Home Depot Clearance Thread 2015
- Thread starter CarsonConcepts
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Today I found a store with pb-500t and the pressure washer. both repaired.
blower didn't have a sku (and didnt have a price), but because out of the box I couldn't use CSO. Manager came over and brought some hand-written sku on a piece of paper - $230. I called 800 twice. First time I was told store can price repaired items any way they like. 2nd rep told me they can't take the sku I'm giving them and have to use the sku they know. I had a screenshot with the sku when it was $80.03, but an idiot CSR kept saying "this item is $299 online and not sold in stores. it must have been a return from online. They can't take the sku you are giving them"
I told them the item may never been repaired and it's just a way for the store to avoid selling it for penny. (which is a neat trick)
The pressure washer had a wrong $279.00 tag with 667-269 sku (regular price for that PW). Manager came over, I tired to explain, but no dice. Then I tried to explain to 2 other guys. All I can say, HD hires idiots. I showed the the picture online for 667-269 and a picture of the $29 one, but idiots still had something stupid to say. Then one guy who seemed to be a tiny bit smarter then the rest jumped on the computer, some dos like white screen program (rpg? as400?) where he could see all "repaired" items. this one wasn't there. Guess what he does? Enters this washer in and prices it at $230.
Another thing I was told by 800 is that I called x number of times already. They asked me if I'm only buying clearance and penny stuff... I used 2 numbers (real for the blower and google voice for the pw) but when I called on GV number (which was my 3rd of 4th call within 30 min) I was told I just called a few minutes ago...How could they know that? different number on their caller id, and I don't think my last name would show up from a GV number. Maybe they search on names and I used my real name on both numbers.
do you guys give out your real name when you call 800 number? they told me they cannot start a case without a phone number and I believe they said the same about the first the last name
Anyway, I still think your luck really depends on the area you live in. Also, I don't know how you guys get very first CSR help you out, while I get CSRs who don't know the policy and who are telling me stores have the final word. I asked them today if there are different call centers, but they said no. Not sure if that's true or not, because different call centers could mean different training and would explain why we get different responses.
The worst part of it is - that blower had all accessories... while the two I got are missing lots of things-pipes, fuel and filter caps, filter, carburetor, etc
blower didn't have a sku (and didnt have a price), but because out of the box I couldn't use CSO. Manager came over and brought some hand-written sku on a piece of paper - $230. I called 800 twice. First time I was told store can price repaired items any way they like. 2nd rep told me they can't take the sku I'm giving them and have to use the sku they know. I had a screenshot with the sku when it was $80.03, but an idiot CSR kept saying "this item is $299 online and not sold in stores. it must have been a return from online. They can't take the sku you are giving them"
I told them the item may never been repaired and it's just a way for the store to avoid selling it for penny. (which is a neat trick)
The pressure washer had a wrong $279.00 tag with 667-269 sku (regular price for that PW). Manager came over, I tired to explain, but no dice. Then I tried to explain to 2 other guys. All I can say, HD hires idiots. I showed the the picture online for 667-269 and a picture of the $29 one, but idiots still had something stupid to say. Then one guy who seemed to be a tiny bit smarter then the rest jumped on the computer, some dos like white screen program (rpg? as400?) where he could see all "repaired" items. this one wasn't there. Guess what he does? Enters this washer in and prices it at $230.
Another thing I was told by 800 is that I called x number of times already. They asked me if I'm only buying clearance and penny stuff... I used 2 numbers (real for the blower and google voice for the pw) but when I called on GV number (which was my 3rd of 4th call within 30 min) I was told I just called a few minutes ago...How could they know that? different number on their caller id, and I don't think my last name would show up from a GV number. Maybe they search on names and I used my real name on both numbers.
do you guys give out your real name when you call 800 number? they told me they cannot start a case without a phone number and I believe they said the same about the first the last name
Anyway, I still think your luck really depends on the area you live in. Also, I don't know how you guys get very first CSR help you out, while I get CSRs who don't know the policy and who are telling me stores have the final word. I asked them today if there are different call centers, but they said no. Not sure if that's true or not, because different call centers could mean different training and would explain why we get different responses.
The worst part of it is - that blower had all accessories... while the two I got are missing lots of things-pipes, fuel and filter caps, filter, carburetor, etc
Last edited:
Woboito13
Well-known member
How long did that take.. I did same thing and it was a big hassle. It lasted around 30-40mins, even with corporate call.
Other penny deals it was less then 15 mins with manager and no corporate call.
