To avoid these ads, REGISTER NOW!

Home Depot - Menards 11% Rebate Match

To avoid these ads, REGISTER NOW!

Newell33

Well-known member
Joined
Jun 8, 2016
Messages
318
Location
Midwest
I tried using that site when Lowes has their 11% rebate, and when Menards was doing the bag sale (15% off I believe). The Home Depot clerk handed me the rebate slip and said to fill it out online. When I entered the information it stated that there was no Home Depot rebate available for the time period in which I purchased the product. I'm guessing it's only set up to work when Menards is specifically offering the 11% rebate, and not the 15% off bag sale. They must not take Lowes into consideration at all. I only spent around $25.00, so it wasn't a big deal.
 

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
I tried using that site when Lowes has their 11% rebate, and when Menards was doing the bag sale (15% off I believe). The Home Depot clerk handed me the rebate slip and said to fill it out online. When I entered the information it stated that there was no Home Depot rebate available for the time period in which I purchased the product. I'm guessing it's only set up to work when Menards is specifically offering the 11% rebate, and not the 15% off bag sale. They must not take Lowes into consideration at all. I only spent around $25.00, so it wasn't a big deal.

Yes, HD's 11% site is only when Menards does it. For Lowe's 11% you might be able to get HD to take it off in-store, but that particularly week, the 15% off bag was the better deal.

Lowe's 11% rebates are usually in response to Menards running one. I bought something with the 15% bag, that turned out to not work, so I had to exchange it. Knowing all the rebate stuff, I asked her if she could return & re-ring it, as it was the next week with the 11% rebate. So got 15% off in-store, plus the 11%. Not a typical situation, and was only one of the several items stuffed into the bag.
 

Zestomite

Well-known member
Joined
Jun 19, 2018
Messages
322
Location
Southern California
Thanks for posting this. I grew up around Menards but in my later days I had never heard of this 11% rebate anywhere? Well no wonder, as a west coaster it’s not even on the radar!
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
Hey guys, have any of you had your 11% HD rebate denied recently? I've probably submitted 30-40 w/o an issue but the last one was denied because the sale was discounted (I always use my 10% military discount but they could not confirm what the discount was from) according to the rep I spoke to. Trying to figure out if this is a thing now and if I'm better off just not using the military discount anymore. Will be disappointed if this is in fact the case.

Thanks
Dave
 

joshuakline

Well-known member
Joined
Aug 27, 2014
Messages
62
Location
Manton michigan
I also submit a lot of rebates, i have probably got close to $1500 this year alone in gift cards from them. within the last couple months they are coming up with stupid ideas for denying them. i did the chat feature with them, and i told them its very obvious that they are trying to make it more difficult than it needs to be, and they are intentionally trying to keep peoples rebates. i told them i see a class act lawsuit in their future. within 2 weeks all of my rebates that they denied, magically went through without me submitting any more information.
 

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
Hey guys, have any of you had your 11% HD rebate denied recently? I've probably submitted 30-40 w/o an issue but the last one was denied because the sale was discounted (I always use my 10% military discount but they could not confirm what the discount was from) according to the rep I spoke to. Trying to figure out if this is a thing now and if I'm better off just not using the military discount anymore. Will be disappointed if this is in fact the case.

Thanks
Dave

Yes, anything with a discount will be declined. Even one item on page long receipt.

Your Military vs 11% would be wash in my opinion, and that money is out of your pocket for a while & locked to HD.
Your 10% off will be taxed that much less, which will probably make up for the 1% you lose on the Menards rebate. I think their goal is no more than 10-11% off a sale, and occasionally send out a 15% off.
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
This is a new thing for me which is why I'm asking. Even last month I had multiple rebates where I received the 11% atop my 10% military. Has anyone else experienced this first hand? IF so, just recently? The rep. I spoke to wasn't sure why this has just started to happen for me but speculated it was the military discount after I mentioned to him that I had. The only other thing I can think of is that I used a gift card for these purchases that were denied. I cannot believe how long it took them to just look up the status of one of my rebates (10+ minutes) via chat.
Dave
 

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
This is a new thing for me which is why I'm asking. Even last month I had multiple rebates where I received the 11% atop my 10% military. Has anyone else experienced this first hand? IF so, just recently? The rep. I spoke to wasn't sure why this has just started to happen for me but speculated it was the military discount after I mentioned to him that I had. The only other thing I can think of is that I used a gift card for these purchases that were denied. I cannot believe how long it took them to just look up the status of one of my rebates (10+ minutes) via chat.
Dave

Yes, new in the last 2-3 months. I bought lots based on the 11% and all were denied. The way you pay does not affect the rebate.

