are you work on shifts? i am work from 7:30 or so until 5 pm unless have customers waiting then stay on clock...
i remember the dealership days.... service writer writes up **** 1/2 hr before close brake jobs 30 k services ect as a waiter and i got to stay until done ...
tells customer no problem i will get done in 30 mins ....like he was actually doing the work...



