
Banned
Yes as consumers you are being manipulated and Sears has been taking price lessons from Kmart but people are pitiful. They get 20 sockets on sale for 10$ which aren't bad they throw them in a bucket of water on a sale Sears made 50 cents or a dollar on and they feel screwed? Sears has a **** ratchet I agree has really hurt them butg I paid like a dollar for t in a set 20 yrs ago, ,,,,,,,,,,,,, all this in comparison to getting 10 small sockets for 300 of a truck and what a deal they got,,,, about 250 spread all up and down a corporate food chain and back to how they got screwed on Sears or HF,,,, willing to bring it to a customer for a dollars profit.
Sears set the standard for warranty. Snapon manipulates it to the ultimate as they rightly deserve to. But it aint like Sears is swindling you out of hundreds on a tool set for "service" either, that's what killing them in biz,,, trying to be too cheap.
Sears set the standard for warranty. Snapon manipulates it to the ultimate as they rightly deserve to. But it aint like Sears is swindling you out of hundreds on a tool set for "service" either, that's what killing them in biz,,, trying to be too cheap.
sberry
Banned
If I had to start over today they would be on my short list. As for warranty, never broke a socket I bought as a single from Menards or HD, for the 3$ I was replacing one I lost,,, not broke or adding a specific single but if Sears tanks tomorrow the loss of warranty doesn't mean a decent lunch out?
I personally think anyone doesn't use a Sears set is near stupid unless someone give it to them. Its about like owning fine jeweler worry about buying, owning insuring, depreciating, paying tax on, financing etc all to find out later you didn't need it or at least all of it.
I personally think anyone doesn't use a Sears set is near stupid unless someone give it to them. Its about like owning fine jeweler worry about buying, owning insuring, depreciating, paying tax on, financing etc all to find out later you didn't need it or at least all of it.
sberry
Banned
In the end I will end up with a few tools I didn't use but the cost was low enough it wasn't a big deal.
thesilverone
Well-known member
having fun talking to yourself? How many personalities do you have? 
having fun talking to yourself? How many personalities do you have?
Holy Round Head Ratchet, Batman. I read it three times, with comprehension diminishing each time. On the positive side, he spells "decent" correctly, which can be rare around here.
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Forsythe04
Well-known member
I bought a set of the Evolv Screwdrivers to keep in the boat in case I need tools on the water.. They seem to do the job and i wouldnt hesitate to buy a few more things considering how little use they would get.
Its a pain to move tools from my box at home into the boat for an outing so I gathered some cheaper tools to keep on the boat in case of an on water emergency..or fellow boater emergency (they never seem prepard on the water)
Its a pain to move tools from my box at home into the boat for an outing so I gathered some cheaper tools to keep on the boat in case of an on water emergency..or fellow boater emergency (they never seem prepard on the water)
sberry
Banned
Exactly because he needed to make a living vs making the tool man a living. Buy wrenches, charge for changing a starter, own wrenches outright and have a lunch at burger world with enough left over to buy a gallon of milk on the way home.
Buy a premium wrench set and make the first of 24 payments.
BTW,,, I keep my rambles to a couple threads a day and it makes as much sense as most of the babble I read here which is usually highly speculative at best with a few tear jerkers and something meant to resemble patriotism thrown in.
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79silverado
Active member
I have a set of evolv metric deep impact sockets at home they are not that bad they're no snap mac or top quality brand but not bad for the price
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sent from my HTC ONE using tapatalk
aspireguy95
Well-known member
- Joined
- Aug 18, 2014
- Messages
- 138
I bought a set of evolv deep impact sockets on sale the other day. Was shocked they are made in taiwan while the regular craftsman deep impact sockets where made in china
Brownsfan
Well-known member
Its the same every time. Craftsman sets are the best cheap value. The quality is not what it was when he bought them in the 80s. You are an idiot if you buy expensive tools because cheap will get the job done. Then post the same thing 3 posts consecutively just worded different and harder to decipher each time. He should just copy and paste from older threads because its always the same