If their is ANY kind of discount, even a bundle where you get a free/prorated item, it will be declined. If you have Military, use that over 11%.
 

InDaRed2

Well-known member
Joined
Sep 21, 2015
Messages
319
Location
MO
Says at the bottom of the form "This rebate is not valid with any other offer or discount".

Not sure if this is a new rule or not or if it only applies to the military discount. I haven't submitted a rebate lately but have in the past on items that are on clearance and they went through no problem.
 

joshuakline

Well-known member
Joined
Aug 27, 2014
Messages
62
Location
Manton michigan
Yes, anything with a discount will be declined. Even one item on page long receipt.

Your Military vs 11% would be wash in my opinion, and that money is out of your pocket for a while & locked to HD.
Your 10% off will be taxed that much less, which will probably make up for the 1% you lose on the Menards rebate. I think their goal is no more than 10-11% off a sale, and occasionally send out a 15% off.

i have a 3 page long receipt that has 16 line items discounted out of the 49 line items, the total was 10,103.99. i received the 1100 rebate within 3 weeks. Ive turned in other receipts for less than $10 full price items and they deny the $1 rebates. discounts do not have an effect on what they pay, they may use that as an excuse. i have had at least 10 rebates denied on full price items. Im sure they have some sort of quota that they have to deny and they just make up excuses when they are called out on it.
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
did you guys try to fight the denials? I see one person did threaten a class action but truth be told I'm not wanting to waste a ton of time on this. I'll just make my bigger purchases elsewhere if that's how this is going to be now.

Dave
 

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
Well 4+months ago nothing ever was denied. They even paid out if you got a free item. Buy this, get this free, but they would pay on the pre-promo subtitle.

Ever since the went to having to enter the amount you paid on the rebate site, the denials have sky rocketed. I submitted 100+ rebates recently (last 3-4 months), one could imagine I would see the trend on denials.

Not going to sue. It's in their terms they can with other discounts, they just never enforced it. I'm sure some slip thru the cracks, but I don't ever count on the rebate being fulfilled. I still submit high dollar value amounts hoping.
 
To avoid these ads, REGISTER NOW!

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
i have a 3 page long receipt that has 16 line items discounted out of the 49 line items, the total was 10,103.99. i received the 1100 rebate within 3 weeks. Ive turned in other receipts for less than $10 full price items and they deny the $1 rebates. discounts do not have an effect on what they pay, they may use that as an excuse. i have had at least 10 rebates denied on full price items. Im sure they have some sort of quota that they have to deny and they just make up excuses when they are called out on it.


Some of my response to you was in the above post. But when I re-read your post, I can tell that $11,000 receipt was from months ago. They slowed way the molasses down on fulfilling rebates. Use to be 3 weeks, now its at least 6. Yes, rebates were a guarantee. HD was also crushing it then too.
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
Here is their response. I checked the link to their guidelines and I wouldn't even know where to look there. I looked in the obvious places and nothing was defined.

What also is annoying is these are months old and they never once have emailed me when something was denied or missing. And if you don't happen to check w/in 30 days you cannot resubmit what is missing. The thing that boggles me is that they usually process this about 45-60 days after I send them so there is ZERO chance I could ever resubmit if they deem my receipt inadequate as it's beyond that 30 day window.

Tracking Number: 897292863, 903285455.

I am very sorry your rebate is invalid. My research shows the reason your items did not qualify, is because the items were discounted at the time of purchase. For this reason, your rebate will remain invalid.

