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Is Sears Phasing Out Craftsman Professional Tools

Bigpigdave

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I was at Sears today and spoke with an employee about Craftsman Pro tools. They told me that the Craftsman Professional name would be going away over the next year leaving Craftsman as the top line tool they sell. They also told me to look for more imported Craftsman hand tools but there would still be US made tools. They told me that the Pro line of tools had not sold well enough to justify the special branding and the best (selling?) items would be rolled into the Craftsman brand and items that were low sellers would go away.
I am just passing this along and don't know how accurate this info is, they did seem pretty knowledgeable though.
Thanks, Dave
 
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mrholeshot

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I know enough people with Craftsman Pro tools (myself included) that his information is wrong as far as the pro-line not selling. I'm sure they don't sell as good as a 200 pc tool set for 99 dollars but well enough to justify their continued production. The best never sells as good as the cheap at Sears.
 
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Bigpigdave

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I know enough people with Craftsman Pro tools (myself included) that his information is wrong as far as the pro-line not selling. I'm sure they don't sell as good as a 200 pc tool set for 99 dollars but well enough to justify their continued production. The best never sells as good as the cheap at Sears.

I also use Craftsman Pro tools and have several friends that do but I would guess we're a small percentage of the total Sears tool buying whole. I remember when I started working at a large manufacturing facility several years ago Craftsman Industrial had a large presence among the maintenance department. Sears even offered a separate tool catalog for industrial applications. I never saw the Pro line pushed as hard. I didn't expect my local stores to stock a huge amount of Pro tools but I did like the option of ordering it. JMO
Thanks, Dave
 

Davefr

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A while back I needed some deep offset long pattern box end wrenches and decided to order a set of Craftsman Professionals. (SO was about my only other option at the time)

IMHO they're great wrenches and I'd put them up against SO or S-K any day! (Maybe they were even made for Sears by S-K, I heard that rumor)
 

Skin

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I also use Craftsman Pro tools and have several friends that do but I would guess we're a small percentage of the total Sears tool buying whole. I remember when I started working at a large manufacturing facility several years ago Craftsman Industrial had a large presence among the maintenance department. Sears even offered a separate tool catalog for industrial applications. I never saw the Pro line pushed as hard. I didn't expect my local stores to stock a huge amount of Pro tools but I did like the option of ordering it. JMO
Thanks, Dave

yes exactly, could be cumulative. I know my local stores dont move many Pro wrench sets or screwdriver sets as the wrenches are coated in fingerprints and some have yellowing packages. Interestingly what leaves the shelves are those new double ratcheting combo wrenches from china which are not cheap, and of course the GW stuff. Still the Craftsman Pro stuff is priced quite fairly in my opinion, especially when on sale so that would be very bad news. All the same I cant imagine it sells poorly online and would be a bit surprised if many of the products were halted completely and not simply made online exclusives.
 
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Danglerb

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Predicting Sears is never very reliable, but I am thinking maybe I should start bringing in my pile of bad tools for warranty while something decent is still on the shelf.
 

JSBriggs

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Predicting Sears is never very reliable, but I am thinking maybe I should start bringing in my pile of bad tools for warranty while something decent is still on the shelf.


That is my issue as well. They have become more fad/fashion based as opposed to to continuing with well proven designs that work.

However, this new ratchet looks promising if it will stick around for more than a couple years. Although, it isn't 'professional' but 'premium'

http://www.sears.com/shc/s/p_10153_12605_00902548000P?mv=rr

-Jeff
 

billymade

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This maybe more of a branding issue, then actual elimination of specific tools; the new ratchets that were talked about are being called "premium". Maybe, the "professional" will being enveloped into the Craftsman line and called the "premium".... line. Although, as a former Sears sales person; it helps to differentiate the tools when presenting the tools to the customer; looks more like the line is being diluted and this brings less clarity to the different levels of quality. From what I see; there really was only (in the hand tools); pliers, wrenches and screwdrivers. Again, the holidays is a typical roll out time for new tools... expect to see new stuff popping up, as we near Christmas time. The "christmas tools catalog"; typically, will show off all the new stuff.
One thing is for sure; someone is looking at the Craftsman line and attempting to make changes. Possibly, on what they perceive is a better placement in the market and what they see as changes that are taking place in the industry.... all major tool makers off shoring their production lines, being one of the main issues.
I also wonder if they have new people @ Sears corporate in marketing that are pushing these changes... I've seen many attempts Sears has made in their tool line to increase market share and sales... I guess time will tell if the current trends will help.
 
