Hisense dehumidifiers are trash. Ours is only ~5 years old and started doing the same thing last year. They come from the factory with a very marginal charge of refrigerant. They have crappy thin tubing that chafes, rubs and corrodes through. They then get tiny little micro pinhole leaks that slowly leak the refrigerant out.
Without getting into specifics, systems that are low on refrigerant will typically ice up part of the coil, while the rest of the coil is warm.
The unfortunate reality is that pretty much all residential dehumidifiers are made by three companies: Midea, Hisense and New Widetech. They're all trash that get leaks and fail after a few years. If you want a good dehumidifier, you're going to have to find a commercial one, which are significantly more expensive.
FWIW: I was able to limp our Hisense along by blocking the top 1/3rd of the coil, forcing more air flow on the lower part of the coil. It's just delaying the inevitable, however.