brk771
New member
Hello,
I have an older Heat-N-Glo natural gas fireplace insert model At-Grand. It has a factory upgrade that includes a remote control that controls on/off, flame, fan, and has a thermostat. Recently the control unit for the remote died on me, and unfortunately I don't believe the current unit is made anymore (Model RCT-MLT-R). There seems to be a new unit on the market (Model RCT-MLT-HNG) but it creates a challenge: the old unit was 2 prong and the newer unit is 3 prong. The outlet inside my insert is 2 prong only.
I know that typically you do not want to plug in a device that was designed to be grounded into an un-grounded receptacle, but I'm not seeing a whole lot of options out there. I've called the manufacturer and they refer me to a local dealer, who tells me I have two options: have a technician come out, or he can order me parts. I fear that the technician is just going to tell me that the model is obsolete and won't be able to help.
Any other ideas out there?
Thank you.
I have an older Heat-N-Glo natural gas fireplace insert model At-Grand. It has a factory upgrade that includes a remote control that controls on/off, flame, fan, and has a thermostat. Recently the control unit for the remote died on me, and unfortunately I don't believe the current unit is made anymore (Model RCT-MLT-R). There seems to be a new unit on the market (Model RCT-MLT-HNG) but it creates a challenge: the old unit was 2 prong and the newer unit is 3 prong. The outlet inside my insert is 2 prong only.
I know that typically you do not want to plug in a device that was designed to be grounded into an un-grounded receptacle, but I'm not seeing a whole lot of options out there. I've called the manufacturer and they refer me to a local dealer, who tells me I have two options: have a technician come out, or he can order me parts. I fear that the technician is just going to tell me that the model is obsolete and won't be able to help.
Any other ideas out there?
Thank you.