I will try to post this down to your level as best I can, but unfortunately they don't have Crayola font on here.
Book time is based off an average mechanic using hand tools to do the job.
Technicians buy air and cordless and specialty tools to accomplish the task faster for the sole purpose of being able to do the job faster to make more money for their families.
What you are suggesting is the technician make a larger investment in tools to make less money. That is the dumbest thing I have heard today.
Book rate exists so everyone pays the same for the same service on identical vehicles. If we were to go to straight time pay, what is my incentive to fix your car in a timely fashion? None. What is my incentive not to drag out the repair an extra hour to pad my check? None.
Book rate is a win-win for the shop and the customer. You will pay exactly the same as the guy who came in last week with the exact same car for the exact same repair, and not more because we put the rookie on it to cut his teeth and he took twice as long as the tech who did the other guys car the week before.
If your brain cannot comprehend this. Then I will have to wait for the Crayola font.[/QUOTE
I know, would be such a crime to pass on the time / labor savings to "x" amount of customers, over "x" amount of years, because someone made a HUGE investment in a $300 air tool.. Better to charge every customer in the course of a day, MORE labor hours, then is even humanly possible, to keep things "fair" so they all pay more labor then what it actually took. I kinda like the twist u put on it, about your starving family and the innocent tech.. Rather than confront the FACT that this is how dearships make more money, so one tech can bill out 20 hours worth of labor, over the course of an 8 hour shift - so the customers are treated "fairly" .. Have you been doing this so long that you honestly believe that sales pitch? Holy Christ...