Genius Tools - Production Video

[rhastings80]

I saw this video from Genius Tools on how their tools are made. I thought I would pass it on in case anybody is interested in watching. It is fairly interesting.

http://www.geniustools.net/Company/production.aspx

I also found it interesting how a lot of these Taiwan manufactures are ISO 9001 certified.

 

[rakesdl]

That is interesting, can anyone tell me a distributer and what type of warranty the tools have?

 

[chadster1]

That is interesting, can anyone tell me a distributer and what type of warranty the tools have?

Most Genius tools have a lifetime warranty. There are few exceptions. Reducing adaptors are the one thing that I can think of off the top of my head that are not warrantied.

I have sold Genius tools for two years and I have yet to have to warranty a socket. The ratchets need to be rebuilt occasionally under heavy professional use. I stock some of the more popular socket sets. I am going to try and take some pics and post some ads in the classifed section over the holidays. I will probably be ordering some of the wrench sets to sell on here as well.

 

[TireTracks]

Most Genius tools have a lifetime warranty. There are few exceptions. Reducing adaptors are the one thing that I can think of off the top of my head that are not warrantied.

I have sold Genius tools for two years and I have yet to have to warranty a socket. The ratchets need to be rebuilt occasionally under heavy professional use. I stock some of the more popular socket sets. I am going to try and take some pics and post some ads in the classifed section over the holidays. I will probably be ordering some of the wrench sets to sell on here as well.

WoW! a snap on dealer who likes tools other than snap on!

 

[chadster1]

WoW! a snap on dealer who likes tools other than snap on!

I am an honest dealer of tools. In my experience Genius tools are a quality product.

 

[DSKA Tools]

Genius has some pretty decent tools. Our heavy equipment guys really like them. We have been selling them since 2001. We don't have many warranty claims. The ones we do have Genius stands behind them 100%. They haven't rejected any of our claims to date. Our customers are not too fond of their pliers though. The Wrenches and impact sockets are top notch.

 

[Eds_tls]

From the looks of the video, they make a good product.

The couple things that stuck out the most is the vibratory deburring, the belt sander deburring, and the rack plating. All three of these are pretty time consuming / labor intensive / expensive. They could easily cheap out on all of those things but they didn't.

 

[wrenchr]

Cool vid, thanks!!!!!!!!!!!!!!!!
I want to try some of their impact sockets out.

 

[Merkava_4]

That video doesn't play on mine ... I probably don't have the right player installed or something. Does it show a bunch of Chinese people working?

 

[tonydanzah]

not really, all automated machinery very few Tawainese people

 

[Joe H]

not really, all automated machinery very few Tawainese people

Which could explain the reports of more consistent QC than some of the American brands.

 

[tonydanzah]

i am very happy and impressed with 8-22 pc short 3/8 socket set i bought.

 

[48548]

I have their roto ratchets with plastic handles and the torque sticks along with some lug nut suckets, they are all top notch. I wouldn't ever hesitate to buy them over snap on. I want more of their stuff if I can find some cheap prices, but amazon has been good in the past for me and the genius stuff.

 

[48548]

Since they are made by rotar group which makes toptul, are they any better or worse or the same quality as toptul?

 

[Joe H]

Since they are made by rotar group which makes toptul, are they any better or worse or the same quality as toptul?

Well at risk of putting my foot in my mouth (considering I don't have experience with either) I would imagine they are probably pretty similar considering they are both made by rotor group and sold at similar price points.

 

[Fedwrench]

Since they are made by rotar group which makes toptul, are they any better or worse or the same quality as toptul?

I think they are equal in quality and only have cosmetic differences such as handle shape and color. I've always thought that there are only one or two tool manufacturers in Taiwan that pump out the same tools with different color and shaped handles, with different packaging for all of the different tool brands.

 

[GeorgiaHybrid]

If you need to return them to Genius for warranty, you must include proof of purchase. As for the items not covered under the warranty, this is from their site:

Non-Warranty

a. Due to the nature of the product, all Reducing Adapters, Stud Bolt Sockets, Torque Calibration, Cuttings, Extractors, Files, Punches, Chisels, Wobble Extension Bars, Thin Wall Sockets, Swivel Sockets, plastic- or rubber-made materials such as handles, items that are 6.35mm in size and under and discontinued items are not covered by any warranty.

 

[Hiball]

If you need to return them to Genius for warranty, you must include proof of purchase. As for the items not covered under the warranty, this is from their site:

Non-Warranty

a. Due to the nature of the product, all Reducing Adapters, Stud Bolt Sockets, Torque Calibration, Cuttings, Extractors, Files, Punches, Chisels, Wobble Extension Bars, Thin Wall Sockets, Swivel Sockets, plastic- or rubber-made materials such as handles, items that are 6.35mm in size and under and discontinued items are not covered by any warranty.

That is alot of stuff, I can understand why maybe some of the items should have a limited warranty but NO warranty what so ever is a bit ODD. It may be just a disclaimer to ward off the weak also.

