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Klein screwdriver failed....still new on the shelf!

redwrench60

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Spotted this today at the Home Depot looking for a miniature flat head driver. Check out the Phillips in this set. WTF?! Package was pristine, unopened and not crushed or damaged in any way. I’m a Klein fan but that’s pretty embarrassing. Made to last a lifetime but can’t survive the trip from the factory lol.
 

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ssdave

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Didn't get drawn out after heat treat; shrinkage stresses broke it.

Factory defects happen. I had a SO driver that the phillips head was stamped out and still had flashing on it, hadn't been milled from there. Driver replaced it without question.
 

DadsTools

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Pretty interesting find. Sadly, unlike in coin collecting, mint errors don't seem to command a premium in the tool business.

Since there's no apparent stress marks on the packaging, I'd say it was packed that way. For whatever reason, the guy stuffing the blisters decided to just toss it in there instead of culling it. Who knows? Bad day, boss just yelled at him for rejecting too many items or not stuffing fast enough, stepped in dog poop that morning, he and the guy next to him needed a good laugh at the moment, and so on. Maybe he dropped it and it broke because it was defective, and just stuffed it in the blister saying "what the hell! The guy up in QC is a putz anyway."
 

PhysicsDude

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I love those Klein mini-screwdrivers, I've owned probably 10 different brands of mini screwdrivers, and the Kleins are my favorite even though they're pretty expensive for what they are IMO.

Its a shame that Klein let that slip past their QA process, and that Home Depot didn't catch it either. You buy Klein for the quality, and I own a lot of Klein tools, so this really lets me down.

It is interesting how clean that break is... and that whoever packaged it managed to get the shaft in the package as well without noticing that it was broken. I would think it'd be more likely that the shaft would have missed the packaging process and just the handle portion of the screwdriver would be in the blister.
 
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Specs

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Man that musta been one badass office party...

If I may toss my aluminum foil hat into the ring... there is another screwrdiver out there that is 8” longer than what it should be cause the assembly line cut this screwdriver so cleanly thats my only guess...


Oh yeah ... ALIENS
 

davethorik

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I love those Klein mini-screwdrivers, I've owned probably 10 different brands of mini screwdrivers, and the Kleins are my favorite even though they're pretty expensive for what they are IMO.

Agree, I love those Klein minis. They seem to be generally well regarded, but I guess any mfr can make a dud.
 

Fly YX

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I think this was planted buy a Harbor Freight employee so they can say their tools beat Klein. How's that for a foil hat
 

davethorik

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I think this was planted buy a Harbor Freight employee so they can say their tools beat Klein. How's that for a foil hat

Shots already fired with the DOYLE PLIERS BEATS KLEIN ad insert when they introduced Doyle line, but that was the only Klein specific "comparison" I recall. I know they pitted the Daytona jack vs. Snap-on. They also had a Vulcan welders vs Lincoln Electric, and Bauer vs Dewalt cordless tools, maybe some others I'm forgetting.

HF took the opportunity created by Sears selling Craftsman to SBD, and IMO they are in an ideal position to grow into some of Craftsman's market share. That being said, I personally think it's silly for them to actively target premium brands.

Shops serviced by the Snap-on truck are most likely going to keep buying Snap-on, even if both jacks may or may not come off the same assembly line. I think in this instance, HF going for the HF/SO hot button many of us on this forum are aware of seems like a cheesy pot shot. Does HF offer the convenience of a truck? Absolutely not.

Is it really news to anyone that HF is cheap tool king? Again, absolutely not. Cheap tools sometimes a better option than more expensive, for a variety of reasons beyond personal preference. Slapping a different BS generic sounding brand on the tools isn't going to change that unless you've been living under a rock the past 2 decades, or don't know any better.

I don't really see a lot of electricians, telecom, and lineman types suddenly throwing their Klein tools in the garbage and doing a full changeover to Doyle pliers, or HF screwdrivers. Even among general contractors- Klein tools are held in high regard. I enjoy using my Klein tools, I use them to make a living and they are a known quality...and I also prefer USA made tools when/if possible.

Klein is going to have to experience a major downward spiral and decrease in quality, or IF they offshore all USA production and keep prices the same for me to consider never buying them again, bottom line.

In the months since Bauer cordless has been out, and has been hashed out here a few times, take a wild guess how many Bauer tools Ive seen on jobsites? I've seen exactly NONE. I see mostly Dewalt and Milwaukee, and equal amounts Makita, Metabo, Ryobi, Hitachi, hell even B&D. You know where I have seen Bauer? For sale on Letgo and Craigslist, usually NIB...so yeah, that is quite some market penetration...golf clap, HF...tweakers buy them and then sell for a few bucks to fuel their habit.

Dewalt has adopted the classic Stanley doublespeak term "made in USA of US & Global components", which is a good thing imo...some domestic jobs are better than none...and based on occasional price checks, Dewalt seems to be slightly cheaper than a similar Milwaukee model. Having used both, I honestly would never be tempted to buy a HF cordless electrical tool. I am not a huge Ryobi fan, but if I for some reason wanted to forgo my Milwaukee platform and needed inexpensive replacements...Ryobi any day of the week. Of course that won't happen anyway, more than happy and satisfied with my M18 tools.

Bottom line, HF can try to pull the wool over consumer's eyes claiming it's offerings compete directly with premium brands, but I feel they would be better suited to go after the low/middle level homeowner grade stuff, and flourish in the vacuum left by Craftsman's absence.

I'm sure there are some who will always be "Give me Craftsman or Give me Death", but I know this ordeal has soured some folks opinions on the brand, and well...sounds like opportunity for HF to me.
 
