Hello Fellows,
I've had my 2825-20 Quik-Lok string trimmer for almost 5 years (just found out) and I mostly use it for trimming the edges on a small 800sqft patch of grass in my house back and the front yards. It has held good all this time until last weekend. I went to clean a property owned by a family member that had grass way overgrown. I knew the string trimmer was not the correct tool for the job but I was already there and only had the trimmer so I decided to only do a "small area at the front". Seeing that the trimmer had no issues whatsoever I kept going. Long story short I went through the almost full string in the head plus another half and 1 and a half 12.0 batteries and trimmed the whole front and back yard of the property.
I got home and I had enough momentum to do the small patch of grass at our backyard and when I was finishing the trimmer head stop spinning and the trimmer sounded "off".
At first I thought I overheated the motor but in spite all my carelessness I was mindful of the battery and motor temperatures and checked every once in a while when I felt
I needed 
the battery and motor needed a break.
Since the issue didn't seem that the motor stopped running I thought maybe I wore off the head or something like that but upon further inspection and research
I now believe the shaft comes slightly off the motor preventing engagement when the trimmer is tilted down (natural work position).
Has anyone experience such issue? If so, how did you fix it? I found a video on Youtube but if I recall correctly the fix is not very clear so I though I would ask the GJ folks.
EDIT: In case it helps someone else, this is how I fixed the issue:
I looked online for someone with the similar problems and I couldn't find a solution but I did find a bunch of reviews and one common minor complain: lots of vibration which I didn't even noticed and dismissed until the very end.
I took the attachment apart of the motor and looked at the shaft and the retaining c-clip and looked for any damage or missing parts. I looked at the attachment and the shaft and did the same thing and nothing obvious came up.
I went to reattach the string trimmer head attachment to the motor and it didn't work, I had two male shaft end.... how was that possible?! I was missing a part, but as far as I remember nothing felt or broke off, the attachment was secured to the motor when it stopped working and I took it off.
I looked around and I saw the part missing on the floor, I didn't took it off, I didn't even loosen it off at all!
It appears that after using the trimmer all this years and particularly for an extended period of time, the vibration caused the middle part (quick release assembly is the official name) that connects the motor shaft to the attachments shaft came loose causing the shaft to come out of the motor enough to prevent engagement.
I took the screws from the quick release assembly out, added a bit of Loctite, put everything together and the trimmer is back in business hopefully for many more years!
