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Liftmaster 3800 / 3900 doorbell button install

bjcouche

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Sep 11, 2010
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509
Location
Ohio
The liftmaster 3800 and 3900 jackshaft openers are basically the same just with different options shipped standard in the packaging. Both are now obsolete after only being on the market for a few years giving way to new openers with whiz bang features, internet connectivity, etc.
My 3800 started experienced the "phantom opening" problem where the door randomly opens. This has been seen with the newer openers as well. There have been product replacements (but no recalls) and the problem lies in the wall control panel. The 3900 ships without a control panel, instead just has a single non lighted pushbutton. Thus I replaced my failing control panel on my 3800 with a non lighted doorbell button. No more worries about phantom opening when a replacement control panel fails.
Being curious about possibility of using a lighted doorbell, I hooked the Oscilloscope up to the wires to take a look see what's going on.
Warning: technical detail to follow...
The signal with the button is 35V and when the button is pressed it goes to 0V and draws 4.6mA as can be seen in the "doorbell pressed" waveform. I connected up the control panel and observed the communication. What I saw was that the panel normally draws about 2.5mA and the communication method to the opener is to short these power wires to ground.

The conclusion is that if you install a lighted doorbell that draws 4.6mA or more the opener will think the button is continually pressed. Likely, the lighted doorbell would have to draw 2.5mA or less.
So if your 3800 or 3900 is having the phantom opening problem, just replace your control panel with a non lighted pushbutton. The 3800 / 3900 has the vehicle remote receiver inside the opener itself. Some newer models have the receiver in the control panel, so using a doorbell button isn't an option.
Brian
 

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pattenp

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Jun 4, 2008
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Virginia - USA
..... Some newer models have the receiver in the control panel, so using a doorbell button isn't an option.
Brian

A non-lighted doorbell button can be used. A wire can be soldered to the wall control circuit board at the solder points of the momentary open/close button connections.
 
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bjcouche

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Sep 11, 2010
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509
Location
Ohio
Pattenp, I guess I wasn't clear... What I meant to say was that some of the newer Jackshaft openers can't be used with a doorbell ALONE, WITHOUT a control panel.. So when the control panel eventually fails and causes phantom door opening, you cannot just use a doorbell, you have to to replace it with another failure prone control panel.
I have another Genie brand opener that has a lighted doorbell. I'll scope that one to see how much current the LED backlight takes this weekend.
Brian
 
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driftpin

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Dec 22, 2016
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Miami-Dade/Broward Co. Florida
I've had a pair of Liftmaster 8500 Elite's, w/the 888LM wired wall controllers, for a couple of years, I haven't ever had a 'phantom opening.' I began having issues with the operation of one of the door openers. I have replaced both controllers after having had the original installation tech trouble-shoot it, and tell me to contact Chamberlain/Liftmaster for replacements.

The tech support at Chamberlain sent me two new 888LM wired wall controllers at no-cost, and also warranted a new 830LM remote ceiling light which was behaving erratically. The replacement parts work as-designed, and as-programmed by the end-user (me).

The 830LM light instructions warn-against using LED bulbs, and be-sure to follow this advice. It interferes with the reception of the wireless signal to the luminaire (the light fixture). I have LED shop lamps probably two ft. from the Liftmaster 830LM ceiling luminaire, and they are not causing interference issues with the operation of the light, or its programming which I do.
 
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bjcouche

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Sep 11, 2010
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509
Location
Ohio
Ducksface, On the 3800 /3900 openers if you have a bad control panel, you could indeed just cut the wires and not use one. Then duck tape a vehicle remote to the wall in it's place. Driftpin cannot do that on his 8500 because his wall panel acts as the wireless RECEIVER for the vehicle remotes. On the 3800/3900, the wireless receiver portion is built into the motor unit.
Brian
 

driftpin

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Dec 22, 2016
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Location
Miami-Dade/Broward Co. Florida
I do in fact use a vehicle remote for the opener & closer function at the house entrance from the garage. I just screwed a carabiner to the wall and clipped the sunvisor clip to it.
 

86turbodsl

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Jul 1, 2005
Messages
6,565
Location
Michigan
I did this to my 3800's years ago, i didn't even know the phantom opening was a thing. I just had a control panel fail and i couldn't open the door anymore. Lighted doorbell buttons, snipped the light circuit and it's been working fine ever since.
 
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