WaterBoyz
Well-known member
BendPak is sending a new runway.Had it been a less severe bend I would have just tried to bend it back and use it. They completely understood, no hassle.
This is a big, expensive and heavy piece for them to replace. Kudos to their customer service team.
Glad they are keeping you satisfied.
Somewhere along the line, you would think that it would be cheaper for Bendpak to design/build a better shipping bundle than to keep paying the cost for replacement of damaged parts and having to smooth over their quality reputation ???
