strength_and_power
Well-known member
- Joined
- Apr 26, 2015
- Messages
- 1,407
In North Texas this week, we’ve had a run of cold days, lows around 10-12* and some days not getting above freezing.
Our heat pump is an American Standard 5ton unit, 18seer I believe.
We recently had the inside unit replaced as a whole as there was a leak in the evaporator coil. When the tech came out to troubleshoot/diagnose, he noticed our Nest thermostat was configured as a dual fuel system which our system is not. He moved a wire and now we can see emergency heat in the app.
With the latest cold spell, the air coming out of the registers was definitely not warm and the unit seemed to run an excessive amount of time to get to 67*.
We don’t get a lot of super cold days and I’m new to heat pumps. What are some reasonable expectations of a heat pump?
Talking to the tech, he said it’s most likely the low temps. He is willing to come back out but I’d like to be respectful of his time and not waste it if the cold temps are the culprit.
Thoughts?
Our heat pump is an American Standard 5ton unit, 18seer I believe.
We recently had the inside unit replaced as a whole as there was a leak in the evaporator coil. When the tech came out to troubleshoot/diagnose, he noticed our Nest thermostat was configured as a dual fuel system which our system is not. He moved a wire and now we can see emergency heat in the app.
With the latest cold spell, the air coming out of the registers was definitely not warm and the unit seemed to run an excessive amount of time to get to 67*.
We don’t get a lot of super cold days and I’m new to heat pumps. What are some reasonable expectations of a heat pump?
Talking to the tech, he said it’s most likely the low temps. He is willing to come back out but I’d like to be respectful of his time and not waste it if the cold temps are the culprit.
Thoughts?

