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Getting into the tool business?

DR_K13

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Apr 9, 2007
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88
I have been toying with the idea of selling tools for a while.

I have two options,

1- Start an online business,

2- Get a truck ( snap-on , matco, etc ).


There are pros and cons to each option, I already know what tools I am going to sell and who I am going to market to if I do the online thing.

Any input from you guys would be much appreciated.
 
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kartracer55

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Matco>Snap On

If your looking to be a dealer, become a Matco guy. Theres fewer of them around which means you have a larger territory. This, in turn, means that you do not have to push tools as hard to make a living. What I have noticed with my two dealers is that the Snap On guy has a much smaller area to cover so he has to push tools harder.


Jim
 
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DR_K13

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kartracer55 said:
Matco>Snap On

If your looking to be a dealer, become a Matco guy. Theres fewer of them around which means you have a larger territory. This, in turn, means that you do not have to push tools as hard to make a living. What I have noticed with my two dealers is that the Snap On guy has a much smaller area to cover so he has to push tools harder.


Jim


Here in so cal, territory is hard to come by.
 

BQuicksilver

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My best friend is an ex-Snap On dealer. He had a good territory (most of the IRL teams), but even then Snap On essentially hazes the new dealers, forcing them to buy items they just dont want to carry...like die-casts, limited edition toolboxes, etc. He ha to pay for this stuff and just *hope* he could unload it (and they monitored EBay for vendors trying to use it to clear out items - I helped him out with this since he couldn't sell some of this himself).

In short, every time he felt like things were going well, he'd get 5 toolboxes in that he didn't want and that that $20k profit quickly turned to $20k of tough to sell inventory. The final straw was his truck being broken into and cleaned out. Snap-On is all high-theft, and you have to be extra careful where your truck sits.
 
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DR_K13

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BQuicksilver said:
My best friend is an ex-Snap On dealer. He had a good territory (most of the IRL teams), but even then Snap On essentially hazes the new dealers, forcing them to buy items they just dont want to carry...like die-casts, limited edition toolboxes, etc. He ha to pay for this stuff and just *hope* he could unload it (and they monitored EBay for vendors trying to use it to clear out items - I helped him out with this since he couldn't sell some of this himself).

In short, every time he felt like things were going well, he'd get 5 toolboxes in that he didn't want and that that $20k profit quickly turned to $20k of tough to sell inventory. The final straw was his truck being broken into and cleaned out. Snap-On is all high-theft, and you have to be extra careful where your truck sits.



I am going to build a gun tower and stick a midget in it with a 50 cal to guard the truck.
 

rose jackets67

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I have two options,

Actually, DR, I think you have three...

http://www.re-tool.com/

From what I understand, each location is an independent franchise. I am in the Athens, GA store a couple of times a month, and the owner is a real nice guy who seems to enjoy what he does a lot. It's buy-sell-trade, a lot like a Play It Again Sports. I think this is an AWESOME deal, and would love to get involved in opening a store myself sometime after college.

Personally, I'd much rather run a brick and mortar store than sell tools out of a truck or online. Plus, no dealing with pushy tool company distributors as has been discussed.

Adam
 
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DR_K13

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rose jackets67 said:
Actually, DR, I think you have three...

http://www.re-tool.com/

From what I understand, each location is an independent franchise. I am in the Athens, GA store a couple of times a month, and the owner is a real nice guy who seems to enjoy what he does a lot. It's buy-sell-trade, a lot like a Play It Again Sports. I think this is an AWESOME deal, and would love to get involved in opening a store myself sometime after college.

Personally, I'd much rather run a brick and mortar store than sell tools out of a truck or online. Plus, no dealing with pushy tool company distributors as has been discussed.

Adam



Thats a very cool idea!
 

Blacknwhitepit

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There are several important aspects of getting into the tool business I have learned since I thought of doing the same thing. I will use Snap on as an example, because it is what I researched. I'm fairly confident they are all pretty close to the same, with some differences here and there.

History - Snap on got in a lot of hot water putting more "feet on the street". In theory it seemed like a good idea (More dealers, more tools being sold). However, the territories they were given could not support them all, and lawyers proved that Middle/Upper S-O management knew this. This whole plan backfired on them with numerous lawsuits, which I think they are just now settling. They used to have a website where with wives of snap on dealers sued and made Jerry Marks a hero to many ex-dealers.

