Home Depot wont take my return!!!

[Jamie V]

I guess that's why they allowed my return finally. I DID have a receipt but because it had a partial payment of store credit on it it got counted as a non receipt return.

I'm just glad it all worked out!

 

[chipper]

Lots of places have limits on returns w/o receipts sometimes its a $ amount or number of transactions thats why they ask for your id target for example is $70 per year

 

[Spudland_Dave]

3 pages worth of reasons why its getting cheaper & easier to do business online...

 

[Orangestang]

If you pay by credit card at HD they can look up your receipt in the store, if you no longer have it. Menards has a computer where you can look it up yourself. The whole theft thing is ruining it for everyone.

 

[Cato]

I remember when I bought my home I was just getting into lawn care equipment. I bought a Ryobi edger that I was having too much trouble getting started. Part of the problem was that I was unfamiliar with 2 stroke and another thing was the Ryobi was just hard to start. Then I bought an Echo leaf blower and decided I wanted the more expensive model. I got the higher level model and started jonesing for a Stihl. I returned all three in the course of a week or two with no issues.

 

[OzarkMan]

Stihl is top dog. Good tools right there.

 

[Jamie V]

My problem wasn't not having a receipt. I had a receipt but if the receipt has ANY payment made with store credit it counts as a return with NO receipt at all. Obviously I have returned some things in the past with no receipt like PVC elbows and stuff like that.

 

[fech]

As someone who works in a retail store, I may be able to help out a little with what is going on. Dishonest people are stealing merchandise, and returning it for store credits. Then they are going to rings with other people who do this and they sell the store credits for money. Refusing store credit returns is unfortunately for honest people the way to kill off these rings.

 

[cello]

Just a side note about Home Depot tools. Watch what you get! I purchased a Lincoln welder from my local HD and had to have the reset switch repaired from a service center. They told me Home Depot has tool makers make a lesser quality tool so they can sell it at a lower cost thus ripping us off. SO BUYER BEWARE!

 

[W_E_S]

Just a side note about Home Depot tools. Watch what you get! I purchased a Lincoln welder from my local HD and had to have the reset switch repaired from a service center. They told me Home Depot has tool makers make a lesser quality tool so they can sell it at a lower cost thus ripping us off. SO BUYER BEWARE!

Nothing new. Walmart does the same thing.

 

[bushmechanic]

Just a side note about Home Depot tools. Watch what you get! I purchased a Lincoln welder from my local HD and had to have the reset switch repaired from a service center. They told me Home Depot has tool makers make a lesser quality tool so they can sell it at a lower cost thus ripping us off. SO BUYER BEWARE!

Those are called "cut models". Nothing is immune.

Buy a Sony television at Walmart, and you're not getting a Sony. You're getting a Sony badge; that's all.

Sony sells their image under a specific contract allowing Walmart to purchase approved items from another manufacturer (who generally uses whatever parts are available at the time) and have them branded with Sony livery after production.

You can't have a genuine Sony television for less than the price of an entry-level new car, but millions of "Sony Televisions" sell every year.

This is why you don't buy things on Black Friday. All those "Door Buster" deals are cut models lined up after summer production runs with leftover parts from various manufacturers.

That's actually why Vizio is often featured. Their business model is to cause a number of Chinese factories to work together to produce a line of leftover parts televisions twice a year.

That's how my mother ended up with a 27" 720p display with calibration features worthy of a unit five times the price; none of which actually worked.

The same goes for tools. If you want the real stuff, you have to know where it comes from.

As an example, there's Porter Cable, and then there's Porter Cable. You can't get the good stuff off a shelf at Lowes, just as you can't get a riding lawnmower manufactured by the company whose livery is plastered all over the hood.

Specialist retailers exist for a reason. That's where the real stuff is sold.

 

[jerseykat1]

BTW i have been using ryobi 18v impact driver, drill, and 1/2 impact gun professionally (daily) for the past 3 years without any issues. You may just have had a bad unit. Ryobi makes really good stuff for the price.. I also have the cordless nailer, and circular saw.

The Milwaukee m12 stuff is great as well I have the led light and 3/8 drive cordless ratchet.

Sent from my Nexus 6P using Tapatalk

 

[MPOWERD]

My POS Ryobi cordless hammer drill died after 1 months use. I took it back to HD (with receipt and original box and manuals) and they tried the run around on me. It wasnt the first time that HD tried to duck responsibility for a faulty tool... I called the local news channels right there with the manager in front of me and asked them to investigate the store. You would not believe what that started! I had my money in my hand within a minute... I no longer buy power tools from HD.

 

[Radical540]

Those are called "cut models". Nothing is immune.

Buy a Sony television at Walmart, and you're not getting a Sony. You're getting a Sony badge; that's all.

Sony sells their image under a specific contract allowing Walmart to purchase approved items from another manufacturer (who generally uses whatever parts are available at the time) and have them branded with Sony livery after production.

You can't have a genuine Sony television for less than the price of an entry-level new car, but millions of "Sony Televisions" sell every year.

This is why you don't buy things on Black Friday. All those "Door Buster" deals are cut models lined up after summer production runs with leftover parts from various manufacturers.

That's actually why Vizio is often featured. Their business model is to cause a number of Chinese factories to work together to produce a line of leftover parts televisions twice a year.

That's how my mother ended up with a 27" 720p display with calibration features worthy of a unit five times the price; none of which actually worked.

The same goes for tools. If you want the real stuff, you have to know where it comes from.

As an example, there's Porter Cable, and then there's Porter Cable. You can't get the good stuff off a shelf at Lowes, just as you can't get a riding lawnmower manufactured by the company whose livery is plastered all over the hood.

Specialist retailers exist for a reason. That's where the real stuff is sold.

Well written..and I've known this for years!
The thing is that most BYM's don't need the authenticity, and don't want to pay for it either. I used to work at a place that fixed construction equipment. The fella that fixed the electrical hand tools told us once that the main difference between a good tool/brand was the: armature, bearings and type of grease used...other than that their all the same....

 

[danieljacobs1990]

Hey there. As someone, who used to work at a HD, I am truly surprised by this. I've seen them take back rusted bolts! Speaking with the managed and complaining relentlessly will usually get the job accomplished. This also works for getting minor discounts.