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HandyManny

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Maybe Sears just isn't all that proud of their Prefessional line of tools. I always liked the Professional wrenches a lot and have a lot of them. Maybe one day Sears will have succeeded in relinquishing the Craftsman brand to nothing but junk tools. They're already half way there. Long gone are the good old days when Sears contracted with very high quality makers of professional grade tools to manufactcure many of the various Cman hand tools.
 

TangoFoxTrot

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I thought the Professional line was really solid. It was usually a high-quality, American made tool at an affordable price with a no questions asked, lifetime warranty. It really doesn't get any better than that.

I can see the writing on the wall with Sears when you look at their newest lines, they're going to do with Craftsman's hand tools what they did to their power tools. Turn them into junk and just license the name out.

Around 90% of my tools are Craftsman, but I've pretty much abandoned Sears now. I don't want to buy a decent tool and have it exchanged for cheap junk in the future.

I definitely won't be buying off the Tool Trucks now, just way too expensive. I'll just find other options with the low cost brands.
 

cheap bastard

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Sears and their K-Mart parent keep doing things that convince me to spend my money with someone else. If the item comes from China, India or some other low wage country, I want to a major benefactor to that cost savings. If warranty is part of my purchasing decision, the company has to be responsible to the customer. In this area, Menards and Blain's are better choices IMHO.
 

a390st

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If their Professional tools all go overseas for production, than I really don't care. I bought a set of metric combination wrenches a while back to give Sears a chance, and haven't been disappointed in them. I couldn't care any less about them now that they are foreign, though.
 
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Bigpigdave

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If their Professional tools all go overseas for production, than I really don't care. I bought a set of metric combination wrenches a while back to give Sears a chance, and haven't been disappointed in them. I couldn't care any less about them now that they are foreign, though.

The way I understand it there will be no Craftsman "Pro", only Craftsman. They will source these from the best cost vs. performance supplier (USA or offshore). The better selling Pro tools will be continued as only Craftsman. Look at the new full polished combination wrenches, they are the same Sears part number but are only branded Craftsman and are sourced from China. Makes it tough to get warranty for an equivalent tool when none is available. Also the whole Craftsman "Made In USA" that they used to use as a selling point is no longer used. Does anyone have a 2010 Holiday catalog to verify what the employee was telling me?
Thanks, Dave
 
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Bigpigdave

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yes exactly, could be cumulative. I know my local stores dont move many Pro wrench sets or screwdriver sets as the wrenches are coated in fingerprints and some have yellowing packages. Interestingly what leaves the shelves are those new double ratcheting combo wrenches from china which are not cheap, and of course the GW stuff.

Isn't this true? At the store I was at the Professional stuff they had in hand tools was all old packaging. Some of the wrenches were at least two changes old. The individual full polished wrenches were still US made but they metric full polished set was China made. I am very tempted to pick up some more of the older full polished USA wrenches while the store still has them.
Thanks, Dave
 

John Dillinger

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I am a industrial electrician and for years I have used Craftsman tapes with the automatic brake. I broke one about a month ago and took it back to Sears. They replaced it with no questions ask with a STANLEY of similar design. They told me about 2 weeks before I brought my tape in that they were notified that they would no longer handle Craftsman tapes. As far as I know they will replace Craftsman tapes with a STANLEY tape but the STANLEY is not guaranteed like the Craftsman was.
So if you brake the STANLEY you have to buy a new tape.

JD
 

dledinger

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I just exchanged a Craftsman tape for a Craftsman tape last night. No problem. The old one was the yellow and black style with the winder on the side....the new one is red and black and has no winder. It is labeled lifetime....but exempts the blade. I got 10 or 12 years out of the last one...
 

John Dillinger

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Interesting All I can go by is what the salesman said . It may have started on the east coast and is slowly working its way across the country. The next time I am in Sears I will check.
 

baucom

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I was in Sears at lunch yesterday and noticed that the new full polish wrenches (Chinese) were no longer branded Craftsman Professional, but just Craftsman. Same deal with the new polished flare nut wrenches.
 

a390st

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I did notice the Chinese flare nut wrenches were in plain Craftsman red packaging. They also had the imported full polish combination wrenches (China or Taiwan) in red packaging. The new full polish wrenches were right next to the Professional wrenches, but I thought they looked shorter. I think they looked longer than the raised panel wrenches, though. The length may be about the same as the SK Pro's were. They didn't have any Chinese Professional wrenches, though.
 
