free snap on tools ?

[saturnman]

first, a little history. i do a batch return every year about this time, my shop/ garage is not heated and i like my tools ready for summer. when i called the number, as i don't have a dealer (and the nearest one only likes selling new tools, not warrantying them) in the area, i was surprised when instead of sending me a return tag, she told me they would arrive in about a week. SO, a week later, here i sit, old tools sitting beside the new ones, with no request to send the old back...disturbing,but happy.......

 

[kiatech]

And here we go

 

[e30bradley]

yeah.. I don't understand this, but its awesome. I gotta call. can you post the number? I have some tools I need warranted but its hard to hunt down the local dealers.

 

[toolstools]

Hmm... and more info

 

[jeffmoss26]

cool.

 

[signcrafter]

I don't understand why you say "free tools"? The old ones were broken right? Snap on instructed you to dispose of the old ones appropriatly right?

 

[wornoutoldman]

And so this is the post where you bequeath the non-returned warranty tools to the GJ brethren on a first come basis for the cost of shipping correct?

Please post pics of said tools and I'll start with first tool choice.

 

[pendragon1998]

You should see how many times you can warranty the old tools.










(Kidding! I kid!)

 

[bimmer630]

Just like that Ebay seller "Brokentool" was doing.. selling stuff that was probably already warrantied and whoever buys it will warranty it again

 

[CWP1616L]

i was surprised when instead of sending me a return tag, she told me they would arrive in about a week.

Somebody will put a stop to that after seeing this thread...

 

[saturnman]

bimmer630, i can't figure out "brokentool", he has too much coming through to be doing that. every week, about a hundred items, all worn or broken mac tools. even being a pawn shop couldn't account for that...

 

[Subyroo651]

Someone make this thread disappear...

 

[cundifc]

Wait a second. What's the difference between winter and summer tools? Is this where I have been going wrong?

 

[jeffmoss26]

Sounds like blatant misuse of the warranty to me!

 

[crewchief888]

Wait a second. What's the difference between winter and summer tools? Is this where I have been going wrong?

since my garage isnt heated, i keep all my tools in the freezer, that way i dont have to swap them out for summer tools.

makes it tough getting to the ice cream sometimes

 

[mmack66]

Sounds like blatant misuse of the warranty to me!

How do you figure, since Snap-On sent him new tools?

 

[jeffmoss26]

The warranty does not exist just to get 'new summer tools'...

 

[mmack66]

The warranty does not exist just to get 'new summer tools'...

I guess I assumed that the tools were broken, since sending in perfectly good "winter" tools wouldn't have gotten him any new "summer" tools.

 

[rusty65]

Yeah it sounds like your only warranting tools for rust and that's not really cool........ If you hate rust take the extra measure to protect them. I could be all wrong not trying to scorn you just spitting out from what I see.

 

[saturnman]

nah. just to be clear, the tools are broken when i send them back! here, on the coast, there is only 3- 5 months of sunny, warm weather! so a ready set of tools is a must on that first nice day

 

[Hafen_Kafer]

two words, kar ma

 

[jamesc]

I think karma would only come into play if he sold or gave the tools away to be warrantied again. not that I believe in karma but as of now he has done nothing wrong.

 

[IngyHere]

What is the point? Apparently, you live somewhere 8,000 knots north of BFE, and SO was trying to do a favor. You pay them back by letting everyone know that they, too, can shuck a heist. Yeah, keep the old ones and resell them on the Bay for the next heist.

 

[unslow1]

Thanks for saying you can just call. I just did and they said they would send out a replacement. I was wondering how I was going to warranty a split socket. I tried to warranty a Challenger extension and they told me I was out of luck. They hadn't made that in 15 years. I thought their customer service would have been the same as Snapon.

 

[IngyHere]

I think karma would only come into play if he sold or gave the tools away to be warrantied again. not that I believe in karma but as of now he has done nothing wrong.

Except he titled the thread, "Free snap on tools." There is no implication here, it's been stated clearly.

 

[blackz26]

I got a replacement from snap on for my broken craftsman ratchet. Ya, I don't get it either..

 

[CWP1616L]

Somebody needs to tell Snap-on to quit giving tools away. They need to go back to making people jump through the hoops like the good ol' days.

 

[2jz4me]

two words, kar ma

Two words,

Doesn't Exist.