To avoid these ads, REGISTER NOW!

Great service from Williams tools on Super ratchet

nickelTwin

Well-known member
Joined
Aug 8, 2014
Messages
294
Location
St Paul, MN
I just wanted to write on a good experience I had with Williams tools.

I had an old ratchet S-52 superratchet. The selector quit working. I took the head apart and found that a part of the selector was broken off. The part that broke off held the two ball bearing in place for the pawls.

I called Williams to see what a rebuild kit would cost. I was told it was too old and parts were not available. She than told me that I could send the wrench in and they would warranty it.

The big decision I had to make. Do I get a new ratchet and give up my 50 year old ratchet or repair with some old parts. I decided that my ratchet was beat up enough where it would never be a collector so I sent it in for warranty. These old ratchets in nice shape don't cost that much and when I come across one I would buy another old one.

11 days later I got my new S 52a in the Mail. It's alot nicer than what I was expecting.
It seems alittle stiff , but over-all really nice.
Hopefully another 50 years of use.

Thank you Williams tools.
 
To avoid these ads, REGISTER NOW!

LordPsychon

Well-known member
Joined
Mar 25, 2015
Messages
514
Location
In your basement...seriously, go look now!
I just wanted to write on a good experience I had with Williams tools.

I had an old ratchet S-52 superratchet. The selector quit working. I took the head apart and found that a part of the selector was broken off. The part that broke off held the two ball bearing in place for the pawls.

I called Williams to see what a rebuild kit would cost. I was told it was too old and parts were not available. She than told me that I could send the wrench in and they would warranty it.

The big decision I had to make. Do I get a new ratchet and give up my 50 year old ratchet or repair with some old parts. I decided that my ratchet was beat up enough where it would never be a collector so I sent it in for warranty. These old ratchets in nice shape don't cost that much and when I come across one I would buy another old one.

11 days later I got my new S 52a in the Mail. It's alot nicer than what I was expecting.
It seems alittle stiff , but over-all really nice.
Hopefully another 50 years of use.

Thank you Williams tools.

50 years and still under warranty? That's quality for you.:thumbup:
 
To avoid these ads, REGISTER NOW!
To avoid these ads, REGISTER NOW!
Top Bottom