Help settle a disagreement

[Rc_Guy]

If you have not had them long you can return them. File a dispute for items not as described.

You must not have read everything, he did return them

 

[orangeblood]

Guys, my question is more of the
"Do the right thing " genre than a legal
standpoint. I'm not concerned if these are stolen. My concern is that none of the
Branding marks were disclosed.

Who ever posted the EBay picture. Yes, that is the exact set in question. Had a picture shown the branding, automatically pass.
I do not feel I should have to ask every specific question about a product.
Either disclose condition, or photograph it. I got neither.

BTW, I don't go to the Dr. and have to ask him every possible defect I might or might not have. I have faith that the provider is up front and not evasive. No sane person would ask 50 million questions, just to cover Every-Possible-Situation.

That's my take, yours may vary

coogarxr is right.

initiate a return. when an obvious condition flaw is present on all items that are all intentionally hidden from the buyer in the auction photos it constitutes a valid return reason (not as described).

If you initiate a return that he rejects ebay will mediate the dispute. I'm pretty sure you will prevail.

just my $0.02

 

[1Bad55Chevy]

So which are you advising op to do?

(Yes, issue is resolve already, but this is contradictory)

You didn't read the post I was responding to.

 

[neophyte]

If there's tracking and it shows delivered, you can't claim item not received, even if it was stolen or misdelivered.

Technically you can, but you have to jump thru extra hoops such as filing a claim with USPS and asking for an investigation on where the package might have gone and extra specifics about delivery.
The US IRS no longer considers USPS certified mail as proof of delivery, given how unreliable USPS has become, at least according to an accountant who mentioned the issue, so a USPS “delivered” status without signature or GPS and time tracking for the delivered scan really doesn’t mean much.

 

[Wrench97]

Technically you can, but you have to jump thru extra hoops such as filing a claim with USPS and asking for an investigation on where the package might have gone and extra specifics about delivery.
The US IRS no longer considers USPS certified mail as proof of delivery, given how unreliable USPS has become, at least according to an accountant who mentioned the issue, so a USPS “delivered” status without signature or GPS and time tracking for the delivered scan really

There's always that picture from Amazon of a delivered package.....


Yea that's not my grass......

 

[vjquan]

Technically you can, but you have to jump thru extra hoops such as filing a claim with USPS and asking for an investigation on where the package might have gone and extra specifics about delivery.
The US IRS no longer considers USPS certified mail as proof of delivery, given how unreliable USPS has become, at least according to an accountant who mentioned the issue, so a USPS “delivered” status without signature or GPS and time tracking for the delivered scan really doesn’t mean much.

eBay will certainly side with the seller if it shows delivered, otherwise, there would be no seller protection.

 

[DAustin]

I once ordered a wrench on ebay, the seller put it in a flimsy envelope, and the wrench worked itself out of the envelope somewhere along the way. The USPD delivered and scanned the empty envelope with the whole in it. It showed it had been delivered so the seller told me it was my problem. Never got the wrench or my money back.

 

[SlotlessMan]

Since all is well and the OP is supposedly getting his money back, I have a question on those nut drivers.

Are those little square handles even close to comfortable to use? Or is there some sort of sleeve that slips over the handle? My meat hooks wince just looking at them.

 

[Wrench97]

I've had no issues using the old Snap On handles.

 

[sparky 1971]

If there's tracking and it shows delivered, you can't claim item not received, even if it was stolen or misdelivered.

Oh yes you can. I bought an Ebay M12 grease gun and FedEx tracking not only showed that it was delivered, but had a picture of the box sitting in front a garage as well. I have no idea where the picture was taken, I live on a road 2-1/2 miles long with eight houses on it and it wasn't one of them. I filed the haven't received my order claim and within two or three days had a refund. No hoops to jump through other than contact the seller that told me to check the neighbors.

 

[vjquan]

Oh yes you can. I bought an Ebay M12 grease gun and FedEx tracking not only showed that it was delivered, but had a picture of the box sitting in front a garage as well. I have no idea where the picture was taken, I live on a road 2-1/2 miles long with eight houses on it and it wasn't one of them. I filed the haven't received my order claim and within two or three days had a refund. No hoops to jump through other than contact the seller that told me to check the neighbors.

That was goodwill on the part of the seller. Your picture also may have helped, but if a buyer files an INR and the seller disputes it, eBay would say delivered, case closed. In your case, eBay did not step in to mediate. Nobody would be a seller on eBay if delivered didn't mean you're protected as a seller.

 

[sparky 1971]

That was goodwill on the part of the seller. Your picture also may have helped, but if a buyer files an INR and the seller disputes it, eBay would say delivered, case closed. In your case, eBay did not step in to mediate. Nobody would be a seller on eBay if delivered didn't mean you're protected as a seller.

Nope. The seller disputed it based on the picture and the tracking that still shows it delivered on 4-30-2019. I took it to ebay when he didn't reply to me telling him it wasn't at a neighbors. Ebay found it in my favor. Here's the screenshot.

 

[Wrench97]

IF not every carrier out there would just show lost shipments as delivered with a scribbled signature...........