If you would like to check the guidelines of the offer, or verify the retailer stores that qualify for this promotion, please visit our website www.homedepotrebates.com/11percentmatch.
In a other hand. I was able to verify that we are missing a copy of the receipt showing the purchase of the product that qualifies for the rebate 903285455. In order for us to validate your submission, please reply back to this email with the missing document as a PDF or JPG file. Once submitted, please allow up to 5 business days for processing.
After those 5 business days, you can check the status of your rebate online at www.homedepotrebates.com/track.

Thank you for contacting The Home Depot Rebate Center.
Best Regards,

Joan
The Home Depot Rebates Customer Service
 
Last edited:

rv245

Well-known member
Joined
May 8, 2012
Messages
75
Location
The thumb of lower Michigan
Hey guys, have any of you had your 11% HD rebate denied recently? I've probably submitted 30-40 w/o an issue but the last one was denied because the sale was discounted (I always use my 10% military discount but they could not confirm what the discount was from) according to the rep I spoke to. Trying to figure out if this is a thing now and if I'm better off just not using the military discount anymore. Will be disappointed if this is in fact the case.

Thanks
Dave

I have also....... In my case I went to HD and bought an Husky Air Compressor. They didn't have one in stock, so the asst manager or dept. mgr rang me out. While ring me out I used a HD gift card (which was an 11% Menards rebate from a prior rebate). Got all the rebate stuff, filled it out and sent it in via the net. When I checked the status recently it said I was denied. I called and was told because I used a discount on my purchase, talked about one pissed off person. I sent HD a email asking how is it I can go to Menards during the 11% rebate and use merchandise coupons (discounts) and have no problem. Then submit the new rebate and get it.

On the 2nd bold..... I thought the same thing. If I knew this was going to happen I wouldn't of used the gift card at all.
 

rv245

Well-known member
Joined
May 8, 2012
Messages
75
Location
The thumb of lower Michigan
Tracking Number: 897292863, 903285455.

I am very sorry your rebate is invalid. My research shows the reason your items did not qualify, is because the items were discounted at the time of purchase. For this reason, your rebate will remain invalid.

This is the part I don't get. I was using a gift card to pay on the total bill, I don't consider that a discount. A discount to me is if say you get 20% off on a $10 item. They ring it up at $10 apply the discount and then you have your total owing. I had a total owing than gave a gift card, IMO completely different. So now they are basically saying don't by any HD gift cards because they are a discount card, funny thing is I'm sure most of the time people paid cash of some kind to get them. My nephew out in Denver every year ask us for the same thing a HD gift card as he is working on his house. I guess good thing there isn't a Menards out there.
 

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
Tracking Number: 897292863, 903285455.

I am very sorry your rebate is invalid. My research shows the reason your items did not qualify, is because the items were discounted at the time of purchase. For this reason, your rebate will remain invalid.

This is the part I don't get. I was using a gift card to pay on the total bill, I don't consider that a discount. A discount to me is if say you get 20% off on a $10 item. They ring it up at $10 apply the discount and then you have your total owing. I had a total owing than gave a gift card, IMO completely different. So now they are basically saying don't by any HD gift cards because they are a discount card, funny thing is I'm sure most of the time people paid cash of some kind to get them. My nephew out in Denver every year ask us for the same thing a HD gift card as he is working on his house. I guess good thing there isn't a Menards out there.

Call or email to dispute that. Gift cards are not a discount. But keep in mind, some of their promos negate the rebate as well (like a free battery).

Don't buy HD gift cards! If you return an item WITH a receipt, they still ask for your driver's license for the return. That's the point of the receipt, to show you bought the for item, but they feel the need to track everything.

Unless you get a discount or extra value added on the gift card when you purchase, they are the worst investment. I get it's a gift, but why not cash/check?

Having used close to 100 gcs this year, I'd rather not deal with them. The protections you lose (I you have a credit card) and risk of loss aren't worth it, unless I'm getting at least 10% savings

Because you are near a Menards, you are probably near a Meijer. Wait for them to have a 10% off sale (sometimes have to check the mPerks rewards), if you must get one. I'd also reccomend getting the Happy Guy gift card that can be used at several places (HD), but much easier to make a return on & won't need a driver's license.
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
They keep giving me different information. I've been submitting these for quite some time and never had an issue. I also am aware of how to submit this info properly. To have multiple rejected in a row tells me something fishy is going on. Furthermore I'm getting different info from different people.