 

[mossyboy6]

If you need to return them to Genius for warranty, you must include proof of purchase. As for the items not covered under the warranty, this is from their site:

Non-Warranty

a. Due to the nature of the product, all Reducing Adapters, Stud Bolt Sockets, Torque Calibration, Cuttings, Extractors, Files, Punches, Chisels, Wobble Extension Bars, Thin Wall Sockets, Swivel Sockets, plastic- or rubber-made materials such as handles, items that are 6.35mm in size and under and discontinued items are not covered by any warranty.

Bummer, just went from loving genius to never going to buy from them. Ill stick to lifetime warranties for my tools.

 

[GeorgiaHybrid]

Kinda makes SK look a LOT better now doesn't it....

Go to their site and read the warranty section. They also list "worn" tools as not being covered by their warranty. Scroll on down to the bottom of the page after reading and take a look at the photos:

Genius Tools Warranty

 

[X1 Mike]

If that was a Harbor Freight video would they show the station where they add the smell?

 

[TireTracks]

If that was a Harbor Freight video would they show the station where they add the smell?

LOL.

I have a feeling Harbor freight factorys arnt quite as advanced, i picture chinese people with hammers forgeing tools out of popcans. Not robots makeing tools.

The warrentee is why if i buy taiwan tools, i;ll buy them from ACE or Mike wren, his website says all tools have a full lifetime warrentee for anyone.

 

[mkdive]

cool video

 

[Joe H]

Bummer, just went from loving genius to never going to buy from them. Ill stick to lifetime warranties for my tools.

I second that. I'll stick with Gearwrench, Blue-Point, and Sunex for my asian tool purposes. At least they have hassle free warranties.

 

[rhastings80]

Does anybody have any proof that Genius is made by the Rotar group? I have heard that from others on GJ.com say they are made by them but by searching the Internet I can't find anything to back that up? I did find that they both have an address in Taichung, Taiwan but looks like that is a large city of over a million people. Just wondering.

Thanks

 

[48548]

I found this that says they are made in taiwan... but I haven't been able to find out more.

FAQ's



What is Genius' lifetime warranty policy?
Tools have a lifetime guarantee on all products against defects in materials and workmanship. All tools covered by the guarantee will be either replaced or repaired on condition that the tools have not been misused, abused, modified, or worn out.


Which items are under the limited warranty section?
Torque Wrenches, Torque Screwdrivers, and pneumatic tools are guaranteed for one year.


Which items are not covered by warranty?
All reducing adapters, stud bolt sockets, torque calibration, cutting, extractors, files, consumable products and discontinued items are not covered by warranty. Also, Tools does not guaranty for the products that have no brand or ' item number.


How Does the Guarantee Work?
Tools should be returned to your dealer/retailer, who will then decide if the guarantee is applicable and contact us for exchange or replacement.

How can I get Genius product information and a price list?
All product documentation can be obtained from your nearest Genius Tools representatives, or visit our online catalogue.


How can I buy Genius tools?
Genius tools are available in more than 75 countries through a network of distributors. Products are not sold directly to general public. For details of the nearest distributor in your area, please click here.


Where are Genius' products manufactured?
All products are manufactured in Taiwan.


What steels do Genius use when manufacturing its products?
Genius Tools uses the best raw material such as Chrome Vanadium and Chrome Molybdenum for making hand sockets and impact sockets. And Tools uses High Speed Tool Steels for making bits, bit sockets, and screwdrivers.

 

[lynam]

I have a set of 3/8 impact universals there great. I find they don't rotate as much as snap on and mac's universals do but they do seem just as strong. I even use them with my 1/2 impact gun with a adepter and they don't show any ware. I got a set 8mm to 19mm for 60 bucks Canadian cant go wrong with that price.

 

[skeletonizer]

The only thing about the warranty that concerns me is the discontinued item part.

The rest of them are perfectly understandable. I'm not one of those tools that buys a 30 year old screw driver that is mostly worn out, bends it using it as a pry bar then demands a replacement.

I have this crazy thing called integrity and expect a company to have the same.

Writing a warranty like that makes me not want to trust them. All they have to do is change the part numbers and all the previously made items are no longer warranted. That is horse $hit.

 

[GeorgiaHybrid]

I have a set of 3/8 impact universals there great. I find they don't rotate as much as snap on and mac's universals do but they do seem just as strong. I even use them with my 1/2 impact gun with a adepter and they don't show any ware. I got a set 8mm to 19mm for 60 bucks Canadian cant go wrong with that price.

Non-Warranty

a. Due to the nature of the product, all Reducing Adapters, Stud Bolt Sockets, Torque Calibration, Cuttings, Extractors, Files, Punches, Chisels, Wobble Extension Bars, Thin Wall Sockets, Swivel Sockets, plastic- or rubber-made materials such as handles, items that are 6.35mm in size and under and discontinued items are not covered by any warranty.

Would that include impact universals or just chrome?

 

[lynam]

hmm good question.
I bought them thinking they didn't have a warranty at all.

 

[lynam]

My buddy has been using the 1/2 unies and he recommended them to me. I think im gonna get a set of snap on because you can get allot more angle out of them.

 

[arkangel06]

That video doesn't play on mine ... I probably don't have the right player installed or something. Does it show a bunch of Chinese people working?

at the end it showed a few lol I was hoping they would

 

[nolatoolguy]

ausome video