If it had been used on an impact, the square drive will have a burr along its inside perimeter.
When do you see the truck next?
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They'll just send one out free of charge without getting the old back first?I've never had any luck with the local truck guy, and not chasing down the one these came from...one call to Snap On and I should have a replacement in 3-4 days.
From the friction ring?
Perhaps it was from a 1/2" bar and an adapter. It is also possible that it was just a bad forging. Snap-on has way above average quality control but that doesn't mean everything that leaves the factory is perfect.
Long socket, doesn't surprise me. The force that you apply to the end of your ratchet/breaker bar produces torque and also applies force at the drive end of the socket, cantilever style. It gets even worse with extensions between socket and drive tool. The sort of thing that doesn't happen with impact.

Oh well at least they warrantied it, you'll just have to wait for the slow boat to arrive with your replacement.
Just thinking back on the handful of sockets that I have killed (albeit Craftsman brand), they all have been deepwells. That has me thinking, has anyone split a regular socket of decent quality without out the use of an impact.
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Just thinking back on the handful of sockets that I have killed (albeit Craftsman brand), they all have been deepwells. That has me thinking, has anyone split a regular socket of decent quality without out the use of an impact.
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Just thinking back on the handful of sockets that I have killed (albeit Craftsman brand), they all have been deepwells. That has me thinking, has anyone split a regular socket of decent quality without out the use of an impact.
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In before its locked.