I never got the swing up/down mechanism to work right so I adjusted the thing so that it's permanently in the up position. It was just too damn finicky and never worked right consistently. My door would either be too slow or too fast for the mechanism to "catch" on the rounded bolt. Anyway, installation was a breeze but getting the darn thing to work right took about 4-5 hours. Once the door didn't naturally come down but the torsion bar kept on turning like if the door was travelling to close. This caused the cables to unravel on both ends and this was a royal pain to fix. I ended up manually closing the door and calling it a night. The next day I lubed up the tracks and everything worked okay after that. I must say that it was a pain in the A$$ to get everything working (installation was the easy part) but the need for reprogramming (at least 6-7 times) was the worst part. Honestly, I would have returned it back to Menards but they no longer carry the torsion spring units - just the one made for use with the WD torsion spring unit. Finally, I do like how quiet it is but if it ever acts up again, I'm going to take it down and go with something else. Returning it was not an option so I made it work. Plus, I really do need it as I'm going to put a lift in my 3rd bay and I don't want to pay the $500+ that folks are spending on other units. Oh, one thing that you WILL hate about this unit is the delay of the door operation. After you press the button on the remote, it will take a couple of seconds for the door to open. Anyway, you'll find yourself constantly watching the door to see if it worked or needs another press on the remote. The delay in the door operation is simply not needed. I've installed about 40+ Craftsman units and can have one up and working in about 30 minutes. Honestly, I hate to say this but you're probably going to regret having bought one of these units. Do let us know how things work out though. Hope you have better luck than I did.