Hello, We are having the same issue but the Company is saying this is normal.
The Flakes are sticking up or protruding upwards. When you run your hand over the floor it cuts into your fingers, when pulling a cloth across you see it snagging or catching.
I thought the floor was going to be a smooth top layer, but it is not. Dirt and debris can get lodged between the flakes. We paid and wanted a floor that would be easy to clean and take care of.
What are your suggestions on my next steps with this company? Let me know if you think the floor looks right, I'll attach pictures.
Overall it looks nice from a distance and not walking on it.
We are wanting to put foosball and table tennis and pool table on it, so barefoot will be on it as well.
They also stopped at the doors edge, not going all the way out on the apron/skirt to the joint. I'm sure its a preference, but what is common application
Yes, I agree.
What steps do they need to do to make it right in your opinion?