ard
Well-known member
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I realized AT&T repair techs were creating work for themselve to keep busy and keep the overtime coming.
Totally.
For many years I was running a WIPOP (wisp) using a T1 line. An ATTt1 comes with a 24x7 service commitment- line down, call, someone rolling even at 2AM.
I cannot tell you how many times the problem was solved 15-20 minutes AFTER they crossed over into the next 'step' in their hourly compensation. Like at 5:15PM.... They were paid for the full day before 5PM, then another 4 or 8 hours at time and a half or double. Even better was weekend and holiday work. Or a late night call that resolves at 8:20AM in the morning- ka-ching.
It got to where I knew each CO, fiber hut, cable bundle and distribution block in the 6 miles between me and the fiber backbone....they'd constantly chase 'quiet pairs' in the various cables. Water would get into the cables, suin comes out and the moisture moves around. It took literally 3 years to get to a stable install.
After 8 years I finally I gave up on ATT and now run a 100MB wireless backhaul.
Still have two copper telco lines though.
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