Garcky
Well-known member
While I was apprenticing with my father in his auto repair shop, I learned a lot of things about fixing cars. He had shortcuts for some tricky jobs that he'd show me. Saving time was always his goal, since that's how he made his living.
One day, in the 70s, a customer brought some 70s-era Chevy model in with a miss. The customer said, "I just had it in for a tune-up at the dealership, but it's still running rough." It had a V8 engine in it. As usual, my father listened to it run. "Yup," he said to the customer, "It has a regular, constant miss. Come back in an hour or two and I'll have it fixed for you." The customer left. Normally, my Dad would have hooked the vehicle up the scope to diagnose the problem. This time, though, he didn't. Instead, he put it on the hoist and raised it up. He went to the bench and got a drill and chucked a 2" hole saw in it. Then he pulled the passenger side front wheel and put a 2" hole in the inner fender.
Then, he removed the rear spark plug from that Chevy through that hole. He showed it to me. It was really fouled. He said, "Changing this plug on this model is really, really hard to do. So, a lot of guys change the other seven plugs and just don't bother." He put a new plug in, reattached the plug wire and then tapped a 2" stainless steel spring clip hole plug in the hole. After reinstalling the wheel, he lowered the car and started it up. It ran perfectly. Later the customer came back, and Dad showed him the fouled plug and explained what had happened. He charged the customer a few dollars, and the guy drove off in his Chevy. He never took his car back to the Chevy dealer again. Dad had another loyal customer.
He told me that it wasn't the first time he had done that. That's why he had the hole plugs on hand. "There's always a way," he said, "but you should never send a car out without fixing the problem. Nobody ever looks at the inner fender, but a lot of guys won't replace that spark plug. They don't find a way to do it easily, so they lose a customer. There's always a way."
One day, in the 70s, a customer brought some 70s-era Chevy model in with a miss. The customer said, "I just had it in for a tune-up at the dealership, but it's still running rough." It had a V8 engine in it. As usual, my father listened to it run. "Yup," he said to the customer, "It has a regular, constant miss. Come back in an hour or two and I'll have it fixed for you." The customer left. Normally, my Dad would have hooked the vehicle up the scope to diagnose the problem. This time, though, he didn't. Instead, he put it on the hoist and raised it up. He went to the bench and got a drill and chucked a 2" hole saw in it. Then he pulled the passenger side front wheel and put a 2" hole in the inner fender.
Then, he removed the rear spark plug from that Chevy through that hole. He showed it to me. It was really fouled. He said, "Changing this plug on this model is really, really hard to do. So, a lot of guys change the other seven plugs and just don't bother." He put a new plug in, reattached the plug wire and then tapped a 2" stainless steel spring clip hole plug in the hole. After reinstalling the wheel, he lowered the car and started it up. It ran perfectly. Later the customer came back, and Dad showed him the fouled plug and explained what had happened. He charged the customer a few dollars, and the guy drove off in his Chevy. He never took his car back to the Chevy dealer again. Dad had another loyal customer.
He told me that it wasn't the first time he had done that. That's why he had the hole plugs on hand. "There's always a way," he said, "but you should never send a car out without fixing the problem. Nobody ever looks at the inner fender, but a lot of guys won't replace that spark plug. They don't find a way to do it easily, so they lose a customer. There's always a way."