One person
I am sorry that your rebate has not been processed. After researching, I was able to verify that the products purchased for the record with the number 897292863 were value priced merchandise and they were marked down in the store, it means that were on sale. According to the guidelines, this promotion cannot be combined with any other offer or discount. Regarding your rebate with the number 903285455, we were unable to process your rebate because the submission was not made within 30 days after the purchase. I am truly sorry, but we are unable to honor your rebate requests since the purchases did not meet the requirements of the promotion. They're doing their best to make it impossible to get rebates it appears.

Another
After further research, I was able to verify that we were unable to match the rebate information to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:

The Home Depot Rebate Center
Offer number (19-81861)
P.O. Box 540156
El Paso, TX 88554-0156

On a separate piece of paper write down your name, address, telephone number and tracking number. Be sure to keep copies of the paperwork for future reference. Once submitted, please allow up to 5 business days to process email or 2-3 weeks for a mail in submission to be updated.
 
Last edited:

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
Yeah you are probably right. The reason I have a gift card is that it was a gift from a vendor I deal with. It's a quite large card so I'm going to be using it for a while and I've not had issues in the past using it and getting the 11% back. With that said they now have on their site that "value priced merchandise" is excluded. I don't recall if this was there before this switch. I responded back asking for a definition on this as this is a very vague term which could include nearly anything. They also are stating I didn't submit one of them w/in the 30 day window. I know for a fact that I submit all rebates within 1 day of purchases (Call it OCD) and they almost always take weeks to even say they've received it. On every one it says "Your rebate claim is now under review. You will receive a status update in the next 24 to 48 hours." and I've NEVER gotten a status update after this initial email. I assume this is by design to put us in a position where a month goes by w/o us "submitting"

Dave
 

allinon72

Well-known member
Joined
Jul 5, 2010
Messages
3,316
Location
Indianapolis
I went back and looked...original purchase date of September 9th, submitted rebate the same day, and just received it last week.

So yeah....even if they accept the rebate, this is hardly worth it.
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
Boy this just gets more comical by the day w/ these guys. I've explained to them multiple times that I need the receipt # so I can provide them the proof they want but rather than give me that info they just say I need to provide the receipt. I swear they don't read these and just give a pre-canned response each time. This is worse than dealing w/ China as at least it doesn't take 3+ days each time w/ them to get the same response.

Email submitted below for our comic relief.

This will be the THIRD time I am asking you for the receipt # so I can provide it to you.

My last email is below, I feel this is intentionally being drawn out so my time frame expires to redeem this rebate.

Hello I’m asking what receipt # as I have all receipts sent from home depot to me via email and I make many purchases from home depot so I need to find the correct one.

Dave


From: [email protected] <[email protected]>
Sent: Thursday, December 12, 2019 9:58 AM
To: Dave Xxxxx<dave@xxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10703551#>>

Dear Dave xxxxx,

Tracking Number: 903285455

After further research, I was able to verify that we were unable to match the rebate information under the tracking number 903285455 to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:

The Home Depot Rebate Center
Offer number (**-XXXX)
P.O. Box 540156
El Paso, TX 88554-0156

On a separate piece of paper write down your name, address, telephone number and tracking number. Be sure to keep copies of the paperwork for future reference. Once submitted, please allow up to 5 business days to process email or 2-3 weeks for a mail in submission to be updated.

You can check the status of your rebate online at www.homedepotrebates.com.

Thank you for contacting The Home Depot Rebate Center.

Best Regards,

Smeldy
Rebates Customer Service

--- Original Message ---
From: "Dave Xxxxx" <xxxxReceived: 12/9/19 12:09:19 PM BOT
To: "[email protected]" <[email protected]>
Subject: RE: My 11% Match rebate request is invalid.


Hello I’m asking what receipt # as I have all receipts sent from home depot to me via email and I make many purchases from home depot so I need to find the correct one.

