jengland
Member
Hello everyone,
In the Liftmaster 8500 manual it says:
"THIS GARAGE DOOR OPENER IS COMPATIBLE WITH:
• High lift (up to 54 inches (137.2 cm) high) and standard lift sectional doors up to 14 feet (4.3 m) high."
I did not understand what this meant so I called Liftmaster technical support and was told: "The jackshaft opener has to be installed 54 inches from the ceiling of your garage."
That's 4.5 feet away from the ceiling?! That sounded suspect to me, like the "technician" either didn't understand my question or didn't know what he/she was talking about.
Does anyone understand what the "high lift (up to 54 inches...)" part of the manual means? And can explain it to me?
BTW, I have a 100 pound, 8x7 sectional garage door that I'm trying to raise with the opener.
In the Liftmaster 8500 manual it says:
"THIS GARAGE DOOR OPENER IS COMPATIBLE WITH:
• High lift (up to 54 inches (137.2 cm) high) and standard lift sectional doors up to 14 feet (4.3 m) high."
I did not understand what this meant so I called Liftmaster technical support and was told: "The jackshaft opener has to be installed 54 inches from the ceiling of your garage."
That's 4.5 feet away from the ceiling?! That sounded suspect to me, like the "technician" either didn't understand my question or didn't know what he/she was talking about.
Does anyone understand what the "high lift (up to 54 inches...)" part of the manual means? And can explain it to me?
BTW, I have a 100 pound, 8x7 sectional garage door that I'm trying to raise with the opener.