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Fedwrench

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I don't think it will be much of a loss. What are we talking about? In the automotive area the "professional" line consists of a few ratchets, some wrenches, screwdrivers and pliers. The ratchets may be full polished but, they have the same guts as their raised panel relatives. It seems that people either love or hate the current line of professional screwdrivers. I liked the orange handled older version. The pliers don't really do anything for me and I feel the grips get kind of slimey when exposed to automotive chemicals. However, I will miss the US made pro series wrenches but, only a little as I have three sets of each style in metric which should least me the reat of my life. I've never understood the need to slap the word "professional" on a tool. Proto has done it forever. Either your tools are good and they stand up to daily hard use or they don't.:D
Maybe we'll see "premium" tools now instead of "professional".:lol:
 

Skin

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slimey handles eh? was thinking about picking up the 3 piece long reach set for $60 to replace some aging imports with severe wobble to them after a couple years of service. Any better suggestions for similar cash? I'm guessing no but...
 
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Bigpigdave

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I did notice the Chinese flare nut wrenches were in plain Craftsman red packaging. They also had the imported full polish combination wrenches (China or Taiwan) in red packaging. The new full polish wrenches were right next to the Professional wrenches, but I thought they looked shorter. I think they looked longer than the raised panel wrenches, though. The length may be about the same as the SK Pro's were. They didn't have any Chinese Professional wrenches, though.

There are no Chinese Pro wrenches. The full polished imports are only branded Craftsman. They also look like ****, the open end is huge!!! I saw them side-by-side vs. the US full polished.
Thanks, Dave
 

Honda 1

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With regard to the steel tapes, the salesman at the N.Y. store told me that they were no longer selling them. Also, the tapes had already been removed from the display shelf.
Additionally, I checked the polished wrenches. as stated my members of this board, the wrenches in the red and white plastic were "made in China."
 

Honda 1

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With regard to the steel tapes, the salesman at the N.Y. store told me that they were no longer selling them. Also, the tapes had already been removed from the display shelf.
Additionally, I checked the polished wrenches. as stated by members of this board, the wrenches in the red and white plastic were "made in China."
 

BackTracker

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I know I'm resurrecting this from the dead.... That said the manager of the local sears confirmed the death of craftsman pro tools and the distribution of Chinese tools should be much greater in the near future. As an aside I LOVE the craftsman pro pliers the grips are fantastic and tough as nails with no slop.
 

Sterff

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The pro pliers are long gone from my local stores. The only "pro" products left are screwdrivers and a few other stragglers.
 

chewy7

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same thing at my local store too, chinese polished wrenchs, only proffessional stuff is screwdrivers,
 

mdale

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That *****, I really like my made in the usa Cman pro wrenches for home use, they were good tools for the price. I also compared one or my cman pro wrenches to a co-workers matco wrench and it was identical, which I was told danaher makes both matco and cman pro wrenches.
 

taylorboi

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my sears dont really have and professional stuff anymore there are screwdrivers and loose pro wrenches but nothing else i bet alot of people were buying the proline of there tools but now i would say %75 of the stuff in there made in china or taiwan now people are gonna go elsewhere to but quality usa made tools i know i am and already did
 

zer0cell

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The problem is that with so many manufacturers continuing to close down their USA plants in favor of China ones and with people caring more about low cost over quality, you can't totally blame the Craftsman brand for the old switcheroo. Nevertheless, there are still enough quality hand tool makers out there in the USA for Sears to choose from.

The trick will be negotiating the right deals, demanding top quality and creating a fresh image. They can still sell their chinese 'value' lines but as long as they have a pro quality made in USA line around they will still appeal to those who still care about having a great product.By the way, have you all noticed the Hammer and prybar wall at sears? Great stuff there... virtually all of it USA made and from Estwing, re-branded Vaughan and Dasco pro :)
 

EricJ@AMS

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Back from the dead again. Apex Tool Group is the spin off company that Danaher has created. Even though it doesn't list it, Craftsman and Matco tools are owned by Danaher/Apex. Here is their "official" list of tool divisions http://www.apextoolgroup.com/brands/ They also own Fluke, Jacobs Engine Technologies (Jake brakes for trucks), and Raytek (makes mil-spec wiring and supplies).

