This will be the THIRD time I am asking you for the receipt # so I can provide it to you.
My last email is below, I feel this is intentionally being drawn out so my time frame expires to redeem this rebate.
Hello I’m asking what receipt # as I have all receipts sent from home depot to me via email and I make many purchases from home depot so I need to find the correct one.
Dave
From:
[email protected] <
[email protected]>
Sent: Thursday, December 12, 2019 9:58 AM
To: Dave Xxxxx<dave@xxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10703551#>>
Dear Dave xxxxx,
Tracking Number: 903285455
After further research, I was able to verify that we were unable to match the rebate information under the tracking number 903285455 to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:
The Home Depot Rebate Center
Offer number (**-XXXX)
P.O. Box 540156
El Paso, TX 88554-0156
On a separate piece of paper write down your name, address, telephone number and tracking number. Be sure to keep copies of the paperwork for future reference. Once submitted, please allow up to 5 business days to process email or 2-3 weeks for a mail in submission to be updated.
You can check the status of your rebate online at
www.homedepotrebates.com.
Thank you for contacting The Home Depot Rebate Center.
Best Regards,
Smeldy
Rebates Customer Service
--- Original Message ---
From: "Dave Xxxxx" <xxxxReceived: 12/9/19 12:09:19 PM BOT
To: "
[email protected]" <
[email protected]>
Subject: RE: My 11% Match rebate request is invalid.
Hello I’m asking what receipt # as I have all receipts sent from home depot to me via email and I make many purchases from home depot so I need to find the correct one.
Dave
From:
[email protected] <
[email protected]>
Sent: Monday, December 9, 2019 7:28 AM
To: Dave Xxxxx<xxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10689589#>>
Dear Dave xxxx,
Tracking Number: 903285455
After further research, I was able to verify that we were unable to match the rebate information to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:
The Home Depot Rebate Center
Offer number (19-81861)
P.O. Box 540156
El Paso, TX 88554-0156
On a separate piece of paper write down your name, address, telephone number and tracking number. Be sure to keep copies of the paperwork for future reference. Once submitted, please allow up to 5 business days to process email or 2-3 weeks for a mail in submission to be updated.
You can check the status of your rebate online at
www.homedepotrebates.com.
Thank you for contacting The Home Depot Rebate Center.
Best Regards,
Erick
Rebates Customer Service
--- Original Message ---
From: "Dave xxxx" xxxxx >
Received: 12/4/19 7:42:53 PM BOT
To: "
[email protected]" <
[email protected]>
Subject: RE: My 11% Match rebate request is invalid.
Can you please provide me with the receipt # for 903285455 so I can submit? I purchase a lot of products at Home depot and I don’t know which receipt this would be that you need.
Thanks
Dave
From:
[email protected] <
[email protected]>
Sent: Wednesday, December 4, 2019 4:31 PM
To: Dave xxxxx <xxxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10682994#>>
Dear Dave xxxx,
Tracking Number: 897292863, 903285455.
I am very sorry your rebate is invalid. My research shows the reason your items did not qualify, is because the items were discounted at the time of purchase. For this reason, your rebate will remain invalid.
If you would like to check the guidelines of the offer, or verify the retailer stores that qualify for this promotion, please visit our website
www.homedepotrebates.com/11percentmatch.
In a other hand. I was able to verify that we are missing a copy of the receipt showing the purchase of the product that qualifies for the rebate 903285455. In order for us to validate your submission, please reply back to this email with the missing document as a PDF or JPG file. Once submitted, please allow up to 5 business days for processing.
After those 5 business days, you can check the status of your rebate online at
www.homedepotrebates.com/track.
Thank you for contacting The Home Depot Rebate Center.
Best Regards,
Joan
The Home Depot Rebates Customer Service
--- Original Message ---
From: "Dave Xxxxx" <db@xxxxxx >
Received: 12/2/19 10:47:48 PM PST
To: "
[email protected]" <
[email protected]>
Subject: My 11% Match rebate request is invalid.
First Name: Dave
Last Name: xxxx
Email: db@xxxx
Phone Number: xxxxxx
ZIP / Postal Code: xxxxx
Tracking Number: 897292863
Message: I received an email om 10/25 stating I would receive a status update in "24 to 48 hours". I happened to check the status of both of these today and they both state invalid. Can you explain why? Now I'm past 30 days one these and it won't let me submit again. I also have another submittal for a receipt on 10/13 which I do not see. Receipt # 1952 00003 06274
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