Garage door operator problem

[blinn]

I'm having an issue with one of my OverHead Door brand door opener. I can operate it from the switch on the motor but not from the remote or switch on the wall. I've checked the sensors and have tested the switch. All the connections are tight. What are my next diagnostic steps?
If I have to replace the unit are they universal or will I need to go buy an OverHead door branded unit?

 

[koditten]

I bet you lost the circuit board for the remote. Most cases it is cheaper to buy a new opener. Happened to me too.

I found this threadhttp://garagejournal.com/forum/showthread.php?t=204026 to show me how to use my smart phone to open my overhead door. I liked it so well I'm working on setting up all 4 overhead door openers.

What door opener is it?

 

[blinn]

koditten,
It's an OverHead Door brand controller. The problem is I can't operate it with the switch either, would that have anything to do with the remote circuit board?

 

[koditten]

Check to make sure there are no spider webs in you beam transmitter and reflector. Do you have LED indecators on the sensors? I should be red and one should be green(usually).

You can check to see if there is a continuity problem with the wireing by jumping across the 2 wires that go to the wall switch with a flat blade screwdriver. Be aware that if it works it will start the motor and lift the door. Keep all hands away from moving parts. I've done this test on numerous door openers and it still makes me jump Maybe has something to do with being on a ladder has to do with it.

 

[blinn]

Thanks for the response. I have tried both items to no avail. I do have a red and green light on the sensors too.

 

[AndyL]

Pics? Genie revised every few years so there's a lot to choose from... But I don't remember any that had a button on the opener itself.

Now if your talking a newer one that has the arrows on the bottom - it probably lost its limits - reset those and you'll be back up and running. Method escapes me now - and depends on model, but they're on YouTube - and easily found if you Google genie limit programming

 

[blinn]

AndyL,
Does Genie make the OverHead Door operator? We're planning on taking the operator off of the ceiling this afternoon so we can better see it. Nobody has answered my question about if they are universal or do I need the same brand operator.

 

[imnutz]

Could be the wall console, depending on the model

 

[AndyL]

Yes overhead door has always sold genie openers (with their logo - but still genies underneath).

Don't take it down - just makes it harder to figure out.

And no - if you're going to go ahead and replace it - brand isn't important (however switching to a chamberlain would be adviseable)

 

[blinn]

what's a "wall console"? Are you referring to the doorbell type switch?

 

[koditten]

All your wall switch does it break the circuit. The interuption of contenuity causes the motor to start and raise or lower your door. The limit switches do the same thing. If motor is running and the circuit is broken, it stops. If motor is off and the circuit is broken, it starts. This is why I check the motor itself by jumpering the wire post on the motor head. It's low voltage so you are not going to shock yourself by touching both wire termination post at the same time with a flat blade srewdriver.

 

[louiedonovan55]

could it be about the remote control, try calling a professional garage door service repair. There are many service repair across the country. Likewise,garage door service coquitlam is an example.

 

[AndyL]

All your wall switch does it break the circuit. The interuption of contenuity causes the motor to start and raise or lower your door. The limit switches do the same thing. If motor is running and the circuit is broken, it stops. If motor is off and the circuit is broken, it starts. This is why I check the motor itself by jumpering the wire post on the motor head. It's low voltage so you are not going to shock yourself by touching both wire termination post at the same time with a flat blade srewdriver.

Your post makes my head hurt...

Basic sense - yes a short across the two wires to the opener will cause the door to function (assuming the limits are programmed - these newer DC motor genies seem to need limits reprogrammed every now and then).

His comment about it being a doorbell takes out the series 2 and series 3 wall station issues - so that rules that out...

But screw type posts are pretty much long gone (think linear still uses them?) Everyone else uses the push button style wire terminations.

 

[blinn]

Thanks for all the responses. Last night we pulled the motor down so we could see it (I have it mounted almost flush with the ceiling in order to gain the height for my 4 post lift) The adjustable tabs that trip the limit switches were not making contract with the switches, weird, took it apart and cleaned it and reassembled and it's all working now.
For now

 

[koditten]

Glad you got it going.

Cheers

KO