MAC Tools

[wafrederick]

My Mac dealer's truck was a GMC made by Izuzu.

 

[a390st]

Mac was as good as it got a few decades ago. They were what folks in the Ohio, KY, IN area dreamed of. Then came Stanley... I miss Mac.

 

[quattrojon]

I like their original microturn box wrenches, that were the same size on both ends.

 

[crewchief888]

I had to send in a few pliars for warranty - took over three weeks to get back five of the six I sent in. The sixth? Still waiting. It's been six weeks and counting.

I also sent in some sockets - they replaced about half and sent the other half back to me, stating "tools not broken". Here's the thing...

None of the tools were "broken". The ones they sent back were actually the ones that were in the worst condition - they were 12-point industrial sockets that were pretty much used-up, and the exterior was so worn that the size could no longer be read.

I re-sent them to Mac, and included a copy of their warranty policy (which does not require that teh tool be "broken". Still waiting...

There is no way I would buy another Mac tool...

i've had the same issues with dealers not wanting to replace bady worn sockets. i still have 2 3/4 drive impact sockets that are worn completely round inside. no dealer in 20 years will replace them.

+1 i'll never buy another MAC tool either

 

[wafrederick]

I had no problem getting worn out Mac sockets replaced.I had a worn out 15mm deepwell impact socket and a 12 point 12mm shallow impact socket replaced with no questions asked.I bought an used Mac ratchet and the dealer gave me a rebuilt kit with it for free