1. Territory, does your territory support it (There are a finite amount of buyers of tools in any given area). Remember, the guy trying to sign you up will tell you what you want to hear.

2. Competition, What does your tool company offer that is better than the others (Service, quality...etc)? I believe the dealer can make some difference with his personality and dedication.

3. Your liquidity; I think this may be the most important. Owners get stretched if they do not have a whole lot of cash to begin with. I believe snap on's requirement was 30K but that was a little bit ago.

Here's how they get themselves in financial trouble.

- Don't put away for taxes.
- Don't keep good books.
- Don't factor in all costs.
- Don't have enough cash to cover them through rough spots.
- They get cash in their pockets and spend it without thinking about what they truly owe.

****************************************************

Why do new tool dealers go down? Many times is that they simply are over-leveraged.

****************************************************

Here's how it happens:

- Recipe for disaster. Let's hypothetically take a set of Snap on screwdrivers: (This is a small and overly simplified analogy, but multiply this by a whole truck full of tools)

1. Retail is $120.

2. You pay $96 (You have bought them on credit from snappy because you can't pay cash for a whole tool truck worth of tools!). You have bought these for a 20% discount on retail.

3. You sell them to joe the mechanic on time for $10 a week.

4. You now have no set of screwdrivers on your truck anymore and you do not have the cash to buy more. This will take you three months to get the total bill paid for what you own Snappy (If Joe pays on time), but you have financed them with snappy, so you are still paying snappy's credit plan for your tools, Joes $10 a week pays the snappy credit.

5. Lets assume Joe skips town. You wrote the note. U=screwed.

6. You need to order more tools because your tool truck has sold out (A good thing right? Not so much). You are waiting on all your accounts recievables to pay up with actual cash so you can buy more tools (on credit from snappy again). Snappy management says they will raise your debt ratio to them, You get more tools and put more tools on the street, your problem is compounded again, waiting for money to come in. Then you have a setback, you must leave town, you get sick, your wife gets sick, medical bills pile up, WHATEVER, when you are not "Toting and promoting" you are not bringing in any cash.

7. Then you cannot afford to pay your tool bill to snappy, they put you on tool hold (Ever see an empty Snap on/MAC/MATCO Truck? That is a sure sign the guy is in trouble!!). By the way you must STILL pay your gas bill, maintenance, insurance, shots for your kids and those household luxuries like food and heat.

8. This does not even factor in the fact that you may have a territory that cannot support more that 2-3 dealers (Of all brands of tools), or you have a fellow snappy guy "Crossing the line, and selling out of territory".

Guys who make it have the cash to literally finance it themselves. Usually when a truck is paid off, the guy retires on selling back his Paid off inventory to Snap on (Think about what a Snap on truck inventory is worth).

It is a dangerous game to play with too little startup cash. I am convinced the best dealers are the ones who have been in the game the longest and are not worried about every cent (Because they can give discounts for cash and don't need to count every dime). These guys have paid inventories and make decent money.

There are so many variables that I think I will keep my day job.

Just my two cents.

-BWP
 
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wilbilt

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Well said. I used to work with a tech that became a SO dealer. He mortgaged his house for the startup, and about a year later mortgaged his mother's house to get "caught up".

He ended up losing both homes and the business. He probably still owes them money, and that was 25 years ago.
 
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DR_K13

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wilbilt said:
Well said. I used to work with a tech that became a SO dealer. He mortgaged his house for the startup, and about a year later mortgaged his mother's house to get "caught up".

He ended up losing both homes and the business. He probably still owes them money, and that was 25 years ago.


