KRL1003 top wide drawer problem

[Deafautotech]

i am noticed that top wide drawer on my KRL1003 have show the drawer almost touch the other drawers while it is closed... that drawer have all sockets but not full on the drawer... it already had new slides installed when i bought it last 2 years. when i lost job at Crossroads, i did emptied that drawer and other drawers before moved it to home in garage. but when i got new job at Andy Mohr Ford Mercury Lincoln, i did same thing to empty all drawers before move it to my job...

what can i do??

 

[Flash21]

Deafautotech - How close is the top drawer to the next one down? Are we talking a 1/32", 1/16", 1/8" or ?

I had a friend with a KR1000 (the older, heavy duty box) that had a drawer sag on him and rub the drawer beneath it...He had A LOT of sockets in that drawer though...probably 2/3 of the square inches of the drawer with 1/2" drive and 3/4" sockets standing up on end (it was a 4" drawer)


The solution was to buy a new drawer.

 

[Mickey O]

Shouldn't that be covered under warranty? That said, I had one with a similar problem (pipe wrench/old hammer storage drawer), the tabs on the bearing slides bent from excessive weight, the bearing slide were a little loose from the weight and the hole in drawer was elongated a little from the weight. Put new drawer slides on and an extra set, put a small nail for a shim taped on the drawer to raise the drawer a little bit.

 

[chadster1]

Get your dealer involved. If it really is a problem with your box, your dealer can get it taken care of. He will need to get the managers involved but it is not that hard. I have had to replace a KRL1003 for a customer before.

 

[Flash21]

Get your dealer involved. If it really is a problem with your box, your dealer can get it taken care of. He will need to get the managers involved but it is not that hard. I have had to replace a KRL1003 for a customer before.

The entire box? What was wrong with it?

 

[Merkava_4]

That drawer is sagging - that's ridiculous for a truck brand box.

 

[Blacknwhitepit]

Get your dealer involved. If it really is a problem with your box, your dealer can get it taken care of. He will need to get the managers involved but it is not that hard. I have had to replace a KRL1003 for a customer before.

My top drawer in this box sticks to the top of the opening. I have replaced the rails already.... Does this mean they will warranty mine?

-BWP

 

[wreckercologist]

I've been down this road with my 1001. I checked the weight of the drawer contents as well as checking the drawer with a straight edge and then went to my dealer at the time and explained what was going on. The drawer was sagging with nearly 200 lbs. of tools in it. I don't recall what the actual weight rating is but I think it was over 400 lbs.

After nagging him for several weeks about it and being blown off, I ended up having to threaten him into action by claiming I would "trade that saggin' piece of Kenosha junk in on a Matco". New drawer and slides showed up two weeks later.

Stuff breaks. Stuff wears. Stuff messes up. That's life. The only thing I'm sour about is the dealer screwing me around. I think most of the problem was the dealer (who isn't anymore).

 

[Merkava_4]

What gets me is that Snap-on brags and brags about how their top drawer doesn't need a divider for support, and yet it sags with less than 200 pounds loaded in it.

 

[Flash21]

What gets me is that Snap-on brags and brags about how their top drawer doesn't need a divider for support, and yet it sags with less than 200 pounds loaded in it.

Yup, that is ridiculous. If SO is going to brag that they don't need a stiffner, they better back that up and hold the capacity they state.

However, I can't imagine every KRL1033 top drawer has issues and it is around 70" wide.

 

[Merkava_4]

Yup, that is ridiculous. If SO is going to brag that they don't need a stiffner, they better back that up and hold the capacity they state.

However, I can't imagine every KRL1033 top drawer has issues and it is around 70" wide.

The steel needs to be thicker; plain and simple.

You would never see this happening with a Lista box.

 

[caper]

I've been down this road with my 1001. I checked the weight of the drawer contents as well as checking the drawer with a straight edge and then went to my dealer at the time and explained what was going on. The drawer was sagging with nearly 200 lbs. of tools in it. I don't recall what the actual weight rating is but I think it was over 400 lbs.

After nagging him for several weeks about it and being blown off, I ended up having to threaten him into action by claiming I would "trade that saggin' piece of Kenosha junk in on a Matco". New drawer and slides showed up two weeks later.