The fully polished Craftsman wrenches and speedsters were the exact same forgings as Matcos but for about half the price and the ratchets were nearly identical, although the sockets seem to still be unique. If more people that bought Matco tools figured this out, they could have saved themselves a lot of money. Maybe one reason for discontinuing Craftsman Professional was to protect Matco distributors? It's hard to say really and I would imagine we shall never find out.

I would imagine that most, if not all of these decisions have been made by Danaher with little input from Sears, other than sales figures. Always keep in mind a name that is familiar with everyone, can be bought, sold, and manipulated to be the product that the parent company wants it to be.
 

kythri

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No.

Craftsman is a wholly-owned Sears brand. It is not owned by Danaher/Apex. It's owned by SHC. You'll notice that Craftsman is NOT on that list of brands you posted.

Any decisions about the Craftsman brand are made by SHC, not Danaher.

Further, the full-polish Craftsman Pro wrenches weren't even made by Danaher. They were made by SK, prior to it's bankruptcy, closure and rebirth. You'll notice this on a number of items that went to overseas production right about that time, including the Craftsman Pro flare nut wrenches and several others.

SHC contracts with Danaher (and others, like SK in the past) to produce tools under the Craftsman brand name.

Additionally, Apex isn't just Danaher - if I'm not mistaken, it's a partnership with Cooper as well (hence the Crescent and H.K. Porter brands).
 

Neuswede

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In the past 5 years, Sears (SHLD) along with its Kmart and Lands End divisions have shed nearly $100 per share. Just in the past 1 year, the stock has done nothing but go down. The only thing keeping them afloat is Walmart's equally dismal 9 quarter decline in profitability. Sears has demonstrated the innate skill in diluting the value and good name of American made brands. They took Lands End and their lifetime guarantee and made it nearly K-Mart quality with off-shore materials. Have never bought another Lands End product since.

Unless things and thinking change at Sears, they will continue to shed American made products to increase unit profits. Walk into any Sears store, and see the vacant shelves...in our area, they either have a supply issue, a re-stocking issue or simply shaving off excess inventory to save working capital. Most of the stores are old, dingy, poorly lit and/or in a state of disrepair. The Sear's Hardware stores have mostly folded up (remember those?) None of these are signs of a healthy company. The K-Mart division is more of the same. Unless Sears finds a better direction and quickly, even their Chinese tools will not help keep the doors open, no matter the price. The lifetime warranty, while solidifying brand loyalty, has been at a tremendous cost to Sears. They instituted the "re-manufactured replacement" a few years ago to stem some of the cost, but it still hasn't helped the financial bleeding. Financial Analysts (who don't really care about tools) often suggested that the lifetime warranty had to go away, or Sears would. We may find out someday soon that they were right. Poor quality tools are not a wining recipe for Sears.
 

powertrip

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No.

Craftsman is a wholly-owned Sears brand. It is not owned by Danaher/Apex. It's owned by SHC. You'll notice that Craftsman is NOT on that list of brands you posted.

Any decisions about the Craftsman brand are made by SHC, not Danaher.

Further, the full-polish Craftsman Pro wrenches weren't even made by Danaher. They were made by SK, prior to it's bankruptcy, closure and rebirth. You'll notice this on a number of items that went to overseas production right about that time, including the Craftsman Pro flare nut wrenches and several others.

SHC contracts with Danaher (and others, like SK in the past) to produce tools under the Craftsman brand name.

Additionally, Apex isn't just Danaher - if I'm not mistaken, it's a partnership with Cooper as well (hence the Crescent and H.K. Porter brands).
The first series pro wrenches were made by sk. The most recent ones were made by danaher. I have them both, they are different.
 

kythri

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Danaher made the CMan pro wrenches after SK stopped producing them.

The first series pro wrenches were made by sk. The most recent ones were made by danaher. I have them both, they are different.

Were they actually called "Craftsman Professional"? If so, I apologize - I didn't ever see them branded that, only "Craftsman full-polish".

Regardless of that, Craftsman still isn't a Danaher brand, and never has been, and Danaher's marketing decisions in regards to Matco had no bearing on the Craftsman Pro wrenches being outsourced to China - that was due to the business failure of SK.
 

kythri

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Financial Analysts (who don't really care about tools) often suggested that the lifetime warranty had to go away, or Sears would. We may find out someday soon that they were right. Poor quality tools are not a wining recipe for Sears.

Who are these financial analysts, and where are their reports?

Any of SHC's financial issues are not due to the lifetime warranty on Craftsman tools - the tool department is still one of the most profitable departments for Sears.
 
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