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Spn1025
Banned
Eh less than 10 minutes. Manager was standing right in front of me while they were talking. It almost looked like he blasted he a new *******
Spn1025
Banned
Scored a CS-590 timber wolf in Salem. Inventory showed zero but there were 2 in the overhead above the chainsaws. Hooked up some other customer who was browsing for a chainsaw with the 2nd one
Bobcat753
Well-known member
So I am looking at this in disbelief. How can it be 279.00 the pictures do it justice. It has been slung around on a trailer, missing air filter parts, tubes and more. Pieces of plastic are broke and melted.
As soon as I take this photo a guy walked up and says cool. It's on sale 40.00 looks happy as can be and takes it.
I don't get it.
As soon as I take this photo a guy walked up and says cool. It's on sale 40.00 looks happy as can be and takes it.
I don't get it.
zeekh
Well-known member
They're still full price here
jeopardy98
Well-known member
Keeping my eye on these.
Thanks for pic.. Wondering if Yu have closeup pics of that yellow label on the blower. Or any pics, links showing model ## and sku # #, or clearance price.So I am looking at this in disbelief. How can it be 279.00 the pictures do it justice. It has been slung around on a trailer, missing air filter parts, tubes and more. Pieces of plastic are broke and melted.
As soon as I take this photo a guy walked up and says cool. It's on sale 40.00 looks happy as can be and takes it.
I don't get it.
Thanks.
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Yeah. I gave them sku # # #.. They said it doesn't exits. So it makes it easier at stores to get it if Yu have pic, sku ## of the item. I saw one at display, no nothing on it. I doubt they would let it go for cheap or penny deal. It missing air filter assembly and carb, tubes.
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Spn1025
Banned
Methuen was showing 1 of the pressure washers. Couldn't find it anywhere. Garden employee says "we don't have it" without even making an attempt to look
Wrenchinfool
Well-known member
Got two Nest combo smoke detectors and two of the swivel head rachets still can't find a chainsaw..
rahrah12
Well-known member
These are starting to drop if you need one. Always behind service desk though.
Generation 2 or generation 3? The Gen 2 are now $199 and the Gen 3 are $249.
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Very nice. Is the left one 41"?Finally got both setup. Still need to do some organizing but I am happy!
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I have seen this one in the store and it seems to be very good quality, unlike their smaller sets. I'd say it's on par with dewalt one, but I'm not an expert.
LoveOldIron
Well-known member
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- Apr 19, 2015
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Finally got both setup. Still need to do some organizing but I am happy!
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Yeah. I love this place. I stumbled upon this forum researching an old Southbend lathe. Thanks to this thread, I've now got the Husky 52" set sitting next to the 27"/26" blackout set with an extra top box, all for tools & supplies. Also have two of the blackout rollers w/ wood tops for a couple of my lathes. All that for about $150, if you include the gas burned searching.
THANK YOU!!! 
Ya it is. The 41 is noticeably better quality than the 33/34. I need to move that shelf though as the top needs to be open for the drawers to open.
They are craftsman. They were like $15.
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Wrenchinfool
Well-known member
kunkernator
Well-known member
So i found a PB-500T display model. No tags, has the tubes, looks mostly complete. I looked in their computer and it is not even listed anymore.... I would assume they would try and sell it to me for full price off their website? Or is there a way around this?
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Found the homelike pressure washer with the Honda on it today. Was on reconditioned shelf. Missing wand and tub. Priced at $189. Manager refused to honor price app pricing shoing it at $29. The also had a 490 and 590 both used for $50 off regular price. None of my 5 local stores have them marked down......yet.
kunkernator
Well-known member
Call the 800 number. They will make the manager sell it for the listed price.
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danthemanx07
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This has been my experience. The only items I see regularly marked down at my local HD are used. I just got back from there a few hours ago. All the new 590s were still regular price.
It actually rings up up at tagged price of $189. They will honor the price app? He word for word told me to "not trust computer" so then my sarcastic side came out and started in with him lol.
Spn1025
Banned
That's because they're not using the real SKU. The SKU should be 636240. If it's not, they are using a generic SKU or a reconditioned SKU
goblue1998
Well-known member
Score! Found this in the Tewksbury store for $.01. Had to pay a different price but once I got home customer service took care of that, getting gift card for the difference. They also said that store will get a talking to.
What is the corporate cs number people are calling? The customer service I talked to said they don't sell things for a penny and it was a pricing error.
Spn1025
Banned
Google "Home Depot customer service". First number that pops up.
On the menu, I think it's 7 then 2??? Or 7 then 3??
On the menu, I think it's 7 then 2??? Or 7 then 3??
Wrenchinfool
Well-known member
Without a box? If so what I did was got them to find it in the computer they printed up a tag for 80.03 for me which I am ok with this price, the last one I bought like this was missing a few parts..
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