Evolv Tools

[rsanter]

Sears has REALLY turned me off the last couple of years.
The quality of Craftsman ratchets is similar to buying a Yugo.
Plus when I went to exchange one, the girl handed me a rebuilt ratchet that someone had obviously used a hammer!?
I remember buying good quality SEARS-branded tools back in the 60's?
Makes my stomach churn, every time I drive past a Sears store today.

Steve

they have tried to give me junk rebuild ratchets as well.
I tell them to give me a new one or rebuild mine because I am not going to accept someone elses junk.
they have rebuilt mine or given me new when I have protested...

bob

 

[rhastings80]

The great thing is those receipts from Sears, Home Depot, Target are not printed but burned in that wax paper. The great thing is after about 6 months to a year they are totally faded and you can't read them anyways. Think that is by design. Can't think of too many people that make a photo copy because of this.

 

[Old Donn]

With the Evolve tools you must keep the receipt for warranty replacement. Could this be the way of the future for Craftsman tools as you evolve to a green tool when and if the Craftsman variation is not available anymore? I have had Craftsman tools [ie: tape measures and putty knives] replaced with newer tools that specificaly do not carry the lifetime warranty as they did years ago.

You can thank Hurricane Katrina for some of that, especially the specific tools you mention. After the storm, when contractors descended on the disaster areas, local Sears stores along the Gulf Coast didn't have tools to sell to customers for all the contractor exchanges. Sears might've gone down this road anyway, but Katrina's aftermath hastened the process.