So as previously mentioned, I got the door mounted to find that it wouldn’t roll up properly. When constructed by the maker they had missed out bolts to secure the chain wheel and the cone collars were not included.
This meant I had to try and adjust. This ended up with me loosing the tension in the centre springs with the door fully unrolled - not a great place to be.
The manufactures would not take any responsibility and insisted on a very large callout fee before they would help.
A third party came out, messed about for an hour or so. Borrowed tools from me! Then made excuses to come back....guess what, they never did.
Finally, after contacting the agent I purchased the kit from he pulled a favour from one of his regular fitters - to cut a long story short the guy was brilliant, 2 hours later door fully fitted. Absolute star. A few quid for beer and a takeaway everyone happy.
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