So it was able to bring the shop up to temp without using the resistive heat?
I'm not completely up to date on how goodmans do their defrost cycle some manufactures use a quiet shift and some it sounds like air rushing out of a air tank. Defrost is determined in a few different ways depending on manufacturer. Some use refrigerant pressure, thermistors, time, air switches etc same for terminating the defrost cycle you will have to check your book. During a defrost cycle the compressor and indoor fan will run but the outdoor fan will shut off and the refrigeration cycle will reverse (run in air conditioning mode) during this time depending on how it is programmed it will also bring on the electric heat. Once the outdoor coil is thawed out the unit switches back to heat mode. There are some exceptions to this one is that some units once the unit goes into a defrost it will finish the heating cycle on backup heat source (gas or resistive) another is that after the unit has ran for X amount of time in heat pump it will automatically bring on your secondary source of heat to finish the cycle.
If it has LED's they would be stored (in my experience) Especially if it is a low or high pressure switch open or failed defrost of sorts. Can't say for sure what yours has check your book.
Brian