I believe you are talking about a pick up at a freight "terminal" and that is common. Freight haulers truck a shipment to their terminal (or depot) then local delivery is done by a contracted local delivery company, often in a smaller truck. Or, the freight co. may have its own local delivery system. FedEx does this....
I always have things that are being trucked to me delivered only as far as whichever hauler's terminal because it is easier for me. Where my house is, on a one-lane dirt road, no big truck is happy. Plus, sometimes those local delivery guys stab you for a big bill on top of what you paid in the first place.
Only thing is, if you do not have a way to unload a really heavy crate, picking an item up like I do at the terminal is a problem once you get home. I have a tractor with a bucket I can use.
If you do want to pick up at the terminal, you can call the trucking company and get directions to their terminal facilities. You can also get them to call you when your crate arrives. Some companies, just like UPS, can give you a tracking number so you can follow their truck via computer and know pretty well when it will arrive.