IMPORTANT Question for any of you who purchased the
12-in x 17.5-in 5-Drawer Ball-Bearing Steel Tool Chest (Black) Item #: 475927 !
If you only got the top box, you should have got the free bottom box as well from what I can tell! Go back and check you email from your on line order.
Look at your "Order Is in Process" page if you ordered it on line for store pickup.. (Seem Image Below)
"It says 12-in x 17.5-in 5-Drawer Ball-Bearing Steel Tool Chest (Black) with Free 37.4-in x 26.5-in 5-Drawer, Item #:475927 Model #: SHS2013PROMOTOP "
Also, Look at the Reviews page, top post dated December 5, 2013. He stated in his comments
"I purchased this no brand top box on black Friday and received the bottom box for free" http://www.lowes.com/pd_475927-55738-SHS2013PROMOTOP_0__?Ntt=475927&UserSearch=475927&productId=50084992&rpp=32
I call the store back where I purchased 2 of the top units and spoke with the store manager. He sent an email to customer service this morning and I have yet to hear anything back. I told him what was on my order conformation and in the reviews and thought/expected to get the FREE bottom box as well. I also sent him an email with the photos below attached. The manager see my point.
Am I the only one with this on my order? .... Please post your feedback... Thanks
EDIT: Sorry for the small attachments. I couldn't make them larger on the post for some reason?