Two Speed
Well-known member
I did with duracell, called up the customer care phone number, had the old batteries spoke with a friendly lady that was actually somewhere in the U.S.A. (! yeah, surprise) She asked the expected questions, including some about the batteries such as looking for a specific mark or writing on the battery (guess things move around so they can pinpoint a batch), and the expiry date on the battery. I got a cheque for the cost of a new flashlight and a couple coupons for my next duracell purchase. I did comment to her when she asked if the batteries where left in the device... I said its a flashlight, I use it often enough that taking the batteries would be a royal PITA, and then brought up the fact that duracell advertising growin up as a kid, the duracell commercial with the EMTs (or was it firefighters?) always had duracell ready to go in their flashlights. =-)I had the same thing happen two weeks ago. Surprised me too.
I wonder if batteries still carry the guarantee against leakage. More importantly, I wonder if anyone ever files a claim.
I think she heard that last one a million times, you could feel the silent agreement.

