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Liftmaster 8500 owner's manual question

jengland

Member
Joined
Jul 30, 2018
Messages
14
Location
Side of the house
Hello everyone,

In the Liftmaster 8500 manual it says:

"THIS GARAGE DOOR OPENER IS COMPATIBLE WITH:

• High lift (up to 54 inches (137.2 cm) high) and standard lift sectional doors up to 14 feet (4.3 m) high."

I did not understand what this meant so I called Liftmaster technical support and was told: "The jackshaft opener has to be installed 54 inches from the ceiling of your garage."

That's 4.5 feet away from the ceiling?! That sounded suspect to me, like the "technician" either didn't understand my question or didn't know what he/she was talking about.

Does anyone understand what the "high lift (up to 54 inches...)" part of the manual means? And can explain it to me?

BTW, I have a 100 pound, 8x7 sectional garage door that I'm trying to raise with the opener.
 
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Walter_TA

Well-known member
Joined
Mar 11, 2017
Messages
191
A high lift door is one that when opened stays close to the wall and then the roof. I made my standard door a high lift door so I could use my lift with the door open. You can mount that opener as close to the roof as it will fit.
 

driftpin

Well-known member
Joined
Dec 22, 2016
Messages
11,426
Location
Miami-Dade/Broward Co. Florida
I agree with Walter TA, you use a high lift track to have the garage door much-closer to the ceiling. Typically, a high-lift door track will just continue to run farther up the wall, so the door in horizontal position will be a longer distance from the garage floor. Since the jackshaft opener is attached to the garage door horizontal bar with the spring coils on it, which mounts probably within a foot of the top of your opening, it's probably not going to be anywhere near the ceiling.

Sounds like the person with-whom you spoke misunderstood you.
 
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jengland

Member
Joined
Jul 30, 2018
Messages
14
Location
Side of the house
Thanks so much for the replies and reassurance. I just removed and raised one side of the garage track today. Looking forward to eventually getting the car lift set up!

Thanks again Walter and driftpin. Appreciate it.
 

pattenp

Well-known member
Joined
Jun 4, 2008
Messages
10,175
Location
Virginia - USA
I have a 36" highlift which means the torsion bar and opener are 36" above the standard position at the top of the door opening. The 54" is the max distance above the standard position at the top of the door opening the opener can go.

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