Just Found Out About Advantage Lifts

[paulinMI]

Hi. Joined this party just to add my all too similar story about Advantage / BB / RGL. Ordered in Nov 2025, worked with Tim. Thankfully paid with a credit card and working through that process. I was told by the CC company that since I had written indications of shipping dates right into this month (emails), that I stood a decent chance of retrieving at least something. He was good about replies into June. Same as the others - manufacturing coming state side, delays with tariffs, etc. Joining the tread, monitoring, will report back about the credit card situation once settled.

 

[bdowne01]

Hi. Joined this party just to add my all too similar story about Advantage / BB / RGL. Ordered in Nov 2025, worked with Tim. Thankfully paid with a credit card and working through that process. I was told by the CC company that since I had written indications of shipping dates right into this month (emails), that I stood a decent chance of retrieving at least something. He was good about replies into June. Same as the others - manufacturing coming state side, delays with tariffs, etc. Joining the tread, monitoring, will report back about the credit card situation once settled.

Sorry to hear you are in the same boat.

Over here, the chargeback already closed in my favor, thank goodness. But it was much more recent (June 2026), so I think that greased the wheels.

Per the other comments, not a lawyer at all, but based on light research does seem there may have been unlawful behavior.

I opened a complaint with the Pennsylvania Attorney General office this morning to cover those bases, but made it clear the money situation was resolved privately with the credit card company.

 

[gt3911]

Steve -

Some inside info that I learned :
Guardian’s founder was the original engineer who designed the advantage lift and boxed columns. He left in 2020 after many years and eventually started his own company. I don’t know anymore past that point other than it’s the original designing engineer from advantage. I’m sure they don’t want to advertise that fact given what slime ball Mack did now. You can’t hold it against them as I’m sure he is far more ethical.

I ended up buying a wildfire and I will say that the customer service is incredible. They sent me all kinds of extras and had the lift ready and scheduled assembly within a few weeks. They are very very knowledgeable to work with and the lift is worlds apart from any other lift. The Ali cert is a bit of a joke because it does nothing to protect you from a failure. If it fails, Ali won’t step in at all. It’s a bit of a relic from a different era and really means nothing in 2026. The wildfire lift itself isn’t as “polished” as advantages were regarding the welds and powder coating. It’s maybe 90% but not exactly the same. But of the 2 remaining companies, I’d choose both. I can’t speak for guardian’s supply chain or customer service though.

I purchased a lift from Halo Lifts. Customer Service was amazing...they answered my call after business hours and I got my Wrap Around lift that they call their 10K pro within 2 weeks. I chose them simply because they had a 10 year full warranty and 23" wide runways.
Steve

Whats interesting

 

[gt3911]

I just found out about the Advantage lift fold-up. I have read the other thread regarding the bankruptcy, and saw the letter from Stacey Mack. I too am one of the victims, and actually feel a little ashamed for allowing myself to be led along for such a long time. I ordered my 9000 HD back in October of 2025, just when Advantage was supposedly changing over to US manufacture. I was originally promised a delivery date of January 2026, which slid to March, and then May, and finally July. Tim, the salesman couldn't be more optimistic that delivery was just around the corner, all the time knowing it was a sham. Silly me, I tried all of the phone numbers for Advantage/Real Garage Life and got nowhere obviously. Tim's "direct line" was surprisingly out of service...go figure. They got me for half the total price: $3700.00, apparently up in smoke...
My purpose in this post is to see if anyone has gotten a hold of the correct government/ business agency to see if filing a complaint is possible and which state I should do it in. The closest office they had to me was the Hanover PA facility, but not sure where the parent company is located.
I would appreciate any contact info or more information on exactly who to contact regarding getting on the list of creditors perhaps, even though there is little hope of ever seeing any of my deposit back.
Thanks,
Steve

Something else worth mentioning here: I recently heard representatives from Guardian Lifts state that they were formerly Advantage Lifts.

If that is accurate, I think customers deserve a very clear explanation of exactly what that means.

Advantage Lifts apparently took deposits from customers—including people like the original poster—and then became insolvent without delivering their lifts or refunding their money. Some customers are now out thousands of dollars.

So if Guardian Lifts is representing itself as formerly Advantage Lifts, I would personally be extremely cautious about sending them a deposit or purchasing from them until they publicly explain the relationship between the two companies.

Is Guardian under the same ownership? Same management? Did they acquire Advantage's assets or operations? And most importantly, what happens to the customers who paid Advantage and never received their lifts?

I'm not making any accusations about Guardian beyond what I've personally heard them say. But given what happened to Advantage customers, I think those are completely fair questions that should be answered before customers are expected to trust the new company.

 

[kngelv]

Something else worth mentioning here: I recently heard representatives from Guardian Lifts state that they were formerly Advantage Lifts.

If that is accurate, I think customers deserve a very clear explanation of exactly what that means.

Advantage Lifts apparently took deposits from customers—including people like the original poster—and then became insolvent without delivering their lifts or refunding their money. Some customers are now out thousands of dollars.

So if Guardian Lifts is representing itself as formerly Advantage Lifts, I would personally be extremely cautious about sending them a deposit or purchasing from them until they publicly explain the relationship between the two companies.

Is Guardian under the same ownership? Same management? Did they acquire Advantage's assets or operations? And most importantly, what happens to the customers who paid Advantage and never received their lifts?

I'm not making any accusations about Guardian beyond what I've personally heard them say. But given what happened to Advantage customers, I think those are completely fair questions that should be answered before customers are expected to trust the new company.

As i understand it the people who run Guardian Lifts are not connected to the owners of Advantage Lifts. Once Advantage stopped using the Chinese manufacturer, Guardian stepped in. This is why their lifts look like carbon copies. Advantage never actually made the lifts. They just contracted someone in Shanghai to do so. My info came from a conversation with Tony who was rep of Advantage and who I bought my Backyard Buddy from 2 1/2 years ago. He is in most of their YouTube videos.

James