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JB Tool Sales Coupon
- Thread starter Tenex
- Start date
Starterwrench
Member
- Joined
- Aug 25, 2015
- Messages
- 5
+1. I am about to buy there as well.
Just an update for everyone:
From: Jason Petta <[email protected]>
Hi,
I apologize right now we don't have any promotional coupons. the majority of our products are marked down on the site, www.jbtoolsales.com
thank you
From: Jason Petta <[email protected]>
Hi,
I apologize right now we don't have any promotional coupons. the majority of our products are marked down on the site, www.jbtoolsales.com
thank you
NKlamerus
Well-known member
Hey bud, bumping an old thread.Just an update for everyone:
From: Jason Petta <[email protected]>
Hi,
I apologize right now we don't have any promotional coupons. the majority of our products are marked down on the site, www.jbtoolsales.com
thank you
How was your experience with JB tools?
I recently ordered some Knipex pliers through them and so far my experience has been disappointing to say the least.
TK-421
Well-known member
What's wrong? I've ordered from them several times and have found them to have outstanding customer service. You e-mail customer service and you get in touch with the owner, not some random schmuck who doesn't care about their job.
I ordered a bunch of knipex pliers, they told me they didn't have some of them in stock and it would take a few days, and was I okay with that? So much better than how some places won't tell you diddly and leave you wondering why your order hasn't been touched for a week.
That's about the only "problem" I've ever had with them, and it wasn't even really a problem since I didn't need them right this second and could wait for them to be shipped.
Try contacting [email protected], that should be Jason's e-mail. He's the owner and he should take care of you, depending on what the issue is.
I love them, and they're my go-to site.
I ordered a bunch of knipex pliers, they told me they didn't have some of them in stock and it would take a few days, and was I okay with that? So much better than how some places won't tell you diddly and leave you wondering why your order hasn't been touched for a week.
That's about the only "problem" I've ever had with them, and it wasn't even really a problem since I didn't need them right this second and could wait for them to be shipped.
Try contacting [email protected], that should be Jason's e-mail. He's the owner and he should take care of you, depending on what the issue is.
I love them, and they're my go-to site.
I ordered the Sunex 3580 set when there was a $100 rebate. That transaction was smooth. Later, I purchased a bunch of individual Sunex sockets to complete the set. I received an email from Jason saying the order would be delayed. I told him that was fine since I didn't need them immediately. Two separate shipments later and I now have a very complete set of shallow and deep sockets; 7mm-22mm and 5/16"-1"
NKlamerus
Well-known member
Just a rather large lack of communication IMO.
I ordered a set of Chrome Knipex 8" needle nose. (On 4/18) Payed via paypal and received 1 email with a paypal invoice # and a payment confirmation.
Nothing since, no shipping confirmation/paypal shipping update, no order # to use in the contact form.
If nothing shows up in the next 2 days i will reach out to them, (that will be 7 business days from order confirmation)
Meanwhile i recognize the layout of the site from walleysupply.com
Almost the same checkout procedure. You receive 3 emails per purchase and a 4th if you left something in your cart lol
I ordered a set of Chrome Knipex 8" needle nose. (On 4/18) Payed via paypal and received 1 email with a paypal invoice # and a payment confirmation.
Nothing since, no shipping confirmation/paypal shipping update, no order # to use in the contact form.
If nothing shows up in the next 2 days i will reach out to them, (that will be 7 business days from order confirmation)
Meanwhile i recognize the layout of the site from walleysupply.com
Almost the same checkout procedure. You receive 3 emails per purchase and a 4th if you left something in your cart lol
TK-421
Well-known member
Send Jason an e-mail in the morning, he usually responds within the hour. Think he even sent me an e-mail at 10:30-ish at night once, much to my surprise. Can't beat customer service like that.
Lefty 29
Active member
It will be a cold day in hell before I make another purchase from that site.
It will be a cold day in hell before I make another purchase from that site.
My experience wasn't great, but JB Tools is still in the running for my business. Their prices are pretty good for individual sockets and I have a few sets that need completing so I'll definitely be back.
NKlamerus
Well-known member
I shot Jason a message and he did reply quickly.
Apparently the item is on Special Order, it will be 3 to 4 days before they recieve it. Then another 4 to 5 before it reaches me.
Had i known it would take 2 full weeks to get here I would definetly have spent the money elsewhere.
Apparently the item is on Special Order, it will be 3 to 4 days before they recieve it. Then another 4 to 5 before it reaches me.
Had i known it would take 2 full weeks to get here I would definetly have spent the money elsewhere.