Stuff breaks. Stuff wears. Stuff messes up. That's life. The only thing I'm sour about is the dealer screwing me around. I think most of the problem was the dealer (who isn't anymore).

Sometimes the dealers can be a pain.I had a caster break on my Snap on KR557.Talked to the rep that came with my new Snappy guy when he got the route.Rep says not a problem it's warranty and orders me a caster.Well the caster is on back order and has been since july.Dealer looks at it on his screen every week and says"hmmm did you have a wheel on order?"like he doesn't remember me asking about it last week,and the week before,and the week before that.Meanwhile my toolbox is on blocks.You would think that since it's not available they would replace the set with something similar as customer service instead of leaving a tech with a box he can't roll.

 

[Deafautotech]

Problem is I bought used as almost 16 years old box. it is wear and tear a lot but still strong as still hold heavier tools than I do in past time.

I will post the picture at my work when I get to work in morning. I am talk about little more than 1/8 gap... my top drawer have stiffer on bottom of drawer as three bigger stiffer.

 

[MD11]

This is my top drawer on my KRL7022 (same as 1022 but with one less drawer), and with double slides I have absolutely no sag and the slides operate like silk.. There's at least 200lbs in there, maybe 300... I'd have to take the time to weight it.

 

[Toolhorder]

Hey a couple impact sockets are missing there.....

 

[Skyline]

Yup, that is ridiculous. If SO is going to brag that they don't need a stiffner, they better back that up and hold the capacity they state.

However, I can't imagine every KRL1033 top drawer has issues and it is around 70" wide.

While I do agree that those 70" drawers on the KRL1033 might present issues given their huge capacity, you do realize that Deafautotech's box is a KRL1003. And the top drawer is 50" wide...just like the top drawer on most of the S-O double banks.

 

[Flash21]

While I do agree that those 70" drawers on the KRL1033 might present issues given their huge capacity, you do realize that Deafautotech's box is a KRL1003. And the top drawer is 50" wide...just like the top drawer on most of the S-O double banks.

I know, I was just trying to prove a point that Snap-On must believe in the design enough to have it on the KRL1033 without a stiffner.

 

[CamarosRus]

I just checked out the 49" wide top drawer on my KRL1022.

It has 4 hat shaped stiffners running front to rear spread out evenly on drawer bottom, and I'm having zero issues with a pretty significant socket, rachet load.

What's the story on these older 1001 drawers ???

 

[Vinko]

Sometimes the dealers can be a pain.I had a caster break on my Snap on KR557.Talked to the rep that came with my new Snappy guy when he got the route.Rep says not a problem it's warranty and orders me a caster.Well the caster is on back order and has been since july.Dealer looks at it on his screen every week and says"hmmm did you have a wheel on order?"like he doesn't remember me asking about it last week,and the week before,and the week before that.Meanwhile my toolbox is on blocks.You would think that since it's not available they would replace the set with something similar as customer service instead of leaving a tech with a box he can't roll.

I've got a 557 (can't remember if it is KRA or not though ) and it has Faultless casters. You could order one direct or through McMaster-Carr. He could warranty the original (getting credit off his bill) and at least reimburse you for the replacement (probably a lot cheaper OEM than through SO). This seems like an equitable solution to me. Maybe if you propose it to your driver, he'll agree.

 

[Merkava_4]

This is my top drawer on my KRL7022 (same as 1022 but with one less drawer), and with double slides I have absolutely no sag and the slides operate like silk.. There's at least 200lbs in there, maybe 300... I'd have to take the time to weight it.

Nice tools, but I have my doubts about them amounting to 200 pounds.

 

[Deafautotech]

This is my top drawer on my KRL7022 (same as 1022 but with one less drawer), and with double slides I have absolutely no sag and the slides operate like silk.. There's at least 200lbs in there, maybe 300... I'd have to take the time to weight it.

that is nice picture of your top drawer But what i see is your drawer dont even full of most of socket... mine do but not full of drawer from wide and deep..

I will post the picture of it to show you what i am talk about it... My snap on guy are 2 weeks off as thanksgiving and repair his tool truck...