Dave

From: [email protected] <[email protected]>
Sent: Monday, December 9, 2019 7:28 AM
To: Dave Xxxxx<xxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10689589#>>

Dear Dave xxxx,

Tracking Number: 903285455

After further research, I was able to verify that we were unable to match the rebate information to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:

The Home Depot Rebate Center
Offer number (19-81861)
P.O. Box 540156
El Paso, TX 88554-0156

On a separate piece of paper write down your name, address, telephone number and tracking number. Be sure to keep copies of the paperwork for future reference. Once submitted, please allow up to 5 business days to process email or 2-3 weeks for a mail in submission to be updated.

You can check the status of your rebate online at www.homedepotrebates.com.

Thank you for contacting The Home Depot Rebate Center.

Best Regards,

Erick
Rebates Customer Service

--- Original Message ---
From: "Dave xxxx" xxxxx >
Received: 12/4/19 7:42:53 PM BOT
To: "[email protected]" <[email protected]>
Subject: RE: My 11% Match rebate request is invalid.



Can you please provide me with the receipt # for 903285455 so I can submit? I purchase a lot of products at Home depot and I don’t know which receipt this would be that you need.

Thanks
Dave

From: [email protected] <[email protected]>
Sent: Wednesday, December 4, 2019 4:31 PM
To: Dave xxxxx <xxxxx
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10682994#>>

Dear Dave xxxx,

Tracking Number: 897292863, 903285455.

I am very sorry your rebate is invalid. My research shows the reason your items did not qualify, is because the items were discounted at the time of purchase. For this reason, your rebate will remain invalid.

If you would like to check the guidelines of the offer, or verify the retailer stores that qualify for this promotion, please visit our website www.homedepotrebates.com/11percentmatch.
In a other hand. I was able to verify that we are missing a copy of the receipt showing the purchase of the product that qualifies for the rebate 903285455. In order for us to validate your submission, please reply back to this email with the missing document as a PDF or JPG file. Once submitted, please allow up to 5 business days for processing.
After those 5 business days, you can check the status of your rebate online at www.homedepotrebates.com/track.

Thank you for contacting The Home Depot Rebate Center.
Best Regards,

Joan
The Home Depot Rebates Customer Service

--- Original Message ---
From: "Dave Xxxxx" <db@xxxxxx >
Received: 12/2/19 10:47:48 PM PST
To: "[email protected]" <[email protected]>
Subject: My 11% Match rebate request is invalid.

First Name: Dave
Last Name: xxxx
Email: db@xxxx
Phone Number: xxxxxx
ZIP / Postal Code: xxxxx
Tracking Number: 897292863
Message: I received an email om 10/25 stating I would receive a status update in "24 to 48 hours". I happened to check the status of both of these today and they both state invalid. Can you explain why? Now I'm past 30 days one these and it won't let me submit again. I also have another submittal for a receipt on 10/13 which I do not see. Receipt # 1952 00003 06274
------ Please do not remove your unique email ID number! ------
<<#2153126-9636368-10703551#>>
 

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
And a FOURTH time. I wonder if I can keep this up for a few months.

I NEED THE RECEIPT #, NOT THE ITEMS ON THE RECEIPT. PLEASE TELL ME THE RECEIPT NUMBER AND I WILL GET YOU A COPY OF IT!!! I HAVE 50 RECEIPTS FROM THE LAST MONTH AND I HAVE NO IDEA WHICH IS TIED TO WHAT REBATE.

Dave

From: [email protected] <[email protected]>
Sent: Thursday, December 12, 2019 11:12 AM
To: Dave Brunner <[email protected]>
Subject: RE: My 11% Match rebate request is invalid. <<#2153126-9636368-10703594#>>

Dear Dave Brunner,

Tracking Number: 903285455. 903285455

Thank you for providing us with the receipts. However, we are not able to identify what was purchased because the receipt does not show the products purchased. In order for us to take further actions processing your rebate, please provide us with an itemized receipt or the invoice showing the products you have purchased so we can verify the information and match those products eligible for the offer. Please allow up to 5 business days for processing any email re-submission. We appreciate your patience and cooperation.

For future rebate offers or check the status, please visit us at https://www.homedepotrebates11percent.com/.

Thank you for contacting The Home Depot Rebate Center.