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HolyGrail

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Oh please. This is nothing. All major tool companies from time to time have manufacturing defects. I just got some Knipex Cobra pliers 10 and 12 inch, and a Knipex 10 inch Pliers Wrench. The 12 Inch Cobra's (8705-300) alignment was wrong. It wouldn't even open properly. So waiting on replacement. Disappointing, yes, but i'm most likely the 2% out of like 98% that received a bad tool. Klein is no different. No company is 100% perfect.
 
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Tonyuk

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Happens, just pick another set up.

I treat those miniature screwdrivers as disposable anyway.
 

Fly YX

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Shots already fired with the DOYLE PLIERS BEATS KLEIN ad insert when they introduced Doyle line, but that was the only Klein specific "comparison" I recall. I know they pitted the Daytona jack vs. Snap-on. They also had a Vulcan welders vs Lincoln Electric, and Bauer vs Dewalt cordless tools, maybe some others I'm forgetting.

HF took the opportunity created by Sears selling Craftsman to SBD, and

Shops serviced by the Snap-on truck are most likely going to keep buying Snap-on, even if both jacks may or may not come off the same assembly line. I think in this instance, HF going for the HF/SO hot button many of us on this forum are aware of seems like a cheesy pot shot. Does HF offer the convenience of a truck? Absolutely not.

Is it really news to anyone that HF is cheap tool king? Again, absolutely not. Cheap tools sometimes a better option than more expensive, for a variety of reasons beyond personal preference. Slapping a different BS generic sounding brand on the tools isn't going to change that unless you've been living under a rock the past 2 decades, or don't know any better.

I don't really see a lot of electricians, telecom, and lineman types suddenly throwing their Klein tools in the garbage and doing a full changeover to Doyle pliers, or HF screwdrivers. Even among general contractors- Klein tools are held in high regard. I enjoy using my Klein tools, I use them to make a living and they are a known quality...and I also prefer USA made tools when/if possible.
I don't know about you but I put all my Klein Tools and USA tools and put them in a juice weasel drink it and bought the Harbor Freight equivalent.
 

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sk farmer

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Man that musta been one badass office party...

If I may toss my aluminum foil hat into the ring... there is another screwrdiver out there that is 8” longer than what it should be cause the assembly line cut this screwdriver so cleanly thats my only guess...


Oh yeah ... ALIENS

an 8 inch longer screwdriver? did you even look at the picture? the broken shaft is in the blister pack.
 

BDT/NWMN

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Non-cataloged, miss-packaged version that was made that way. It is missing the short length of rubber flex hose that holds the two parts together.:sad:
 

anndel

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In any part of the universe sh_t happens, even to the best. I agree with the previous poster, should have bought it and sell it on eBay like the upside down biplane stamp now worth thousands of dollars.
 
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redwrench60

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I’ll take my wild assed guess at an explanation. Only thing that I can think of is the automated equipment that presses the shafts into the handles got a little si-goggled and snapped the shank off mid operation. Then all the parts were blister packed and the defect slipped through QC inspection.

I’ve seen all sorts of factory defect tools like some sort of missed step or machining operation, weird stamping or engraving, but just broke in two in the box I just thought was interesting. Still love my Klein tools though!
 

Specs

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an 8 inch longer screwdriver? did you even look at the picture? the broken shaft is in the blister pack.

Yeah i did, what im talking about is i saw a long time ago before youtube and internet things, a video about how tools were made, and screw drivers were made by incorporating two handles onto one rod and then split in half where the driver type was ground into the rod... like how punches and awls are made... this was 1980’s so yeah many laser background school photos and popped collars happened:shocking:
 

KnurledNut

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In order to remain competitive, Klein is offering some of their merchandise half off.

:D
 

DadsTools

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In order to remain competitive, Klein is offering some of their merchandise half off.

:D
Best post in this thread.:lol:

There's very little doubt in my mind that the blister stuffer knowingly packed it this way.

As for the comments about HF ads: HF knows the knowledgeable mechanic is going to know the difference between a Snap-on gun and their (fill in with whatever brand name they're selling this week) model. The comparisons are aimed toward those customers who do not know the difference, and/or a little encouragement for those who do know the difference but may be feeling some shame at selecting the HF item anyway. Sales and marketing is an entirely different profession with its own tribal knowledge, and just like any other trade, they've learned to use what works.
 

davethorik

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Funny when USA made tools are held to a high standard and OMG a defect, how could that possibly be, since Klein tools factory is basically a big chair that God sits in when he wills them to be???
Shun the non-believer, shuuuunnn!!

Meanwhile, over at HF..."oh hey look, the 4th (whatever) on the rack isn't defective!!"
**goes home to log on to GJ and act smug about saving all sorts of money at HF and laugh at idiots in Klein screwdriver thread**

:shocking::shocking::shocking:

REVELATION!!

So that's why HF tools are cheap...any company could cut prices when there is no QC department. They had one, but they all committed suicide by jumping into molten pot metal destined to be sold to Klein USA for mini screwdriver shanks.

Unfortunately, the anti-suicide nets destined for the HF factories were re-routed to Eric Smidt's mansion, where they have been repurposed as tennis court nets.
 

Jeremy77

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I’ll take my wild assed guess at an explanation. Only thing that I can think of is the automated equipment that presses the shafts into the handles got a little si-goggled and snapped the shank off mid operation. Then all the parts were blister packed and the defect slipped through QC inspection.

I’ve seen all sorts of factory defect tools like some sort of missed step or machining operation, weird stamping or engraving, but just broke in two in the box I just thought was interesting. Still love my Klein tools though!

When I saw you use the word si-goggled, I knew you had to be from Appalachia before I even looked at your location. Good stuff! 👍
 
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