 

[vjquan]

Nope. The seller disputed it based on the picture and the tracking that still shows it delivered on 4-30-2019. I took it to ebay when he didn't reply to me telling him it wasn't at a neighbors. Ebay found it in my favor. Here's the screenshot.

Appears the seller didn't provide tracking info as requested even though it's in the system. All he had to do was input the tracking number for proof. He probably appealed and got his funds back so you both win.

 

[sparky 1971]

Appears the seller didn't provide tracking info as requested even though it's in the system. All he had to do was input the tracking number for proof. He probably appealed and got his funds back so you both win.

After going back and looking at the claim, I'd forgotten at least one detail. I think the seller was bogus and I hope he didn't get anything.. The tracking number is obviously no good after almost six years but it was a UPS tracking number but the delivery said it wad Fed Ex. I had forgotten all about that until I went back and read it tonight.

 

[AV8R4AA]

Since all is well and the OP is supposedly getting his money back, I have a question on those nut drivers.

Are those little square handles even close to comfortable to use? Or is there some sort of sleeve that slips over the handle? My meat hooks wince just looking at them.

I do not use them for nutdrivers I remove the shank. Drill them out and fit them to soft grip ratchets. Here is pictures. don't judge me, I like ratchets. The entire reason I buy those is to make them into different manufacturers hard grip ratchet handles.
Buying brand new replacement handles from Snap On truck is for Rich people. Not me.

 

[KnurledNut]

@AV8R4AA
Where did the 5/16 come from? It wasn’t shown in the listing.

 

[CoThG]

I bought some tools from the internet site that sounds like Ebroke.
there was only 1 picture posted. Only the sizes were listed In the descriptio.
NOTHING ELSE.
I received the tools and they had Initials branded in to the
plastic handle. NOT VISABLE, NOR MENTIONED in the ad. The included
pictures I took after opening up the shopping box.

i called the seller out and he got very defensive.
Are initials or markings supposed to be descriptive in the ad?
what would you do?

The seller was obviously DL or UA... Besides at AA you make anywhere for $116 to $470/hr depending on seniority and fleet/seat. You make more than enough to buy new Snap-On. Quit being the stereotypical "cheap airline pilot"...

 

[AV8R4AA]

I’m so sorry to offend you Sir CoThG. Please allow me to Venmo you 500 dollars. Maybe then we can be friends.
You are anctually low on your wage report. New Contract made it a lot better. And for you Sir, had you busted your *** since 1979 in in Aviation., you would be
making it also. So stay in your own Lane.

 

[vjquan]

 

[driftpin]

IBTL

 

[finn]

I once ordered a wrench on ebay, the seller put it in a flimsy envelope, and the wrench worked itself out of the envelope somewhere along the way. The USPD delivered and scanned the empty envelope with the whole in it. It showed it had been delivered so the seller told me it was my problem. Never got the wrench or my money back.

Same thing happened to me, but it was Mustang parts from Classic Industries.

I emailed them a picture of the empty, taped up, and mangled envelope that must have got caught in a sorting machine. They sent a replacement the next day. No questions asked.

Makes me wonder why I use EBay unless it’s a known seller.

 

[seber]

For most people, initials matter. In this case,you paid enough to care. I would send them back if it were me. "Not as described"

 

[driftpin]

Same thing happened to me

About empty packages, I once got a pair of 320mm motorcycle rotors from an ebay seller, someone I never used before (and never will again) who sent the heavy pieces loose inside one of the USPS Priority Mail boxes. They were loose, nothing to hold them together, nothing to keep them from moving around, nothing to keep them from acting as battering rams to destroy the integrity of the box. Someone in the USPS cared enough to tape them together and to place them back inside the box, and then to place the taped-together box inside a plastic envelope for the final trip to me, w/a note on the side of the pkg, that the O.P.'s crappy shipping packaging effort caused the container to fail, and with my 'to' address.

 

[rust in the eye]

The seller was obviously DL or UA... Besides at AA you make anywhere for $116 to $470/hr depending on seniority and fleet/seat. You make more than enough to buy new Snap-On. Quit being the stereotypical "cheap airline pilot"...

Who pissed in your corn flakes?

 

[rust in the eye]

About empty packages, I once got a pair of 320mm motorcycle rotors from an ebay seller, someone I never used before (and never will again) who sent the heavy pieces loose inside one of the USPS Priority Mail boxes. They were loose, nothing to hold them together, nothing to keep them from moving around, nothing to keep them from acting as battering rams to destroy the integrity of the box. Someone in the USPS cared enough to tape them together and to place them back inside the box, and then to place the taped-together box inside a plastic envelope for the final trip to me, w/a note on the side of the pkg, that the O.P.'s crappy shipping packaging effort caused the container to fail, and with my 'to' address.

You were lucky. A few years back I sent a vintage Ferrari brake caliper for rebuilding, the re-builder just got a beat up empty box. I THOUGHT I had packed it well(my e-bay feedback has many comments to that effect)but USPS (or was it UPS?) managed to brutalize the box thoroughly enough to cough up it's contents along the way.
That was expensive.

