Last year ALONE, we had (3) price increases with the carriers! It's ridiculous.
Reach out for that adjusted shipping cost! =)
-Amanda
I had no idea Cripe had an account here. But that's good to see.
Thanks for giving your feedback. I don't do much shipping these days and I rarely buy from anywhere other than Amazon to be honest, but I'm always left a bit speechless when I see shipping prices over the past several years... It was either early last year or late 2019, I had to mail some documents and it cost me like $14 via USPS. I couldn't believe it. A damn cardboard envelope was $14.
You're absolutely correct about the "free" shipping concept. Nothing in life or business is free, ever. Amazon has a monthly Prime shipping charge, other people charge per item (they "hide" the shipping costs in the item price), or "free" shipping if you spend "x" amount, etc...
I do have one complaint though. I shouldn't have to contact you to combine or otherwise lower the shipping cost. Your merchant software should do that automatically or something your order processing/billing staff should do. Expecting the customer to contact the merchant to haggle over shipping is a bit absurd. That said however, on one of my orders way back you guys did a refund a partial shipping charge.
Edit: Thanks for the promo code. I'll see what that can save me. I have some things I'd like to order.