Damn :shocking:
 
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dink

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Why not a store? Personally I am looking into this....being in the tool business I feel this is the better way to go....you have much more control over what your carring and what to charge
 
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DR_K13

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dink said:
Why not a store? Personally I am looking into this....being in the tool business I feel this is the better way to go....you have much more control over what your carring and what to charge


It just seems like every independent tool store in town goes under in a matter of a year. I would have to have lifetime warr, and service better then sears!


edit- I could serve people better then sears. :lol_hitti
 

Buck_nekid

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You personally couldn't get me to be a tool dealer for many reasons, just like wilbilt said I have seen it happen with at least 3 people. Right now in my area it goes like this: Snap On 0, Mac 0, Cornwell 0, Matco 0, Independent 1. The independent sells what he wants to who he wants, I believe he started with a good chunk of cash. The one tech that went S-O, now works out of a small craftsman box and has little tools (he is back to the dealership he left before) He took a step backwards in the tool ownership department. He also 'sold' two of his cars. People don't see the big picture when getting into this, if your thinking of doing this just because you like tools your doomed from the start. And as far as customer service, I am sure you can give better service than Sears, but when you have say three 3/8 ratchets in stock and you have two customers that are livid with you and they need them replaced NOW, sure you give them new ratchets, but with no dealer network that is money out of your pocket and you then have to wait to get returns back from the manufacturer and I am sure that will not make mom very happy at the end of the day.

Just my $0.02
 
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DR_K13

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Buck_nekid said:
You personally couldn't get me to be a tool dealer for many reasons, just like wilbilt said I have seen it happen with at least 3 people. Right now in my area it goes like this: Snap On 0, Mac 0, Cornwell 0, Matco 0, Independent 1. The independent sells what he wants to who he wants, I believe he started with a good chunk of cash. The one tech that went S-O, now works out of a small craftsman box and has little tools (he is back to the dealership he left before) He took a step backwards in the tool ownership department. He also 'sold' two of his cars. People don't see the big picture when getting into this, if your thinking of doing this just because you like tools your doomed from the start. And as far as customer service, I am sure you can give better service than Sears, but when you have say three 3/8 ratchets in stock and you have two customers that are livid with you and they need them replaced NOW, sure you give them new ratchets, but with no dealer network that is money out of your pocket and you then have to wait to get returns back from the manufacturer and I am sure that will not make mom very happy at the end of the day.

Just my $0.02


this is very true
 

-lecroix-

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dink said:
Why not a store? Personally I am looking into this....being in the tool business I feel this is the better way to go....you have much more control over what your carring and what to charge

If you sell name brand tools you have very little to NO "control" over what you charge ... apparently you've never dealt with the number one rule in sales:

"The competition sets the price, not you."
 
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rose jackets67 said:
Actually, DR, I think you have three...

http://www.re-tool.com/

From what I understand, each location is an independent franchise. I am in the Athens, GA store a couple of times a month, and the owner is a real nice guy who seems to enjoy what he does a lot. It's buy-sell-trade, a lot like a Play It Again Sports. I think this is an AWESOME deal, and would love to get involved in opening a store myself sometime after college.

Personally, I'd much rather run a brick and mortar store than sell tools out of a truck or online. Plus, no dealing with pushy tool company distributors as has been discussed.

Adam

They closed the 2 stores here in Metro Detroit, I used to go in occasionally but found that the tools were either in rough shape or they were HF quality. My dad picked up a mag drill there for about half what a new one would have cost but that was the only deal I had heard of.
 

rose jackets67

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daveinwestland said:
They closed the 2 stores here in Metro Detroit, I used to go in occasionally but found that the tools were either in rough shape or they were HF quality. My dad picked up a mag drill there for about half what a new one would have cost but that was the only deal I had heard of.

Interesting. I'm sure it's just the different markets, because the store I go to is always full of super quality stuff in real good shape and seems to move a lot of merchandise. The new stuff they carry is made in China (MIT brand, I think), but there is always 5x as much used made in USA stuff.
 

l_bilyk

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I was thinking the same thing... here in canada there seems to be a real lack of tool retailers that sell good quality tools at a competitive price

Basically nobody has a better price than home depot
 
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rose jackets67 said:
Interesting. I'm sure it's just the different markets, because the store I go to is always full of super quality stuff in real good shape and seems to move a lot of merchandise. The new stuff they carry is made in China (MIT brand, I think), but there is always 5x as much used made in USA stuff.

I wish that was the case here, I could use a good source for used tools. I actually was going to check them out again and that's when I found that they had both closed.
 
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