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Grey Pneumatic 3/4" Drive SAE 12pt Master Set

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cagullett1

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Sep 29, 2013
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Location
North Texas
This has to be an error on Sears' part. I got on UnbeatableSale.com's website and this set sells for ovre $450. This set is consistently over $400 on ebay as well. Either way, I ordered one in hopes that they don't notice :lol: This is a complete steal if I can get this for under $23 shipped.

My order is currently processing, and I will let everyone know if/when I get shipping conformation.

http://www.sears.com/shc/s/p_10153_12605_SPM7451389703P
 
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Strouty

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Mar 21, 2010
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Southern Maine
It was removed as I was buying. So close, but they would probably cancel the order anyways.

Update:

My paypal payment went through, wonder what will happen??????
 
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seanh303

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Joined
Dec 1, 2011
Messages
247
Haha that would be so great if they shipped you 60lbs worth of a awesomeness for $30 :)
They (unbeatable sales) had these sets listed on ebay for between $15-$30 recently and cancelled people's orders (quite a few negative feedbacks left for them for the cancellations). Curious to see how it goes buying through sears.
 
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Loscaldazar

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Feb 23, 2013
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Well if sears actually makes them honor the price... then I've got a great deal! Still not holding my breath for it however.
 
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dewmor

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Sep 25, 2013
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64
Location
Fort Huachuca, AZ
I made the mistake of testing this one about a week ago. DO NOT DO IT. I ordered one set and figured I would get a cancellation notice. Instead I got a shipping notice. Thought I scored. I ordered three more sets because I know some folks that could use them. Once the first order shipped, I was checking the status on the UPS site and noticed the package weight was .2 lbs. That's a little light for a 3/4" drive impact socket set. Sent an email to their customer service voicing my concern that the 60 lb socket set says only .2 lbs on the shippers site. Here it what I got back from them: "We have received your message. Unfortunately we do not have Grey Pneumatic 29 peice set that was shown on Sears' website. When the order was placed with us, our system shows the order for a Hanson 5/16" 24 NF thread Steel Plug Tap, and that is what was shipped.

We are sorry that your order did not arrive as expected.

If you would like to keep the item, rather than return, we would be happy to issue a refund of 50% off your item cost. Please let us know."

Long story short, I'm trying to get them to send me pre-paid shipping labels to return these and refund my original shipping costs since the item described is not anything close to the item sent out. I did some Googling after the email and found some negative comments on their eBay site from over a month earlier with people complaining about the same exact ad. They've had over a month to fix this issue but looks like they didn't fix all ads. The worst part is, once I figured out the item shipped was different than what was sent out, I called their customer service and cancelled the second order. Later that night I received an email with my UPS tracking number for the order. Worse-case scenario, it's gonna cost me about $50 to teach me a lesson about trying to work the system. Sometimes, I hate learning lessons. But if anyone here is looking for some $23 5/16 Hanson taps that normally retail for about $6, I have four of them.
 
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bas157

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Near Philly
**** dewmor. I looked at the sears order center and don't see a way to cancel it. Figure I can always dispute it with the credit card company if need be but will be a waste of time.

Wonder if Sears can do anything about it?
Looks like that tap is only a few bucks, so 50% off and you'd still be paying a crazy high amount for it
 
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Loscaldazar

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Feb 23, 2013
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duganrm said:
not going to try it but they show the same problem on their website...

http://www.toolschest.com/eglt10719.html

$10.83 with $8.95 shipping. Says the list price is $14.08.

"Satisfaction ensured."
Click to expand...

That is for a 1/4 socket.

Took screen shots of my order and if it arrives as something else, I'll contact some upper management people in Sears Customer Service that I've dealt with before.

EDIT: Googled the part number they have listed (AHN-8129). Yup, it's a tap. Oh well....

Dewmor,

I'd talk to sears customer service. What the company is doing is illegal (regardless of whether it was intentional or accidental). Sears should handle the refund and then go after the company.

If not, file a complaint with the FTC. I will be doing the same soon. Everyone who ordered should file a complaint, as if they get enough complaints, they will actually investigate.

ALSO http://www.bbb.org/new-jersey/busin...beatable-sale-com-inc-in-lakewood-nj-27000626 for good measure.
 
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Pansy

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Apr 16, 2014
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32
I just checked my Paypal account and my payment has been canceled without any prompting from myself. After reading the post from dewmor it seems it's for the best. Perhaps Sears is wise to the shady dealings of this vendor.
 
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ChevyEFI

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Sep 2, 2012
Messages
8,766
Location
Phoenix, AZ
seanh303 said:
CTL + F for "grey"
Click to expand...
Even more interesting:

eBay shows 99% feedback for this seller.

1 month
Positive feedback rating Positive 3010
Neutral feedback rating Neutral 31
Negative feedback rating Negative 50

6 months
Positive feedback rating Positive 20448
Neutral feedback rating Neutral 218
Negative feedback rating Negative 269

12 month
Positive feedback rating Positive 38721
Neutral feedback rating Neutral 433
Negative feedback rating Negative 388

Every one of those is 98%.