 

[neophyte]

eBay will certainly side with the seller if it shows delivered, otherwise, there would be no seller protection.

They eon’t always.
USPS can also supposedly use GPS yo track were a package delivery was scanned at, to determine if a package was actually scanned at the delivery location, although USPS will not always check this.

 

[neophyte]

That was goodwill on the part of the seller. Your picture also may have helped, but if a buyer files an INR and the seller disputes it, eBay would say delivered, case closed. In your case, eBay did not step in to mediate. Nobody would be a seller on eBay if delivered didn't mean you're protected as a seller.

I have been thru this as a buyer.
I have no clue what the resolution was for the seller.
I got my money back, but had to jump thru extra hoops to defend myself.
“Delivered Notices” can be inherently unreliable.

 

[Ohio Andy]

Literally, stamping your initials on tools used to be a literal requirement from trade guilds when you bought tools, because the tools were insured in many cases by the trade guild.

My grandfather was a tool and die maker in Detroit. Almost all of his tools had his initials stamped in them.

I always assumed it was so that he would know if someone had taken his tools.

I also know that he painted most of his tools in some area and they are pretty much all the same color paint.

 

[Wrench97]

You were lucky. A few years back I sent a vintage Ferrari brake caliper for rebuilding, the re-builder just got a beat up empty box. I THOUGHT I had packed it well(my e-bay feedback has many comments to that effect)but USPS (or was it UPS?) managed to brutalize the box thoroughly enough to cough up it's contents along the way.
That was expensive.

I got a 3 piece camshaft from UPS once, the box looked like they dragged it behind the truck all the way here...

 

[lund]

I bought some tools from the internet site that sounds like Ebroke.
there was only 1 picture posted. Only the sizes were listed In the descriptio.
NOTHING ELSE.
I received the tools and they had Initials branded in to the
plastic handle. NOT VISABLE, NOR MENTIONED in the ad. The included
pictures I took after opening up the shopping box.

i called the seller out and he got very defensive.
Are initials or markings supposed to be descriptive in the ad?
what would you do?

It is annoying to me if a seller hides owner markings and does not specify them as present in an ad. I usually ask if there are owner markings before buying though. I do not like having newer tools with owner markings that have no relation to me since it can make it look like I stole them. In spite of the seller being a bit deceptive, it is the responsibility of the buyer to check or inquire on the condition before buying. To me, the price better be really low if something has owner markings. I also do not want to contribute to people who might have stolen someones tools. Hiding markings in pictures makes such seem more likely.

Generally speaking, I find asking prices for used Snap-On stuff ridiculous to begin with. They are tools, not jewelry. I have a lot of used equipment accumulated over many years and saved a large amount buying quality, but used tools (mostly via Craigslist which is now pretty dead in most places). But I learned quickly in that process to avoid Snap On relative to other quality tool brands where good value was much more easily obtained.

 

[Wrench97]

My grandfather was a tool and die maker in Detroit. Almost all of his tools had his initials stamped in them.

I always assumed it was so that he would know if someone had taken his tools.

I also know that he painted most of his tools in some area and they are pretty much all the same color paint.

In any shop situation tools can get mixed up, guys using the same benches, same machines etc. There's always somebody setting a tool down on the shop diag cart, computer shelf, even the coffee counter the marks are an easy to tell if it's yours or not.

 

[rust in the eye]

I got a 3 piece camshaft from UPS once, the box looked like they dragged it behind the truck all the way here...

I've shipped cams before and I sweat bullets every time, so fragile.

 

[rharman]

A little levity may be needed here....

 

[whateg01]

A little levity may be needed here....

Pretty sure you need to replace the nut driver with a non-snap on ratchet

 

[PCustoms]

Pretty sure you need to replace the nut driver with a non-snap on ratchet

Really seems absurd, doesn't it?

 

[rharman]

Pretty sure you need to replace the nut driver with a non-snap on ratchet

Really seems absurd, doesn't it?

Color me confused. OP bought Snap-On nut drivers, not a ratchet.

To the OP, @AV8R4AA, I'm glad it sounds like the seller is making it right. Agreed it was kind of underhanded not to mention and I would certainly not think to ask.

 

[PCustoms]

Color me confused. OP bought Snap-On nut drivers, not a ratchet.

Yes, so he can rip the handles off and press them into rachets

I do not use them for nutdrivers I remove the shank. Drill them out and fit them to soft grip ratchets. Here is pictures. don't judge me, I like ratchets. The entire reason I buy those is to make them into different manufacturers hard grip ratchet handles.
Buying brand new replacement handles from Snap On truck is for Rich people. Not me.

 

[rharman]

I got bored and skipped a lot of posts, including that one.

 

[PCustoms]

Opportunity knocks?

Ideas for hard handle screwdrivers

I purchased this set of Snap-On Harley-Davidson screwdrivers for a friend that recently retired. When I received the package, the small oval Harley decals were no longer glued down. I bought him a different set, and now I’m debating using these as is or customizing them with something...

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