 

[mrshaun]

now I like seeing that.

 

[Chris Adams]

SnapOn seems to have a history of overestimating their steel drawers.

My KR1100 the long drawer (48 inches) sags from just screwdrivers. They no longer make/offer/warranty the 'drawer stabilizer' so if you have one of these boxes you are SOL if you don't have the stabilizer or yours goes bad.

I hate the big stiffening divider down my long drawer in my Matco (49.5 inches) but it handles two hundred pounds with ease.

 

[Flash21]

My KR1100 the long drawer (48 inches) sags from just screwdrivers. They no longer make/offer/warranty the 'drawer stabilizer' so if you have one of these boxes you are SOL if you don't have the stabilizer or yours goes bad.

Can you explain more about what the drawer stabilizer is? Is it added to the box as an accessory or ?

 

[Chris Adams]

Can you explain more about what the drawer stabilizer is? Is it added to the box as an accessory or ?

Would that I could.
From SnapOn;

"Here is the information I have.

KR1100 USES 8-2288R & L ON ALL DRAWERS , SUPERCEDED BY 8-3388ALRS
KR1100 USES 8-1688 ON STABILIZER UNDER BOTTOM FULL WIDTH DRAWER DISCONTINUED"

And that is all they seem to know.

I replaced the slides on the long drawer but unless I keep the weight under about ten pounds the drawer scrapes a little. Drawer is in perfect shape, shows no wear.
So it is only good for screwdrivers or such.

 

[Deafautotech]

there is a pictures.. my top wide drawer have stiffers under of drawer as three big one..

 

[bry@n]

I see what your talking about. Personally, I wouldn't remind anybody that I bought it used and wouldn't hide it if asked. I would just go about it as "hey, I have a problem with my draw" kinda thing.

My 1022 is packed, jammed with a lot of stuff and I have no isses. MIne is maybe 300lbs. I will take a pic.

 

[Deafautotech]

I see what your talking about. Personally, I wouldn't remind anybody that I bought it used and wouldn't hide it if asked. I would just go about it as "hey, I have a problem with my draw" kinda thing.

My 1022 is packed, jammed with a lot of stuff and I have no isses. MIne is maybe 300lbs. I will take a pic.

my KRL1003 was bought from my other snap on guy as used that i worked at other shop. he said he will work on it if i have problems but problem is i am in different location with different snap on guy...

i did kept all my 3/4dr sockets there but i dont use a lot of 3/4dr sockets so i just put all 3/4dr sockets, extensions, and ratchets in top small lid cover... no problem. BUT slides are brand new as last year... oh well...

 

[DynoDale]

I keep a lot of weight in the top drawer of my KRL1001:

It will hit the drawer underneath if both are open, but otherwise no problems.

 

[Bobby B.]

I still see some room in there. Get on it.

 

[Merkava_4]

Andy,

When you go to open the top wide drawer, does it rub or make contact with the drawer below it?

 

[Skyline]

Deafautotech,

I do see what you mean about the sag, but it looks to me like to whole box is twisted a bit. Is it sitting on 100% level ground? The reason I say that, is in the third picture, the gaps at the left drawer edge do not appear to be parallel lines.

If you have not already done so, I'd put a carpenter's level on various points on the box. You can not expect to have the drawer perform properly if the box is not sitting level. And even on level ground, the box could have been twisted somehow due to improper moving or uses in its previous owner's hands.

Also, I have had no problem with my top drawer, and it's pretty well loaded as well:

 

[Skyline]

After looking at the picture of the top drawer I just posted, it made me wonder. I DID arrange this drawer in the way I found most convenient, (with NO regard to weight distribution,) but the end result is most certainly having the heaviest stuff at the rear corners...probably not a bad thing.

And my impact sockets (including a lot of pretty big heavy sockets) all go in a different drawer with the impact guns....not a full width one like this. But that was done just because they did not fit with the chrome sockets.

 

[Deafautotech]

one thing i did not tell is that KRl1003 have whole box in very and very tilt to right as my snap on guy said pervious owner had hit it. but all drawers work fine.

i am little concern about it But i had that since almost 2 years...