Yay for new math. :eyecrazy:
 
OP
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cagullett1

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Sep 29, 2013
Messages
2,203
Location
North Texas
After reading what Dewmor posted, I hope no one else orders these! Either way, I have no problem calling my credit card company and letting them know that the seller is not sending the items that I purchased. Luckily Chase's Freedom card is really easy to deal with and I never have any issues when filing a claim like this.
 
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Loscaldazar

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Joined
Feb 23, 2013
Messages
2,385
Unbeatable Sale sent me an email that confirmed my requested cancellation. However, from what I have read, this doesn't always mean it is canceled.... let's see!
 
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Fordman7795

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Mar 31, 2011
Messages
2,370
Location
Bay City, MI
ChevyEFI said:
Even more interesting:

eBay shows 99% feedback for this seller.

1 month
Positive feedback rating Positive 3010
Neutral feedback rating Neutral 31
Negative feedback rating Negative 50

6 months
Positive feedback rating Positive 20448
Neutral feedback rating Neutral 218
Negative feedback rating Negative 269

12 month
Positive feedback rating Positive 38721
Neutral feedback rating Neutral 433
Negative feedback rating Negative 388

Every one of those is 98%.

Yay for new math. :eyecrazy:
Click to expand...

Neutrals dont count against the percentage.
 
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dewmor

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Sep 25, 2013
Messages
64
Location
Fort Huachuca, AZ
Thanks for the tips, guys. I figured I'd give the vendor the first chance at doing the right thing and then move up the food chain to the Sears folks. The funny part is that when each order shipped, I received an email form Sears stating it shipped followed by an email from Unbeatable saying it shipped. Both emails say the item shipped is : " 8129 29 pc. 0.75 in. Drive 12 Pt. Fractional Master Set." The printout in the actual package received says item ordered is the 5/16 tap. As soon as I can get some time to slip away here at work, I'll start pounding the phones again to wrap this up.
 
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Loscaldazar

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Feb 23, 2013
Messages
2,385
dewmor said:
Thanks for the tips, guys. I figured I'd give the vendor the first chance at doing the right thing and then move up the food chain to the Sears folks. The funny part is that when each order shipped, I received an email form Sears stating it shipped followed by an email from Unbeatable saying it shipped. Both emails say the item shipped is : " 8129 29 pc. 0.75 in. Drive 12 Pt. Fractional Master Set." The printout in the actual package received says item ordered is the 5/16 tap. As soon as I can get some time to slip away here at work, I'll start pounding the phones again to wrap this up.
Click to expand...

If the regular customer service can't solve it, I'm PMing you a number that has helped me in the past with sears problems. Its more of a last resort thing, so try other ways first, then call if you are getting no where. They generally don't help you unless you have tried dealing with the regular customer service.
 
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wait4me

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Jun 4, 2011
Messages
147
Location
Pensacola, FL
Well, I paid with paypal. It's just said "in progress" on paypals website, and "processing" on Sears website for two days. No emails or anything.
 
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Loscaldazar

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Feb 23, 2013
Messages
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wait4me said:
Well, I paid with paypal. It's just said "in progress" on paypals website, and "processing" on Sears website for two days. No emails or anything.
Click to expand...

Try contacting them. Also, it's the weekend right now, so they may get to your order Monday. At least you used paypal so you'll be able to get your money back if unbeatable Sale becomes difficult.
 
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bas157

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Oct 17, 2006
Messages
714
Location
Near Philly
just got this email:
Thank you for ordering from UnbeatableSale Inc.
"We apologize for this inconvenience. Unfortunately, your order has been cancelled due to a web error that has occurred. We are crediting your account in full today, to allow you the option of shopping for a similar item. Again, please accept our apologies in this issue. We have taken the appropriate measures to ensure this matter has been corrected. Thank you for your patience and understanding during this situation. :"

Kinda funny, the email starts with "You have received a response to your message from UnbeatableSale.com, Inc. in regards to your Order #682220561." BUT I never sent them a msg and the subject refers to a 10% off coupon, but there is no coupon code in the email.
At least I won't need to worry about calling my CC company if a tap came in the mail!
 
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Strouty

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Joined
Mar 21, 2010
Messages
38,220
Location
Southern Maine
My paypal order is still pending and I have never received any emails from the seller. I wish paypal would let you cancel a pending transaction after a few days of pending status. Oh well lesson learned, I will check part numbers next time. At least it appears they have not shipped me a tap.
 
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wait4me

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Joined
Jun 4, 2011
Messages
147
Location
Pensacola, FL
Dear ******* ,

Thank you for ordering from UnbeatableSale Inc.

Due to high demand for the 8129 29 pc. 0.75 in. Drive 12 Pt. Fractional Master Set, it has become unavailable for the foreseeable future, so as a result we had to cancel your order.

Please accept this 10% coupon as an apology for this inconvenience toward the purchase of any of the 500,000 items currently sold by Unbeatablesale.com. I see some very similar items listed there.
Just use coupon* code: XXXXXX when you checkout.

Please note that your Sears account will be credited within 30 days. This is Sears policy, please direct any questions regarding this to Sears at 800-349-4358.

Thank you.


Sincerely,


Customer Service Department
Hours: M-F 9-5 EST
Phone: 1-888-657-8436
Email: [email protected]
Website: ***Link Removed***
 
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