Best Regards,

Eldjy
Rebates Customer Service
 

joshuakline

Well-known member
Joined
Aug 27, 2014
Messages
62
Location
Manton michigan
Some of my response to you was in the above post. But when I re-read your post, I can tell that $11,000 receipt was from months ago. They slowed way the molasses down on fulfilling rebates. Use to be 3 weeks, now its at least 6. Yes, rebates were a guarantee. HD was also crushing it then too.



explain this one to me? they do just randomly deny these. no discounts, i paid with a credit card. i bought during the menards sale. they are intentionally blocking them
 

Attachments

  • home depot 2.jpg
    home depot 2.jpg
    15.5 KB · Views: 30
  • home depot 1.jpg
    home depot 1.jpg
    20.4 KB · Views: 25

2manytools

Well-known member
Joined
Feb 2, 2016
Messages
4,370
Location
Mt Pleasant, MI
explain this one to me? they do just randomly deny these. no discounts, i paid with a credit card. i bought during the menards sale. they are intentionally blocking them

If there are no discounts or promotions that show a discount, then it should go through fine. I would contact them. There is a list of products (no rhyme or reason that I can tell what they chose), that are they don't do rebates. Neither of those items are on there I believ

Just looked at receipt, and I think you should have received it. ironically I just stopped at that HD a few weeks ago. Pretty friendly
 
Last edited:

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
They've gone off the rails. I'm 100% confident they don't document when one rep speaks w/ you via email. I've gotten emails from 4 different people w/ FOUR different reasons why 1 of mine in particular was cancelled. I've been asked no fewer than 6 times to provide a receipt which I do. I even highlighted the order # so they cannot say it's not clear.

Here were the reasons, same order, different rep I'll assume. This is beyond shocking. BTW, I submitted this rebate the day I made the purchase. I even sent them an email after 4 days due to the fact that the email said i'd have another email confirmation in 24-48 hours which I never got. A month later they get back to me. What a joke this has become!! I am including a copy of the receipt also (the one they say the receipt doesn't show the products purchased). Clearly a stalling tactic hoping I'll go away or the 30 days times out (It did)


Tracking Number: 903285455

After further research, I was able to verify that we are missing the receipt. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:

Now mind you this one I send them the receipt # that THEY said was tied to that rebate #

Tracking Number: 903285455

After further research, I was able to verify that we were unable to match the rebate information to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:

Tracking Number: 903285455

Thank you for contacting us. After further research, I was able to verify that your record is invalid because we are missing the rebate Amount . In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png.

Tracking Number: 903285455

I am sorry for any inconvenience or frustration you have experienced with this rebate process. After reviewing your record, I have verified that your rebate was not process because the submission was not made within 30 days after the purchase. Please be aware that your purchase was made on October 13, 2019 and your submission was made on November 17, 2019. I am truly sorry, we must follow promotion guidelines.

Tracking Number: 903285455. 903285455

Thank you for providing us with the receipts. However, we are not able to identify what was purchased because the receipt does not show the products purchased. In order for us to take further actions processing your rebate, please provide us with an itemized receipt or the invoice showing the products you have purchased so we can verify the information and match those products eligible for the offer. Please allow up to 5 business days for processing any email re-submission. We appreciate your patience and cooperation.
 

Attachments

  • 2019-10-13 21.41.03.jpg
    2019-10-13 21.41.03.jpg
    66.9 KB · Views: 38
Last edited:

TT_Vert

Well-known member
Joined
Mar 9, 2018
Messages
1,436
Location
Wauconda, IL.
I've gotten the military discount and 11% about 200 times now over the years without one being denied. Not sure what has changed at this time but perhaps they're locking things down. I'll keep trying just to see.

Funny enough, I just got another email after sending them the receipt yet again

Tracking Number: 903285455

After further research, I was able to verify that we were unable to match the rebate information to the receipt number provided. In order to further assist you, please reply back to this email with clear images of the receipt in the following formats: pdf, jpeg, tif, and png, or by mail to the following address:
 

Firefighter1406

Well-known member
Joined
Apr 22, 2016
Messages
415
I had quite a few get denied. Resubmitted required info and was denied again. So I called and talked to a rebate manager. Found out that there was a two month period that almost all rebates were denied due to a computer issue. The manager looked over all my rebates and fixed what was needed. Have started receiving them last week.
 
To avoid these ads, REGISTER NOW!
Top Bottom